# MyDStv Africa — user reviews

> 128 indexed App Store user reviews of MyDStv Africa by Multichoice Support Services (Pty) Ltd, rated 2.81/5 from 616 ratings.

- Source: https://appshunter.io/ios/app/mydstv-africa/id1419652640/reviews
- App overview in markdown: https://appshunter.io/ios/app/mydstv-africa/id1419652640.md
- Rating breakdown: 5★ 200 · 4★ 43 · 3★ 59 · 2★ 67 · 1★ 246

## What do users think of MyDStv Africa?

Overall sentiment: negative

**Pros**

- 💻 Seamless app experience
- 💰 Helpful for subscriptions and payments
- 🔍 Useful for tracking account details

**Cons**

- 🐛 Frequent bugs and errors
- 🔄 Endless update/login loop
- 🤔 Confusing and user-unfriendly
- 🛑 Doesn't work in certain regions
- 💰 Expensive subscription costs

**Commonly reported bugs**

- Unable to login or access account
- Subscription and payment issues
- Constant crashes and freezes
- Incompatibility with certain devices

**Most requested features**

- Improve login and authentication process
- Add more payment options
- Expand availability to more countries
- Provide better customer support

## Newest reviews (16 of 128)

### 1/5 — País a falta

*2024-09-22, version 9.4*

Não vi em lado nenhum a opção de colocar o país onde estou, Angola.

### 1/5 — Worse App ever!

*2024-08-24, version 9.3*

Can’t even login!!!!

### 1/5 — Terrible

*2024-08-17, version 9.2*

Terrible app but to be expected from such a useless company

### 1/5 — Keeps saying not available in my country

*2024-08-01, version 9.3*

I can’t vote using the MyDStv App despite the update. It keeps saying I should download the bbnaija platform, on clicking it says not available in my country. This is so frustrating

### 1/5 — Bad

*2024-07-29, version 9.3*

Worst app ever
Can’t even function

### 1/5 — Inefficient App

*2024-07-21, version 8.5*

The App is not updating neither does it attend to required services. It does not seem DSTV is doing what is necessary to improve the relevance of this app.

### 1/5 — Dstv app update isn’t working

*2024-06-09, version 9.0*

The app keep saying update app but whenever i try to update the app it will never work.this must be the most worse and useless app in the history of Nigeria y’all do better una they frustrate us

### 1/5 — Too expensive

*2024-04-11, version 8.7*

Why do i have to pay $40 to 50$ in Ghana for just compact plus, but cheaper in Nigeria

### 1/5 — Region

*2024-04-03, version 8.6*

How do I download the South African version of this app?

### 1/5 — Why can’t i update my App on Apple Store ?

*2024-03-07, version 8.3*

Why can’t i update my App on Apple Store ?

### 1/5 — Already updated, stuck on update page

*2024-03-06, version 7.7*

Unable to proceed after update on IPhone 7plus iOS 15.7.3, Update suppose to give cancel options at list.

### 1/5 — Mad people

*2024-03-03, version 8.5*

Update your foolish app . Can’t login god purnish you all

### 1/5 — Money wasted

*2024-02-28, version 8.5*

This Dstv is just a waste of money seriously, How can we subscribed and you will be showing old,blurry, boring and non interesting content, it’s time for me to stop wasting money on this thing called dstv😡

### 1/5 — Not for Ghana

*2024-02-13, version 8.3*

Doesn’t work in Ghana. Use the shortcodes instead.

### 1/5 — Never Working

*2024-01-08, version 7.9*

The app hasn’t worked for months now almost a year and yet no fix or update, yet they are always increasing subscription fees. Very poor service .

Don’t bother downloading.

### 1/5 — App prob

*2023-12-05, version 7.7*

Very disappointing app.

## Most critical reviews (10 lowest-rated)

### 1/5 — The worst service

*2025-04-12, version 9.8*

The worst service

### 1/5 — Why?

*2025-04-01, version 9.8*

You said the price increase would be effective from 1st April that’s today, I paid my subscription yesterday thinking it will reflect today and now they are still asking for the additional fee added before my decoder reconnects

### 1/5 — Terrible App

*2025-03-18, version 9.8*

Very useless app

### 1/5 — Around in circles

*2025-01-02, version 9.4*

The app tells you that it is due an update and gives you the link to the page for down loading. Hit the view button and you are taken back to the DSTV site where you started. 
This has been going on for months.
Poor show by DSTV when customers are due to pay.

### 1/5 — Errors

*2025-01-02, version 9.6*

Very poor application and worst 
Can’t even sign in

### 1/5 — Update

*2024-10-22, version 9.3*

Not flippin updating

### 1/5 — Hopeless

*2024-10-17, version 9.5*

Can use in SA and previous myDSTV app no longer works

### 1/5 — Not working

*2024-10-16, version 9.5*

This app suddenly stopped working. I deleted it and reinstalled it only to see that it is not available "in my country"? I then tried to download the "Africa" version, only to see that South Africa is not listed. I am very frustrated.

### 1/5 — 👎👎

*2024-10-12, version 9.3*

The app is showing that I need to update, and have been trying to update the app for some weeks now, but still showing me to update the app. Pls what’s going on because i don’t understand the app agaiy(My DStv Africa app)

### 1/5 — Useless

*2024-10-08, version 9.4*

Very useless app . Always asking for update every time with no updates

## Most praised reviews (10 highest-rated)

### 5/5 — Always fixing errors

*2023-09-24, version 7.6*

Im tired of this app pls fix it love Dstv !!

### 5/5 — Error logging in

*2023-08-02, version 7.3*

I can’t even login to the app all it’s says is oh no unexpected error has occurred please try again now or in a few minutes 
Fix it please

### 5/5 — Very useful

*2023-03-02, version 6.3*

I always pay via banking apps but sometimes it doesn’t credit correctly but the app helps when you need to quickly sort out account issues. You don’t have to keep waiting endlessly you can just do it yourself

### 5/5 — Great app

*2022-04-26*

This app is great in paying for subscriptions and it takes effect immediately. 
Also a great way to clear all error messages.

### 5/5 — Mr David olawale

*2022-03-02, version 5.2*

Good morning , 
This is a customer with smart card no 1025396421, I made an official report both via phone and physical at your surulere of of my smart TV screen being broken so I want to stop my acc from being into renewed , but to my surprise its still be charged from my account til
Present , so pls I tried to delete my card and it’s has not been possible on MyDSTV app.
How can u help cos I can’t be paying for what am not using . 
Henceforth, I will rather prefer to be paying whenever it expires from any media apart from the auto renewal process . 
Pls help see to that or tell me the way to go about it before on the 12th when the present one expires . 
Thank you for your usual cooperation 
Yours sincerely 
Olawale David

### 5/5 — Unable to login

*2021-09-30*

I am experiencing challenges in logging in to this app. Please fix it.

### 4/5 — Seamless

*2024-09-06, version 9.2*

Makes it a lot easier for subscriptions and assistance

### 2/5 — Still bugs

*2024-08-10, version 9.3*

Periodically tells you update the app and you can’t proceed without clicking the update option but when you update on App Store you’re still told to update again and endless loop

### 2/5 — User Unfriendly

*2024-02-02, version 8.3*

Highly user unfriendly. Anyways guys, you can update by clicking the multichoice support beside the app, you’ll see where to update there and you’ll be done in 2mins.

### 2/5 — No Ethiopia

*2023-11-25, version 7.7*

No Ethiopia on the list

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
