# MyECP for Patients — by ExactCare Pharmacy > ExactCare Pharmacy patient portal for medication management and account access. (iPhone/iPad app by ExactCare Pharmacy LLC.) - Source: https://appshunter.io/ios/app/myecp-for-patients/id1073902473 (this page in markdown: same URL + `.md`) - Developer: [ExactCare Pharmacy LLC](https://appshunter.io/developer/1073902472) - Category: Medical, Health & Fitness - Price: Free - Rating: 2.60/5 from 47 App Store ratings · 19 written reviews indexed - Age rating: 12+ - Requires: iOS 15.0 · 39 MB - Languages: English - Released: 2016-11-02 - Data updated: 2026-06-10 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/myecp-for-patients/id1073902473/reviews.md ## What is MyECP for Patients? MyECP provides ExactCare Pharmacy patients access to medication and account information, including self-service features to help remember to take your medications on time, manage your account and contact your pharmacy team. Features: - Set up reminders to take your medications via text messages, emails or mobile notifications - Record when you have taken your medications using our convenient tracking feature - See a list of your current medications, including pictures of each - Easily identify when medications need a new prescription to be refilled - Use the calendar feature to see when your current ExactPack ends and the next one begins - Track your orders to see when you can expect your medications to be delivered - Pay outstanding balances online - Provide family members or caregivers “Care Team” access to these features so they can help you manage your medications - Message your “Care Team” directly within the application - Message ExactCare Pharmacy with questions about your medications, orders and account - Chat live with technical support for assistance MyECP is available only for current ExactCare Pharmacy patients. If you do not currently get your prescriptions filled through ExactCare Pharmacy, please visit exactcarepharmacy.com or call 877.355.7225 to sign up for service. ## Key features - Medication reminders - Dose tracking - Medication list with images - Refill management - Order tracking - Care Team access - Direct messaging ## Recent user reviews (10 of 19) All indexed reviews: https://appshunter.io/ios/app/myecp-for-patients/id1073902473/reviews.md ### 1/5 — Unable to look at medication data on the app. So frustrating!! *2023-11-29* If I select the second item on the bottom of the app, I get either nothing or an error message. This was really helpful when going to a doctor appointment but now it doesn’t work at all. ### 1/5 — This is the worst app ever *2023-11-23* It’s gives you a error message when you try to access it ### 1/5 — Very poorly put together *2023-08-25* I had to call customer service twice to even get set up with the app. It kept telling me verification was invalid after it verified my name and social. Nothing in the app actually works. Like other reviewers mentioned. You mark that you took your med and it still shows that you need to take it. I tried changing my times to take my meds but it doesn’t alert me. I went through to make sure all the settings are on. I had to reset them all individually numerous times. Especially the time zone for some reason. A specific complaint about exact care, I got them so all my meds would be in one easy package. It makes it very inconvenient when they send me multiple meds “outside of my package” yet still in the same package just not in the little packs with my other pills. It makes for quite the hassle. Also, they do not communicate well. They caused a nearly 3 week gap in my medication. Unhappy Customer ### 4/5 — Capability *2022-11-06* For the most part I’m very satisfied with ExactCare. But sometimes the get my medicines wrong. Mostly because of when they submit the Rx to my insurance company. And each time it’s been different medications. Like, they’ll give me a certain amount in a bottle instead of in the pill pack. But like I said. I’m mostly satisfied. Having all my meds already packaged is so much more convenient than having to fill up pill caddy’s every 2 weeks. I signed my mother up too. It used to take me more than an hour to fill her 3 week caddies. I dreaded having to do it. And then there’s mine too. I have stage 4 metastatic melanoma but am in remission. The immunotherapy and the cancer itself have really taken a toll on my body and now I have what seems like 15 medications every day. So having them prepackaged is a God send. Thank you so much ExactCare staff. ### 1/5 — Terrible Customer Service *2022-05-06* The concept of the Exact Pack is a good one but their customer service is abysmal. Every time I call with a question I get transferred to different departments and it takes at least 30-40 minutes waiting on the phone to get a simple answer. I would suggest another online pharmacy if you don’t have 30-40 minutes to wait on the phone for an answer to a simple question **Developer response:** Hello, This issue was caused by the new Face ID feature. We have updated the app to resolve this issue. Sorry for the trouble. ### 5/5 — Question *2022-04-07* Am I the only one that can’t figure out how to see what meds was included in package that was sent out only way I can if I delete the app and sign in on line ### 1/5 — This app did not recognize my e-mail. *2021-09-13* This app is not workable with patients. They need a complete overhaul to fix the problems this App has. It doesn’t recognize e-mails or passwords. And, when trying to send the pin to reset the password, it fails constantly. ### 1/5 — My ECP app *2021-07-31* Manure problems with app when taken your meds hit that you taken them most of the time still saying that you need to take your meds. Paying for the bill the amount you owe not knowing it was for same bill now over payment of the bill now a negative amount owe. App very slow looks like like the app was written by a 10 year old. When will they get a app that actually will work. Not going to use it anymore until the do upgrade in the app so it will work. ### 1/5 — Password reset *2021-07-23* App is terrible you it signs you out randomly and won’t work with your password anymore and then when you try to do a password reset it keeps saying the email address I used is invalid. When you try to do it by phone it will always tell you the pin code it messages you is invalid so you can’t reset your password and get onto the app. No matter how many time you send the code it’s always invalid. ### 1/5 — Broken *2021-06-21* Time to start over... this is garbage... it can’t even launch. ## Frequently asked questions about MyECP for Patients ### How do I set up medication reminders in MyECP? You can set up reminders for your medications via text messages, emails, or mobile notifications directly within the MyECP application. This feature helps ensure you take your medications on time. ### Can I track when I take my medications with MyECP? Yes, MyECP offers a convenient tracking feature that allows you to record when you have taken your medications. This helps maintain an accurate medication history. ### Does MyECP show me my current medications? MyECP provides a clear list of your current medications, including pictures of each one. This visual aid helps you easily identify your prescriptions. ### How does MyECP help with prescription refills? The application makes it easy to identify when your medications need a new prescription for a refill. You can also track your orders to know when to expect deliveries. ### Can family members or caregivers use MyECP? Yes, MyECP allows you to provide designated family members or caregivers with "Care Team" access. They can then help you manage your medications and account features. ### How can I contact ExactCare Pharmacy through MyECP? You can message ExactCare Pharmacy directly within the application with any questions about your medications, orders, or account. Live technical support is also available for assistance. ### What is the user rating for MyECP? MyECP has a user rating of 2.6 stars based on 47 ratings. This indicates a mixed reception from its current user base. ### Is MyECP available on all devices? MyECP is supported on a range of Apple devices, including the Apple Watch, iPhone, iPad, and iPod. It is designed for use across these platforms. ## Version history (last 5 releases) ### 2.5.8 — 2025-04-04 In this release we made some general tweaks and performance improvements to make your experience even smoother. ### 2.5.7 — 2024-06-19 In this release we made some general tweaks and performance improvements to make your experience even smoother. ### 2.5.5 — 2023-05-02 In this release we made some general tweaks and performance improvements to make your experience even smoother. ### 2.5.4 — 2023-04-24 In this release we made some general tweaks and performance improvements to make your experience even smoother. ### 2.5.3 — 2023-02-09 In this release we have fixed a critical crash and made some general tweaks and performance improvements to make your experience even smoother. ## Apps similar to MyECP for Patients | App | Rating | Price | Category | | --- | --- | --- | --- | | [Chemical Maze - Shopping Companion](https://appshunter.io/ios/app/chemical-maze-shopping-companion/id363470500) | 3.6 (5) | $6.99 | Medical | | [Care Memo](https://appshunter.io/ios/app/care-memo/id1582218996) | 5.0 (1) | Free | Medical | | [Diário Cefaleia](https://appshunter.io/ios/app/diario-cefaleia/id550315520) | 4.0 (1) | Free | Medical | | [AirStrip OB](https://appshunter.io/ios/app/airstrip-ob/id309381240) | 4.0 (3) | Free | Medical | | [ICE Medical Standard](https://appshunter.io/ios/app/ice-medical-standard/id412786820) | 4.3 (1,951) | Free | Medical | | [AcuApp® Acupressure](https://appshunter.io/ios/app/acuapp-acupressure/id510935540) | 3.5 (2) | Free | Medical | ## More apps by ExactCare Pharmacy LLC - [MyECP Enterprise](https://appshunter.io/ios/app/myecp-enterprise/id1249939629) - [ExactCare](https://appshunter.io/ios/app/exactcare/id6738945602) All apps by ExactCare Pharmacy LLC: https://appshunter.io/developer/1073902472 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*