# MyENSTAR

> ENSTAR customer utility account management and payment app. (iPhone/iPad app by Smart Energy Systems LLC.)

- Source: https://appshunter.io/ios/app/myenstar/id1468386128 (this page in markdown: same URL + `.md`)
- Developer: [Smart Energy Systems LLC](https://appshunter.io/developer/1062247242)
- Category: Business, Utilities
- Price: Free
- Rating: 4.68/5 from 4,140 App Store ratings · 48 written reviews indexed
- Age rating: 4+
- Requires: iOS 17 · 39 MB
- Languages: English
- Released: 2019-10-12
- Data updated: 2026-09-01
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/myenstar/id1468386128/reviews.md

## What is MyENSTAR?

MyENSTAR is a convenient and easy way for ENSTAR customers to manage, view billing and pay their accounts.
Enjoy the ease of viewing your account information from anywhere, at anytime!  
With our user friendly app you with have many options to view and manage the follow:
•	View billing and payment information
•	Correspond with Customer Service 
•	Manage auto pay
•	Manage notifications
•	Request new service, stop service and transfer service

## Key features

- View billing and payment information
- Correspond with Customer Service
- Manage auto pay
- Manage notifications
- Request, stop, or transfer service

## What do users think of MyENSTAR?

Overall sentiment: negative

**Pros**

- 🚀 Easy to use
- 👍 Great customer service

**Cons**

- 🐛 Crashes frequently
- 🔍 Difficult to navigate
- 💤 Slow performance
- 🔑 Login issues
- 💰 Unable to make payments

**Commonly reported bugs**

- App crashes on startup
- Login screen freezes
- Payment feature not working
- Inconsistent app behavior

**Most requested features**

- Improve app stability and reliability
- Enhance user interface and navigation
- Optimize app performance
- Fix login and payment functionality

## Recent user reviews (10 of 48)

All indexed reviews: https://appshunter.io/ios/app/myenstar/id1468386128/reviews.md

### 5/5 — Alaska

*2026-01-31, version 1.16*

Alls OK

### 1/5 — Portrait view on iPad is annoying

*2025-12-24, version 1.16*

We deserve to be able to choose from portrait view to my preferred landscape view (on iPad or iPhone). Stuck with only portrait view to see billing etc on my iPad is quite annoying. I use a keyboard folio. If the app continues without being updated to allow landscape view, how about I opt instead to have paper billing mailed to me?

### 1/5 — Cant make payments

*2025-11-19, version 1.16*

This app is literally useless. It shows no data on your usage and you can’t even pay your bills

### 1/5 — asks for updates when no update

*2025-10-22, version 1.16*

not the greatest app. for something so simple, it should have things running well. every time i open this app it tells me i need to update… when there’s no actual new update

### 1/5 — No good

*2025-10-03, version 1.16*

The new up date is all I get on my screen when I open it. I have never been able to make a payment on it. The website is awful as well

### 1/5 — Payment

*2025-09-16, version 1.16*

Terrible can’t make payment in app or online

### 1/5 — Doesn’t work anymore

*2025-09-14, version 1.16*

Wants me to update app won’t let me update uninstall it it redownloads from cloud without update app doesn’t work don’t use it

### 1/5 — will suggest update on opening

*2025-09-01, version 1.16*

every time the app opens up, a pop-up will say I need to update the app, even though this is the new update.

### 5/5 — The dog won’t hunt

*2025-08-07, version 1.16*

I absolutely cannot get the app to upgrade & I am not sure the app works now, maybe it’s a glitch

### 1/5 — CRASHING

*2025-01-05, version 1.15*

can’t login, app crashes, useless. despite uninstalling and reinstalling the app, no joy cannot login app crashes.

## Frequently asked questions about MyENSTAR

### What can I do with the MyENSTAR app?

The MyENSTAR app allows ENSTAR customers to manage their utility accounts conveniently. You can view your billing and payment information, correspond with customer service, manage auto-pay settings, and set up notifications. Additionally, you can request new service, stop existing service, or transfer your service through the app.

### Is the MyENSTAR app free to use?

Yes, the MyENSTAR app is completely free to download and use for all ENSTAR customers. There are no hidden fees or charges associated with managing your account through the application.

### How do I pay my bill through the app?

The app provides a straightforward way to view your billing information and make payments. You can access your account details to see outstanding balances and payment history, and then proceed with making a payment directly through the app's secure interface.

### Can I manage multiple services or accounts?

The description focuses on managing 'your account,' implying a single primary account. While it doesn't explicitly state support for multiple accounts, the ability to manage service requests like transfers suggests flexibility for customers with various service needs.

### What if I need to contact customer service?

The MyENSTAR app offers a direct channel to correspond with Customer Service. This feature allows you to communicate your inquiries or issues directly through the app, streamlining the process of getting assistance with your ENSTAR account.

## Version history (last 5 releases)

### 1.17 — 2026-07-09

This update includes bug fixes and a few small performance improvements.

### 1.16 — 2025-08-02

This update includes bug fixes and a few small performance improvements.

### 1.15 — 2024-03-07

This update includes bug fixes and a few small performance improvements.

### 1.14 — 2023-02-20

This update includes bug fixes and a few small performance improvements.

### 1.12 — 2022-11-18

This update includes bug fixes and a few small performance improvements.

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## More apps by Smart Energy Systems LLC

- [Smart H2O](https://appshunter.io/ios/app/smart-h2o/id1017852468)
- [My NL Hydro](https://appshunter.io/ios/app/my-nl-hydro/id1097471334)
- [Simply Energy](https://appshunter.io/ios/app/simply-energy/id1171627284)
- [MyWater MNWD](https://appshunter.io/ios/app/mywater-mnwd/id1190259281)
- [MyWaterSD - City of San Diego](https://appshunter.io/ios/app/mywatersd-city-of-san-diego/id1202281723)
- [IID Customer Connect](https://appshunter.io/ios/app/iid-customer-connect/id1207760404)

All apps by Smart Energy Systems LLC: https://appshunter.io/developer/1062247242

## Related topics

[my enstar](https://appshunter.io/ios/topics/my-enstar) · [enstar natural gas](https://appshunter.io/ios/topics/enstar-natural-gas) · [enstar gas](https://appshunter.io/ios/topics/enstar-gas) · [enstars](https://appshunter.io/ios/topics/enstars)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*