# MyDST — user reviews

> 89 indexed App Store user reviews of MyDST by DST, rated 4.30/5 from 1,971 ratings.

- Source: https://appshunter.io/ios/app/mydst/id763470577/reviews
- App overview in markdown: https://appshunter.io/ios/app/mydst/id763470577.md
- Rating breakdown: 5★ 1,379 · 4★ 227 · 3★ 160 · 2★ 57 · 1★ 148

## What do users think of MyDST?

Overall sentiment: negative

**Pros**

- 👍 Easy to use
- 🚀 Fast and efficient
- 💡 Useful features like checking data usage

**Cons**

- 🐛 Frequent crashes and bugs
- 🔒 Login issues and security problems
- 🔋 High battery consumption
- ⚠️ Lack of functionality and unreliable performance

**Commonly reported bugs**

- Login screen freezes
- Incompatible with older devices
- Frequent crashes and errors
- Inability to delete messages or switch accounts

**Most requested features**

- Add more payment options
- Improve app stability and reliability
- Provide real-time usage updates and notifications
- Expand services and integrations beyond just mobile data

## Newest reviews (17 of 89)

### 3/5 — Kept saying no connection

*2026-01-07, version 9.2.8*

Everytime I open the app, it says No Connection. But I am connected to active wifi, and it’s hard for me to pay bill/add on data if needed. Please fix this issue, atleast an option to close the No Connection pop up

### 3/5 — Cant delete message from DST apps

*2025-09-17, version 9.2.1*

I cant delete messages from DST apps..Iphone 13 user

### 2/5 — MBB

*2024-12-30, version 9.1.3*

Please fix it. Everytime after I buy MBB, I need to restart my hp because there is no data . Disappointed

### 4/5 — Improved features.

*2024-08-02, version 9.0.9*

Well done on the improved features. It would be great if you can make some widget features for the app especially the Solat time.

### 1/5 — Do better

*2023-10-31, version 8.8.6*

Stuck in login page. Cant even check my data using 133. FLOPPPPPPPPPP

### 1/5 — invalid server

*2023-10-31, version 8.8.6*

it happens after i update the app, so much saying for “bug fixes”

### 1/5 — No internet connection

*2023-10-11, version 8.8.4*

I keep on receiving a ‘no internet connection’ display everytime after logging in. Tried re-installing the app many times but it doesn’t work.

### 2/5 — Not working at ip7plus below

*2023-09-05, version 8.8.1*

This apps not working at ip7 plus below…stuck at the beginning…please work it out DST

### 1/5 — Bad DST apps

*2023-09-05, version 8.8.1*

Bad DST service and apps. 1. When the recharge data credit running low, cannot buy add-on for more data till it goes zero and eats into my balance/bonus, which is very very expensive!! Is really a big scam by deducting my credit balance first before you can buy the add-on everytime for years. 2. Everytime managed to buy the data add-on, the internet cut-off and must need to reboot the phone.. What a big joke and let down. Imagin doing something important halfway, run out of data, buy add-on and the next thing you have NO INTERNET Connection and need to reboot the phone and you missed out the important tasks that you were doing halfway and lost everything, especially when it cost a lot of money for the failed incomplete tasks that you were doing.. SICK!!! 3. A very expensive DST services base on per data costing comparing around the region offering better and faster and seamless usage without interruption. On many days on every month, there sure to be no internet service.. very frequent and unreliable interruption. 4. How to expect to do important tasks, stock market tradings, currency dealings and many more with such unreliable service provider. 5. When calling customer services, you will meet a bunch of cannot this cannot that type of attitude and they have no knowledge of their jobs and the service provider limitation. Totally lack of knowledge. Even when you go to their office, also the same thing. A bunch of useless customer service provider.. Deposited also can't handle properly and changing from prepaid to postpaid and vice versa is a total disappointment and disaster. Since Telbru time till now.. No improvement while all the regional telcos have advance so far ahead... SAD.. give up.. How I wish the neighboring regional telcos service providers can come in here to take over all the useless telcos here!!! Rest in peace!!!😱 😱 😨 😨

### 2/5 — dst app

*2023-08-18, version 8.8.1*

assalamualaikum.. dst app yng dinstall inda mau masuk².. stay sj arah logony ddpn..

### 1/5 — Does not load

*2023-08-17, version 8.8.1*

The apps unable to load open after logging out

### 1/5 — Stuck at main Paige

*2023-08-11, version 8.8.1*

After update the apps keep stuck..on the main page ..I try install and uninstall also the same point..please look forward about it ..

### 1/5 — Stupid app

*2023-07-14, version 8.8.0*

Keep loading screen unable to log in

### 2/5 — Dst

*2023-07-13, version 8.8.0*

After recent updates, i cant purchase easi … loading memanjang… please fix it … i loveee pay my bill via mydst more sanang .. no que at counter… takan taakan settle… if logo dst saja memanjang.. nda kan settle ne… please lahh Thank you

### 3/5 — UI not optimised for ProMotion Display

*2022-10-06, version 8.6.4*

Does the job just fine. But please optimise the app for iOS 16 case in point to better support the ProMotion 120fps

### 3/5 — Credit transfer not working

*2022-08-04, version 8.6.4*

Credit transfer not working

### 1/5 — Completely USELESS!!!

*2022-06-24, version 8.6.1*

Only worked over 2months!!! After that, I cant even logged in!!! What kind of improvement is that?!!!

## Most critical reviews (10 lowest-rated)

### 1/5 — Can't open after update

*2026-06-09, version 9.3.7*

Problem everytime i open the apps. Its keep saying jailbroken device. As far as i know i never jailbreak my iphone since the firstday im using it. Please fix it.

### 1/5 — trash

*2026-01-31, version 9.3.1*

trash

### 1/5 — Due amount not tally

*2025-04-27, version 9.1.8*

Monthly due amount NEVER tally with actual

### 1/5 — Laggy purchase

*2025-04-22, version 9.1.8*

It won’t allow me to purchase Easi and lags a lot

### 1/5 — Why !

*2025-01-03, version 9.1.4*

apani , aku register sim ku guna online . Awo awl2 ok ih udhnya part selfie blik2 error.

### 1/5 — Very poor system

*2024-12-26, version 9.1.2*

Everything is so primitive. Such low standards should not be acceptable to be charged such a high amount of money. This app along with its system is in dire need of immediate upgrades. Comparing this provider and their system with other cellular providers in other countries makes this look like one of humanities biggest mistake and to be charged a premium is outrageous!

### 1/5 — Mobile app error

*2024-09-21, version 9.1.0*

Its been every month, after pin input “No internet connection”. Done update, install - re-install. Still same issue. Complaint to Hotline, yet not resolve.

I might be thinking switching to another service provider soon.

### 1/5 — Cant pay bills

*2024-04-25, version 9.0.4*

What the title says been trying since morning

### 1/5 — Useless

*2024-01-29, version 8.9.6*

Sorry but thats the fact. If u r making app just to top up , im pretty sure we can do that anywhere, besides that nothing works smoothly in this app.

### 1/5 — Bug fixes update

*2023-12-19, version 8.9.0*

Can you please make the app not ask us to log in with username and passwords EVERYTIME there is an app update or bug fix? Other apps dont do this

## Most praised reviews (10 highest-rated)

### 5/5 — A good app

*2025-11-20, version 9.2.6*

Just need more. As an all in one app that does everything. More vendors - F&B and others. More services - covering all insurance not just motor and also the companies. Bill payments.

### 5/5 — Mydst App

*2025-11-06, version 9.2.4*

Good and easy to use

### 5/5 — Fix the Switch button account

*2022-06-13, version 8.5.5*

Please update the software as of now it cannot switch between account that already been linked. TQ

### 5/5 — Updated version 8.5.5

*2022-06-11, version 8.5.5*

No switch account with the new updated version. I’m stuck to one single account

### 5/5 — yes

*2022-03-25, version 8.5.0*

Jolibee nyaman

### 5/5 — Very clear and easy

*2020-09-12, version 7.0.2*

This is so much better than other telco apps I have used, I can find everything I want really easy, thanks.

### 5/5 — Enough GB for $30 postpaid plan MOBI

*2020-06-29, version 7.0.0*

Satisfied using it without worries, I moved from Easi

### 5/5 — Love DST

*2020-06-19, version 7.0.0*

DST is Best

### 5/5 — need more features

*2020-06-19, version 7.0.0*

1.please add push notifications eg. quote and payment remainder. (% customizable by user)

2.please add widget for quote used

3.add dark mode

for the GUI i got no complaint, excellent neat and modern unlike other apps

### 5/5 — Hi

*2020-06-16, version 6.11.0*

How to pay online

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-10.*
