# MyEPB — Pay, track & manage—anywhere > EPB energy and fiber account management, usage monitoring, and outage reporting. (iPhone/iPad app by Electric Power Board.) - Source: https://appshunter.io/ios/app/myepb/id1214952097 (this page in markdown: same URL + `.md`) - Developer: [Electric Power Board](https://appshunter.io/developer/947930191) - Category: Utilities - Price: Free - Rating: 3.86/5 from 14 App Store ratings · 70 written reviews indexed - Age rating: 4+ - Requires: iOS 17.0 · 37 MB - Languages: English - Released: 2017-06-14 - Data updated: 2026-07-22 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/myepb/id1214952097/reviews.md ## What is MyEPB? Welcome to the official app of EPB, Gig City's world-class energy and connectivity provider! With the MyEPB app, you can unlock the ability to monitor your home's energy usage and maximize savings from the palm of your hand. Key Features: • Securely pay your EPB Energy & EPB Fiber Optics accounts* • Monitor your home's energy usage in real-time • Set alerts for energy spikes to prevent billing surprises • Evaluate the effectiveness of energy-saving improvements by comparing usage over time • Report energy and fiber outages • Obtain estimates for outage restoration progress • Access service area outage maps Want to increase your energy savings? Learn how to improve your home's energy efficiency with FREE assistance from our EPB Energy Pros℠ , and watch your savings grow in real time on the MyEPB app. All services EPB Energy Pros provides are completely free to EPB customers! • Get answers to your energy questions with a free 30-minute phone call. • Receive a detailed report on ways to save with a free EPB Home Energy Checkup℠. • Learn how to conserve energy with our video library of helpful tips and advice on YouTube. • Visit epb.com/energypros to explore energy tips and free EPB Energy Pros services. *This app is currently for residential accounts only ## Key features - Pay energy and fiber bills - Monitor real-time energy usage - Set energy spike alerts - Compare usage over time - Report outages - View outage restoration estimates - Access outage maps ## Recent user reviews (10 of 70) All indexed reviews: https://appshunter.io/ios/app/myepb/id1214952097/reviews.md ### 3/5 — Not working *2026-04-24, version 3.1.2* App has recently stopped populating data. I’ve restarted my iPhone and am on the latest iOS version. ### 1/5 — Poor app *2025-06-30, version 3.1.0* Disappointing, crashes during use and during login, what’s the use if I have to call in my request anyways ### 5/5 — Love it! *2025-06-29, version 3.1.0* Love love, love the new app—so much better than the old one. I used to accidentally pay my bill twice because it wasn’t clear if it had been paid or not and this is so much clearer! Thanks for improving it. ### 1/5 — Terrible *2025-05-12, version 3.0.2* None ### 5/5 — Love it *2025-02-05, version 3.0.1* Very clean and easy to use. Will save me a lot of time. ### 1/5 — App & bill don’t match *2024-11-06* There’s a glitch in the system. The PDF version of my bill shows the correct number of days in the billing cycle, but it appears that the system isn’t showing it correctly when EPB goes over 30 days in a billing cycle. I called customer service to ask why it shows more than 30 days. Please advise why the 2 systems don’t match ### 1/5 — App is useless *2024-09-05, version 2.0.1* I used to make my payments using this app, but now it doesn’t allow me to do so. ### 1/5 — Worthless *2024-07-30, version 2.0.1* This app is pretty much useless. I can’t get it to do anything it’s supposed to do. The only thing when I open the app is it gives me my bill and that’s it. I can’t report an outage. I can’t check on anything. I can’t find out anything about restoration. The only thing available is how much I owe them and that is it. ### 1/5 — App Glitches experienced during severe weather *2024-05-09, version 2.0.1* Reported outage during storms. App updated with manual restore of power when power restored the 1st time. I reported a new outage that immediately got updated with the 1st restore time of 07:53am. I kept reporting outages because of the incorrect status. Called EPB to verify my outage was reported. Customer service told me app probably was updated because system was overloaded. Interesting response when Chattanooga has fastest internet in the country. Power restored 6 hrs later. ### 5/5 — Why The Negativity *2024-02-21, version 2.0.1* App is minimal but it works great. Being able to see hr/daily/monthly energy usage is really cool. Give it a try. I wish more app where only 18 megabits. Thanx EPB ## Frequently asked questions about MyEPB ### What can I do with the MyEPB app? The MyEPB app allows you to securely pay your EPB Energy and EPB Fiber Optics bills, monitor your home's energy usage in real-time, and set alerts for energy spikes. You can also report energy and fiber outages, get estimates for restoration progress, and access service area outage maps. ### Is the MyEPB app free to use? Yes, the MyEPB app is completely free to download and use for residential EPB customers. There are no in-app purchases or ads mentioned. ### How can the app help me save energy? The app helps you monitor your energy usage in real-time and compare it over time, allowing you to evaluate the effectiveness of energy-saving improvements. Additionally, it provides access to free assistance from EPB Energy Pros, including phone consultations and home energy checkups, to help you learn how to conserve energy. ### What kind of accounts does the MyEPB app support? This app is currently designed for residential EPB Energy and EPB Fiber Optics accounts only. It does not support commercial or business accounts. ### What if I experience an energy or fiber outage? You can easily report energy and fiber outages directly through the MyEPB app. The app also provides estimates for outage restoration progress and allows you to access service area outage maps to stay informed. ## Version history (last 5 releases) ### 3.1.2 — 2026-04-07 Pull to refresh is here! You can now simply swipe down on your dashboard to instantly refresh your account balance, usage, and outage status — no need to close and reopen the app. This makes it easier to get the most up-to-date information when you need it most. ### 3.1.0 — 2025-05-27 We’ve made some exciting updates to give you more insight and control—right at your fingertips! New PrePay Widget PrePay Energy customers can now monitor key account info without even opening the app. Instantly see your: • Current balance • Estimated days of energy remaining • Average daily cost Visual & Informational Updates • The usage chart link on your dashboard has been refreshed for a clearer, more intuitive experience. • In the Outage section, you’ll now see more detailed visibility into outage repair numbers. We’ve also addressed a few bugs and made behind-the-scenes enhancements to improve app stability and responsiveness. ### 3.0.2 — 2025-03-19 Thank you for using the MyEPB app! In this update, we corrected an issue to correctly display energy usage data. ### 3.0.1 — 2025-02-03 Welcome to the all-new MyEPB app! With this update, we've significantly improved your ability to seamlessly manage and track your energy and fiber accounts. Highlights include: • NEW AND IMPROVED DASHBOARD: Check real-time service status, see energy and fiber billing, and manage accounts with convenient, easy-to-find shortcuts. • SERVICE INSIGHTS: Access detailed energy usage info and monitor real-time energy and fiber outage updates and restoration progress. • MORE PERSONALIZED ALERTS: Customize notifications to receive updates on usage, billing, storm readiness, and maintenance. ### 2.0.1 — 2023-03-29 Bug Fixes and Performance Improvements ## Apps similar to MyEPB | App | Rating | Price | Category | | --- | --- | --- | --- | | [GHIA KIDS](https://appshunter.io/ios/app/ghia-kids/id1434789680) | — | Free | Utilities | | [佐敦](https://appshunter.io/ios/app/id1448255140) | — | Free | Utilities | | [MISD Tip](https://appshunter.io/ios/app/misd-tip/id1440174120) | — | Free | Utilities | | [Omni Relprev](https://appshunter.io/ios/app/omni-relprev/id1434690340) | — | Free | Utilities | | [益电宝-数据改变未来](https://appshunter.io/ios/app/id1434796500) | — | Free | Utilities | | [HeatNext](https://appshunter.io/ios/app/heatnext/id1440372440) | — | Free | Utilities | ## More apps by Electric Power Board - [EPB Hosted UC](https://appshunter.io/ios/app/epb-hosted-uc/id968779212) - [EPB Fi TV](https://appshunter.io/ios/app/epb-fi-tv/id1451352689) - [EPB EV](https://appshunter.io/ios/app/epb-ev/id6758520458) All apps by Electric Power Board: https://appshunter.io/developer/947930191 ## Related topics [energy analyzer](https://appshunter.io/ios/topics/energy-analyzer) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-22.*