# MyENGIE — user reviews

> 91 indexed App Store user reviews of MyENGIE by ENGIE Romania S.A., rated 4.58/5 from 73 ratings.

- Source: https://appshunter.io/ios/app/myengie/id1002369669/reviews
- App overview in markdown: https://appshunter.io/ios/app/myengie/id1002369669.md
- Rating breakdown: 5★ 58 · 4★ 6 · 3★ 3 · 2★ 1 · 1★ 4

## Newest reviews (10 of 91)

### 3/5 — Very slow

*2026-02-24, version 2.1.9*

After last update, it is slow and complicate via web, require high internet signal… fix this please

### 2/5 — Nu mă pot conecta

*2026-02-18*

Din cauză ca nu se găsește nou versiune a aplicație nu pot conecta

### 4/5 — MyEngie

*2025-08-16, version 2.1.5*

Aplicația este excelentă. Dacă ați include și posibilitatea de a plăti facturi sau alte servicii prin Apple Pay direct în aplicație, aș acorda cu plăcere 5 stele.

### 4/5 — Plata din aplicatie nefunctionala

*2025-06-07, version 2.1.4*

am incercat in repetate randuri sa efectuez plata cu cardul din aplicatie si nu se confirma efectuarea platii desi o autorizez din george. Mentionez ca utilizez aplicatia pt ios.

### 5/5 — Best in the range

*2024-05-20, version 2.0.28*

Friendly and intuitive…

### 5/5 — Feedback

*2023-08-19, version 2.0.18*

Plătesc cu această, aplicație, de aproape 4 ani din străinătate și nici o problemă, excelentă aplicație

### 5/5 — inca o aplicatie anormal de buna

*2023-07-20*

cu foarte mici exceptii aplicatia este la nivelul anului curent. O aplicatie care isi serveste scopul in mod constant si previzibil, lipsita de reclame imbecile despre energia verde si fara nivele de securitate exagerate. Asta e un lucru foarte bun mai ales intr-o tara in care 95% din aplicatii sunt la nivelul anilor 90 si au in spate procese de munca din anii 60…. Felicitari!

**Developer response:** Hello,
We apologize for the inconvenience. Please update to the latest version and recheck. If the situation is still current, please share more details within this form https://www.engie.ro/contact/, section "Servicii online".
Thank you for your patience,
Team ENGIE

### 4/5 — Good start

*2023-05-17, version 2.0.12*

Best among other apps from energy supplies. Loads o features implemented (better late than never).
Aliases and multiple invoices payment with “one click”
Keep it up and lower the gas prices 😂

### 5/5 — Noul design

*2022-11-15, version 2.0.6*

Felicitari pentru noul design! Aplicatia este mult mai usor de folosit, design-ul este mult mai intuitiv si placut vizual!

### 1/5 — Groaznic

*2022-11-14, version 2.0.6*

Aplicatia merge ingrozitor de incet, nu e posibil sa astept peste 2 minute sa gandeasca daca am introdus corect codul primit pe email. Nici daca v-ar fi platit developerii sa va faca aplicatia asta nu ar fi fost ok, acum asociez compania voastra cu mizeria asta de aplicatie si ma gandesc sa schimb furnizorul de gaze cu unul care isi permite 200$ sa aiba o aplicatie mobila utilizabila in 2023, nu cancerul asta

## Most critical reviews (10 lowest-rated)

### 1/5 — Nul

*2024-11-17, version 2.0.32*

En français ce serait nettement mieux et plus utile merci

### 1/5 — Not working

*2024-01-31, version 2.0.25*

I’ve tried for several days to postpone a check, but without succes. The app is crashing or is showing an error and i can not select other date. What is the reason of having an app that is not working 🤷🏻‍♂️

### 1/5 — WORST APP

*2023-07-31, version 2.0.16*

Never seen an app like this, it s the worst thing in the world, it s the worst, I need to log in every time I m opening the app, it s full of errors and glitches, if I had any alternative I would surely use it…

### 1/5 — Crash after last update

*2023-06-14, version 2.0.14*

What kind of testing is done before release into production for ipdate? You just did a “joke” not an update: hahaha…. after the latest update form yesterday 14 June 2023 the app is not opening but crashing with error message” no wifi connectivity”.
Please hire people that are trained and follow OWASP standrd and not “script kiddies” to as developers. Shame on you ENGIE Romania!!!

### 1/5 — Not working after last update

*2023-06-14*

Not working after last update.

### 1/5 — Bugged

*2023-06-14, version 2.0.14*

After the last update the app keeps popping a message that the phone is not connected to internet. Unusable since the update.

### 1/5 — Dupa update ul 2.0.14 nu se mai conecteaza la wifi.

*2023-06-14, version 2.0.14*

Dupa update ul 2.0.14 din 13.06.2023, nu se mai conecteaza la wifi. 
Apare si dispare aproape instant o fereastra care sare de sus in jos si se mentine in aceasta actiune in care spune ca nu esti conectat la Wifi, insa nu apuci sa faci nimic.
Deci nu merge!

### 1/5 — The worse app, website and company ever!

*2023-04-11, version 2.0.10*

This is the worse ever app, and their website is the same, and the worse customer services, services provided and company ever! App Crashes, not user friendly, unreliable, you cannot add a second “ loc deconsum”! You’re stack in one, unacceptable! It's 2 stars for a reason, this app it’s really messed up, completely! And generally Engie is the worst company / services I have ever came across, I don’t understand why they exists and how they are still in business!! The customer services is appalling! Their utilities bills are the most complicate document I have ever seen, you need some engineers and scientists to read them!!

### 1/5 — besides paying bills the app is pointless

*2022-12-18, version 2.0.7*

what is the purpose of asking subscribers to input the index until the 18th when your garbage system is reading it on the 15th and then doesn’t allow the subscriber to input it… no wonder you come up with astronomical bills every 6 months. truly a shame to be doing 19 century business in 21st century.  Will be moving my services to someone that is able to keep ip with the times … wish you happy and rather fast  bankruptcy!

**Developer response:** Hello,
We apologize for the inconvenience. Please update to the latest version and recheck. If the situation is still current, please share more details within this form https://www.engie.ro/contact/, section "Servicii online".
Thank you for your patience,
Team ENGIE

### 1/5 — I cannot see which contrast I select with the new update

*2022-12-11, version 2.0.7*

On the Dropdown-Menu I don’t see which contrast to select. If I have gas and electricity contract both look the same. If I want to pay both invoices I have to make 2 transactions. I don’t see any improvement in this new app.

## Most praised reviews (10 highest-rated)

### 5/5 — Aplicație upgradata eronat!!!!!

*2026-03-05, version 2.1.9*

De doua zile ma chinui sa instalez din nou aplicația care mergea foarte bine, de ani de zile, până sa vă băgați voi mâna ca să îi faceți un UPGRADE!!!!!!….care nu merge.

### 5/5 — Bună aplicația

*2026-02-16, version 2.1.8*

Mereu ușor să plătești și eu personal nu am întâmpinat erori ca în alte aplicații ! Recomand

### 5/5 — Give me

*2025-08-21, version 2.1.7*

Good one

### 5/5 — Aplicație Engie

*2025-08-17*

Este o aplicație extrem de ușoară și utila

### 5/5 — User intuitive

*2025-08-15, version 2.1.5*

Easy to use. Notifications on-going.

### 5/5 — Aplicație excelentă

*2025-08-10, version 2.1.5*

Aplicație ușor de folosit, sunteți prompți în trimiterea facturilor. Se pot accesa oricând toate informațiile legate de consum și perioada în care urmează să fie efectuată următoarea verificarea a instalației de gaz.
Multumim.

### 5/5 — Aplicatie

*2025-08-09, version 2.1.5*

Aplcatia e buna, simplu de utilizat si destul de bine facuta

### 5/5 — Cea mai bună aplicație

*2025-03-01, version 2.1.2*

Am folosit multe aplicații de a plăti facturile online sau de a da citirile la contoare, până acum este singura aplicație la care încă nu am dat peste ceva ce nu are.

### 5/5 — Good app

*2025-02-23, version 2.1.2*

The app is working good and I am happy with it.

### 5/5 — Best app so far

*2024-08-07, version 2.0.32*

Good for romanian market

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-01.*
