# myDSMmobile

> Mobile platform for reporting city service issues and tracking neighborhood problems. (iPhone/iPad app by City of Des Moines.)

- Source: https://appshunter.io/ios/app/mydsmmobile/id1123927818 (this page in markdown: same URL + `.md`)
- Developer: [City of Des Moines](https://appshunter.io/developer/1349963650)
- Category: Utilities, Productivity
- Price: Free
- Rating: 4.80/5 from 10 App Store ratings · 6 written reviews indexed
- Age rating: 4+
- Requires: iOS 9.0 · 18 MB
- Languages: American English, European Spanish
- Released: 2016-09-07
- Data updated: 2026-06-04
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/mydsmmobile/id1123927818/reviews.md

## What is myDSMmobile?

Report problems where and when you find them! With myDSMmobile, you can reach out to your City government right from the palm of your hand.  Use your smartphone to report any of the most common complaints or services with GPS-enabled photo or video built right in.  Keep track of requests for service and problem complaints in your neighborhood with real-time updates online. Remember, a geo-coded picture's worth more than a thousand words!

## Key features

- Report city problems
- GPS-enabled photo/video submission
- Track service requests
- Real-time neighborhood updates
- Direct communication with city government

## Recent user reviews (6 of 6)

All indexed reviews: https://appshunter.io/ios/app/mydsmmobile/id1123927818/reviews.md

### 5/5 — Good info and quick links to city pages

*2024-05-23*

Used app to access site to submit request for storm debris removal, crew was there the next day! Great way to skip the phone tree.

### 5/5 — Easy and quick way to communicate

*2022-03-02*

This app is a great way to contact who you need to in the city government

### 5/5 — Great app with quick responses!

*2021-07-14*

This app is a great way to communicate issues with the city. The requests are easy to input, and they are handled quickly.

### 5/5 — Easy to use

*2017-07-05*

This app is easy to use and I like how it predetermined the location of issue.

### 1/5 — Nothing happens!

*2017-01-10*

I sent in a complaint for a low hanging limb in September and I have not seen any progress or heard back. Just submitted a second request and maybe sometime someone will get back to me when they feel like it.

### 1/5 — Nothing happens!

*2016-09-16*

I downloaded the app to report a missed trash pickup as directed to by the city's website.  A week later they picked up the missed trash pickup on my normal day.  I also used it to report a burned out streetlight.  An automatic response said to call the power company.  Waste of city money on an app that doesn't do anything!

## Frequently asked questions about myDSMmobile

### What is myDSMmobile?

myDSMmobile is a free utility app that allows users to report city service issues directly to their local government using their smartphone. It enables the submission of complaints with GPS-enabled photos and videos.

### How does myDSMmobile track requests?

The app provides real-time updates online for service requests and problem complaints in your neighborhood. Users can monitor the status of their submissions through the platform.

### Is myDSMmobile available on Android?

Based on the provided data, myDSMmobile is currently supported on iPhone and iPod devices. Information regarding Android compatibility is not available.

### What is the age rating for myDSMmobile?

myDSMmobile has an age rating of 4+, making it suitable for a wide range of users. This indicates it contains content generally considered appropriate for all ages.

### How often is myDSMmobile updated?

The app was last updated on July 31, 2024, with version 3.14.3. This suggests a relatively active development cycle for the application.

### What is the user rating for myDSMmobile?

myDSMmobile has received an excellent rating of 4.8 stars from 10 ratings, indicating high user satisfaction with its functionality and performance.

### Does myDSMmobile have ads?

No, myDSMmobile does not contain advertisements. The app is free to download and use without any ad interruptions.

### Who developed myDSMmobile?

myDSMmobile was developed by the City of Des Moines. This suggests a direct connection to local government services and operations.

## Version history (last 5 releases)

### 3.14.3 — 2024-07-31

- User can now delete their accounts from the profile page.
- Fixed issue with viewing nearby requests filters.
- Telephone numbers on info boxes can now be clicked to initiate a call.
- Other small usability tweaks.

### 3.14.2 — 2024-07-09

- User can now delete their accounts from the profile page.
- Fixed issue with viewing nearby requests filters.
- Telephone numbers on info boxes can now be clicked to initiate a call.
- Other small usability tweaks.

### 3.13.0 — 2024-04-17

- User can now delete their accounts from the profile page.
- Fixed issue with viewing nearby requests filters.
- Telephone numbers on info boxes can now be clicked to initiate a call.
- Other small usability tweaks.

### 3.12.0 — 2023-04-27

-Bug Fixes
-New Select an Address for some Request Types

### 3.2.6 — 2021-03-02

Bug fixes and performance improvements.

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## More apps by City of Des Moines

- [Des Moines Police Department](https://appshunter.io/ios/app/des-moines-police-department/id6535638040)

All apps by City of Des Moines: https://appshunter.io/developer/1349963650

## Related topics

[dsm mobile](https://appshunter.io/ios/topics/dsm-mobile) · [des moines water works](https://appshunter.io/ios/topics/des-moines-water-works)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-04.*