# MyEHC Caregiver — user reviews > 27 indexed App Store user reviews of MyEHC Caregiver by Encompass Health Corporation, rated 1.67/5 from 58 ratings. - Source: https://appshunter.io/ios/app/myehc-caregiver/id1556875627/reviews - App overview in markdown: https://appshunter.io/ios/app/myehc-caregiver/id1556875627.md - Rating breakdown: 5★ 8 · 4★ 0 · 3★ 1 · 2★ 1 · 1★ 44 ## Newest reviews (14 of 27) ### 1/5 — App unavailable most of the time *2024-01-24, version 1.3.4* I was so excited about this app! I thought it would be a great way for my siblings and I to keep updated on our mother’s progress. Instead, it has just added to our frustration. Probably about 80% of the time, when we try to log in, it says the app is unavailable and to try again later. The times I have been able to get in, it shuts down after only a couple of minutes. I think Encompass needs to seriously rethink advertising this app until they get it fixed! ### 1/5 — Doesn’t work *2023-12-23, version 1.3.2* What the heck! It won’t take my phone number so I sign in for the first time. What a way to be introduced to this app! ### 1/5 — A facade *2023-11-20, version 1.3.2* Just spoke with an ehc case manager. Patient status updates are not being uploaded to this app. The app may not be functional—eg my “verification information” is correct and in their records but I can’t access/sign up to use the app. The idea and advertised use of the app is excellent, but unfortunately it doesn’t actually work as promised. Electronic medical records have been around for decades, electronic access via app/website to those records is now commonplace. Encompass should either make their system work or take down their advertisements. ### 1/5 — Horrible *2023-10-21, version 1.3.2* Constantly have to reset PIN to login. Very little information once logged in. ### 1/5 — Not much info *2023-08-10, version 1.0.30* The app has almost no real information about what the patient did during the day, pretty worthless. ### 1/5 — Won’t work+ I’m a patient! *2023-05-29, version 1.0.30* Superfrustrating. I should’ve read the reviews and not even bothered wasting my time and getting upset. ### 1/5 — Developer should be ashamed *2023-05-18, version 1.0.30* The app will not load. I was very excited to be able to follow my sick family’s rehab. The company should not advertise something in its hospital that does not work. ### 1/5 — Constant “No Internet Connection” Given *2023-05-17, version 1.0.30* Not able to do anything as app gives constant message saying “no internet connection” when there is connection. ### 1/5 — Completely useless *2023-05-16, version 1.0.30* Not possible to even set up an account. Says there is no internet connection, but there is. Hopefully their caregivers are more competent than their app developers. ### 1/5 — App does not work *2023-05-02, version 1.0.30* App says no internet connection when we have full WiFi. Very disappointing app for key patient communications. ### 1/5 — Won’t even load *2023-04-30, version 1.0.30* Gives constant ‘no internet connection’ error as soon as the app is started - and everything else uses the internet connection just fine. Disappointing. ### 1/5 — Useless. *2023-04-18, version 1.0.30* Never got past the “enter your phone number for code” part of registering. ### 1/5 — Bare Bones *2022-04-13, version 1.0.29* Data in the app is so bare bones that it’s not useful ### 1/5 — Horrendous *2022-03-29, version 1.0.29* Buggy and oddly difficult to even register a patient proxy, let alone patient. Unacceptable for any periphery of the medical profession. ## Most critical reviews (10 lowest-rated) ### 1/5 — Missed opportunity *2026-08-17, version 1.6.3* The care manager warned me to manage my expectations for this app (“It’s not like MyChart!), but it’s worse than I thought. The dashboard of progress doesn’t seem accurate or up to date. I can’t even see the schedule for therapy. And now the past 2 days it says “application not available, try again later”. It’s a waste of phone memory. ### 1/5 — This app is a joke *2026-05-26, version 1.4.14* This app is completely unhelpful. I am at the encompass facility and cannot log in, and the staff cannot figure out what the issue is….so even the staff cannot set this useless app up. ### 1/5 — Useless *2026-04-22, version 1.4.14* It doesn’t actually tell you anything…. There aren’t notes or literally anything that would tell you wants going on. It’s a pointless app. ### 1/5 — Worthless *2025-12-24, version 1.4.4* Patient not found. Patient not found. What a piece of sh ### 1/5 — Adds to the Stress *2025-12-08, version 1.4.4* This app doesn’t work worth toe-jam. I can never open it. Quite frankly, the families of stroke patients don’t need this nonsense adding to their stress. Thanks for making things harder on me. Fire the inadequate developer and send them back to school. ### 1/5 — Useless. Don’t bother!Care team cannot fix this & no helpdesk to call *2025-11-24, version 1.4.4* This app is supposed to allow the patient or proxy to share or invite up to 20 others to view minds p progress. It’s already been a 7 days and neither the nurses, case manager, nor admissions can figure out why this doesn’t work. There is no help desk to call, so the effort and aggravation has been useless. ### 1/5 — Never Worked *2024-12-18, version 1.4.2* This app never worked for my father or myself. The tech support is inadequate and could never figure out what the issue was. They tried to blame our case manager. Worthless. I’d give no stars if it was an option. Do better. ### 1/5 — Junk *2024-09-26, version 1.4.2* I have to agree with all the other reviews. The program doesn’t work, should be removed from the AppStore, and cease advertising this piece of garbage!! It only has one star because I couldn’t remove it once selected. ZERO STARS!!! ### 1/5 — Doesn’t work *2024-05-17, version 1.3.4* I was able to sign onto the website twice. Was never able to sign into the app. Worthless! ### 1/5 — No help available *2024-02-19, version 1.3.4* Trying to create account as a proxy. Asking for My cell number or email, and given message that number not associated with patient. Where is the customer service number? ## Most praised reviews (3 highest-rated) ### 5/5 — This works with a work around. *2024-06-21, version 1.3.4* You cannot sign up as a patient proxy, you have to say “I am the patient” in order for this to work. Once the patient is signed up, you can invite other family members. It works great to see patient progress once you are in. ### 3/5 — Ok on Android; errors on IOS *2025-02-05, version 1.4.2* IOS app only gives errors. Installed and runs on my Android phone. Can’t access via my iPad. Have re/installed a couple of times. ### 2/5 — EHC *2025-09-18, version 1.4.4* The app is not updated or accurate. If something is 6/9 it’s not 100% even though it says 100%. Family and Friends can’t access the full report. Either fix it or remove it until it works fully. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*