# MyDTDC: Book \| Send \| Track > App for booking, sending, and tracking domestic and international express shipments. (iPhone/iPad app by DTDC Express Ltd.) - Source: https://appshunter.io/ios/app/mydtdc-book-send-track/id1472182140 (this page in markdown: same URL + `.md`) - Developer: [DTDC Express Ltd](https://appshunter.io/developer/1331836855) - Category: Utilities, Business - Price: Free - Rating: 2.90/5 from 44 App Store ratings · 39 written reviews indexed - Age rating: 4+ - Requires: iOS 13.0 · 85 MB - Languages: American English - Released: 2019-10-04 - Data updated: 2026-08-27 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/mydtdc-book-send-track/id1472182140/reviews.md ## What is MyDTDC? MyDTDC App & Web is an offering from the house of DTDC - India's Leading Express Service Provider. It provides the most convenient way to send shipments across the world. MyDTDC offers benefits like scheduling a door step pickup, drop off and industry first Zero Contact Delivery with OTP. You can experience the convenience of checking shipment rates and delivery timeline, track shipments & locate and share DTDC touch-points. MyDTDC covers everything without you stepping out to send the shipment. Be it International or Domestic, the DTDC network serves you with the most convenient way to send your shipments anywhere in the world. Install the MyDTDC app to avail the following features: • Ship consignments to 12,000+ pin codes across India • Track status of all outgoing and incoming consignments • Create shipment label and schedule pickup at your doorstep • Pickup service available in160+ cities across India • Check serviceable pin coodes, shipment rates and delivery timelines • Drop off pre-booked consignments • View booking History, Cancellation & Refund • Locate and share DTDC touchpoints • Pay online via different modes available including UPI • View account - Profile & Saved Addresses • Save pickup & delivery addresses for faster checkouts • Avail exciting offers ## Key features - Schedule doorstep pickup - Track shipments - Check rates and delivery timelines - Locate DTDC touch-points - Create shipment labels - Online payment options ## Recent user reviews (10 of 39) All indexed reviews: https://appshunter.io/ios/app/mydtdc-book-send-track/id1472182140/reviews.md ### 1/5 — Worst service, poor management, poor network *2026-06-22* I rarely leave reviews, but I was so angry this time that I felt compelled to write one. I have decided never to use DTDC for couriers again. I handed over the shipment on the night of Saturday, June 13th; the entire Sunday passed, and the package only left the facility on Monday, June 15th, according to what I was told. The tracking status—checked by both the recipient and me—showed a delivery date of Saturday, June 20th. Yet, even by June 22nd, the delivery hadn't arrived, despite the status showing "out for delivery." What’s more, neither the sender nor the recipient received any updates from the service provider. Expecting the delivery on June 20th, the recipient didn't leave the house for three days. In contrast, the recipient had also sent me a parcel via a different courier service on Tuesday, June 16th; in that case, both the sender and recipient received daily updates, and I actually received my parcel today. I paid ₹850 for a 2.5 kg package, whereas the parcel I received via the other service weighed 4.5 kg and cost only ₹350. DTDC is a total rip-off; they have the worst service and network. ### 1/5 — ABSOLUTELY PATHETIC SERVICE – SHAME ON YOU! *2026-06-20* If I could give zero stars, I absolutely would. This app and its delivery team provide the most pathetic, unprofessional service I have ever experienced. I scheduled a pickup for the 16th, and after waiting for FIVE DAYS, I finally had to cancel it myself because no one ever bothered to show up. Worse than the endless delay is their atrocious customer support. I raised an emergency pickup request and called multiple times. Instead of doing their jobs, the executives just fed me false hopes and flat-out refused to help. To make matters worse, they would literally leave the line open without speaking until I was forced to cut the call. There is zero accountability, zero professionalism, and a complete disrespect for the customer's time. Shame on this team for running such an abysmal operation. Save yourself the headache and use literally any other service. This app is an absolute joke! ### 1/5 — Very poor services *2026-06-18* I want urgent delivery but there is no response from there customer support team I mailed them many times its a urgency but they don’t concern about the customers urgency even i issued a ticket which is complaint in there form i want my parecl to be deliver tomorrow any how and the previous time i do the fast delivery option with more money but they deliver my parcel even in 10 days what it mean to do the fast delivery and they charge a huge amount even this time why we choose your delivery to get our parcel on time na? If want and have time of 6-7 day we can parcel it from post office too so what is the benefit to use your services???? ### 1/5 — Useless *2026-04-21* An absolutely useless application. They charge ₹100 to pick up the courier from your place over and above the courier charges. Else you drop off your packet to the nearest DTDC drop point. What’s the point of having the app? Google Maps will do a MUCH BETTER JOB of telling you which is the nearest drop point. An absolutely stupid app to have in your phone. You just open Google Maps, search for a drop-off location and personally go there to drop your envelope or just call the number given there and the guy will come and pick it up for you. Whoever thought of this app at DTDC deserves an award to creating a useless application that does not solve the real issue but ends up adding some in your life. ### 1/5 — Horrible Irresponsible *2026-01-29* I booked an express 1 day domestic delivery on 25th Jan, they gave the date of pickup as Jan 26th, which is republic day. I called a local dtdc to ask if they really pickup on jan26, they said they will pickup but process on jan 27th morning only. But nobody came to pickup, leisurely on jan 27th afternoon the pickup guy came and was extremely rude saying he will come when he can come and is not concerned with the pickup date given to me. Then they don’t deliver it until 29th and customer agent says what-shoul-I-do, branch misrouted it ! I tell her I booked online and she is like but it is being delivered today on 29th! Nobody takes responsibility here- it is a dysfunctional service. India Speed Post is far more reliable. ### 1/5 — Worst ever *2025-10-13* Worst ever app. My courier was supposed to be delivered on Saturday and it’s Monday today it’s yet not delivered. It’s containing my important medicines. Even after raising a ticket 4 times no soln. is provided. tried calling their customer service in their office hours yet it failed to connect. request a call back from customer service but didn’t received any call. requested delivery agents number but their virtual assistant denied in providing the same. My health is deteriorating and yet my medicines are not delivered. Who will be answerable if anything happens to me? Going to take legal action against dtdc because it was an urgent condition and they failed in that. Never trusting them again. ### 1/5 — Review for DTDC Courier *2025-09-10, version 3.7.7* I am really disappointed with DTDC’s service. My parcel has been stuck at the pickup stage for the last 2 days and still hasn’t been collected. Even after scheduling the pickup, there is no proper update or follow-up from the company. Customer support is also not very responsive. This delay is very frustrating, especially when you rely on timely delivery. DTDC really needs to improve their pickup and tracking services. ### 5/5 — Very cheap service *2025-08-27* I am very disappointed with the service provided. We are paying much higher charges compared to the local post office, yet the delivery is extremely slow. In fact, the service is even slower than India Post, which is unacceptable for a premium-priced courier. There is no value for the extra money charged, and the overall experience is highly unsatisfactory. ### 5/5 — Outstanding Service by DTDC: Reliable and Trustworthy Delivery *2025-01-02* I recently had an exceptional experience with DTDC, and I feel compelled to share it to counter the fake negative reviews I’ve come across. I entrusted them with the delivery of my MacBook Pro Max, a high-value item worth nearly ₹5–6 lakhs. Naturally, I was nervous about its safe delivery, especially with all the stories about scammers and lost packages. To my surprise and delight, DTDC delivered it within a day! The package was handled with utmost care, and I was relieved to receive it in perfect condition. Their service exceeded my expectations, and their efficiency and professionalism left me thoroughly impressed. It’s clear to me that many of the negative reviews circulating online are fake, likely posted by bots or competitors trying to tarnish DTDC’s reputation. My personal experience proves otherwise—they are reliable, trustworthy, and efficient. I wholeheartedly recommend DTDC to anyone in need of dependable courier services. Thank you, DTDC, for helping me through this anxious situation and earning my trust. ### 1/5 — Do Not Use Their Service *2024-11-10, version 3.6.0* Package marked as delivered 2 days ago and it’s still not delivered! ## Frequently asked questions about MyDTDC ### What does the MyDTDC app do? The MyDTDC app allows users to conveniently book, send, and track domestic and international shipments. It offers features like scheduling doorstep pickups, checking shipment rates and delivery timelines, and locating DTDC service points. ### What are the key features of the MyDTDC app? Key features include scheduling doorstep pickups, tracking outgoing and incoming consignments, creating shipment labels, checking serviceable pin codes, shipment rates, and delivery timelines. Users can also locate DTDC touch-points and pay online. ### Is the MyDTDC app free to use? Yes, the MyDTDC app is free to download and use. While the app itself is free, standard shipping charges will apply for sending packages. ### What is Zero Contact Delivery? Zero Contact Delivery is an industry-first feature that allows for contactless delivery of your shipments using an OTP (One-Time Password) verification. This ensures safety and convenience for both the sender and receiver. ### Can I track shipments to international destinations? Yes, the app supports sending shipments both internationally and domestically. You can track the status of all outgoing and incoming consignments, regardless of their destination within the DTDC network. ## Version history (last 5 releases) ### 3.8.2 — 2026-08-15 Minor bug fixes and improvements ! ### 3.8.1 — 2026-04-02 Minor bug fixes and improvements ! ### 3.8.0 — 2026-02-03 Minor bug fixes and improvements ! ### 3.7.7 — 2025-09-01 Minor bug fixes and improvements ! ### 3.7.6 — 2025-07-21 Minor bug fixes and improvements ! ## Apps similar to MyDTDC | App | Rating | Price | Category | | --- | --- | --- | --- | | [CarInfo - Vehicle Information](https://appshunter.io/ios/app/carinfo-vehicle-information/id1146173741) | 4.7 (4,559) | Free | Utilities | | [HAVELLS ONE](https://appshunter.io/ios/app/havells-one/id1518374579) | 4.3 (63) | Free | Utilities | | [Vehicleinfo - All Vahan Detail](https://appshunter.io/ios/app/vehicleinfo-all-vahan-detail/id1319263976) | 4.6 (531) | Free | Utilities | | [IndianOil PNG](https://appshunter.io/ios/app/indianoil-png/id1607274625) | 2.9 (10) | Free | Utilities | | [Indian Post Info](https://appshunter.io/ios/app/indian-post-info/id1326130269) | 5.0 (1) | Free | Utilities | | [Speed Post Tracking PostMaster](https://appshunter.io/ios/app/speed-post-tracking-postmaster/id1451270983) | 4.1 (27) | Free | Utilities | ## More apps by DTDC Express Ltd - [DTDC Limitless](https://appshunter.io/ios/app/dtdc-limitless/id6484942344) - [DTDC Ride App](https://appshunter.io/ios/app/dtdc-ride-app/id6741102405) - [MyDTDC Smart Ship](https://appshunter.io/ios/app/mydtdc-smart-ship/id6761749051) All apps by DTDC Express Ltd: https://appshunter.io/developer/1331836855 ## Related topics [dtdc](https://appshunter.io/ios/topics/dtdc) · [my dtdc](https://appshunter.io/ios/topics/my-dtdc) · [dtsc](https://appshunter.io/ios/topics/dtsc) · [blue dart](https://appshunter.io/ios/topics/blue-dart) · [jdtdc](https://appshunter.io/ios/topics/jdtdc) · [delhivery](https://appshunter.io/ios/topics/delhivery) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*