# myEquifax UK

> Free access to motor finance agreements, credit score, and credit report. (iPhone/iPad app by Equifax.)

- Source: https://appshunter.io/ios/app/myequifax-uk/id6755972401 (this page in markdown: same URL + `.md`)
- Developer: [Equifax](https://appshunter.io/developer/347634123)
- Category: Finance
- Price: Free
- Rating: 2.79/5 from 68 App Store ratings · 34 written reviews indexed
- Age rating: 4+
- Requires: iOS 13.0 · 45 MB
- Languages: English
- Released: 2026-03-05
- Data updated: 2026-09-08
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/myequifax-uk/id6755972401/reviews.md

## What is myEquifax UK?

Check your UK Credit Score and Motor Finance agreements, all-in-one free app.

Welcome to myEquifax UK, the app for UK consumers to manage their credit health and motor finance information. Access your Equifax Basic™ account to view your Equifax Credit Score, Statutory Credit Report, and historical car finance details directly from your phone.

Key Features of myEquifax UK:
● Car Finance Checker: A dedicated car finance checker to view details of your historical motor finance agreements.
● Monthly Equifax Credit Score: Your Equifax UK score out of 1000 updated every month upon login.
● Equifax Basic Subscription: Equifax Basic is free to use, with no credit card or trial required to get started.
● Safe to Check: Checking your own score is safe and will not harm your credit rating.
● Statutory Credit Report: Review the credit information lenders may use to assess you. Access your full, detailed report securely at equifax.co.uk via a direct link in the app.

Motor Finance Information
The myEquifax app provides a simple way to view your past motor finance agreements. Please note: Information shown in the app is for your records only and does not constitute confirmation that you are entitled to compensation.

If you believe you have a complaint regarding motor finance commission, the FCA confirms you can contact your lender(s) directly for free, without needing a Claims Management Company(CMC) or law firm to do this.

## Key features

- Motor finance agreement checker
- Free Equifax Basic account registration
- Monthly credit score updates
- Statutory credit report access
- Safe credit score checking

## Recent user reviews (10 of 34)

All indexed reviews: https://appshunter.io/ios/app/myequifax-uk/id6755972401/reviews.md

### 1/5 — Unusable app due to bugs

*2026-07-23, version 1.0.5*

This app is so buggy it’s totally unusable. Every time I try to login, it tells me that my password is incorrect and my account will be locked after 3 attempts. I go through the process of changing my password (which I did today, just to time it, and it took just under 25 minutes) - captcha to verify I’m a person, enter email to reset password, wait for the email to arrive (which it doesn’t always do), make sure I open it in Safari because the site doesn’t work in Chrome, captcha again, reset password (with some of the most stringent password rules around), a third captcha, and then it lets me in on the website. The financial data may or may not be up to date. Log out, try to login via the app…and it tells me the password I just set up is incorrect. I’ve tried writing it in manually, and I’ve tried copy-pasting it in so I know there are no errors. It will not accept the password until I reset it again.

I consider an app that requires you to take 25 minutes to reset your password each time you use it to be fundamentally unusable. I’ve given up and am now only using Experian and Clearscore (which uses Equifax data but is typically around 8 weeks behind). I would absolutely use the app - possibly even pay for it - if it worked. I cannot use this. And just looking at the ratings and reviews of this app vs the Experian one should tell you that I’m not the only one. I’m frankly amazed that a company this high-profile can’t create a working app and website.

### 1/5 — Useless

*2026-07-14, version 1.0.5*

Can’t even sign into the app

### 2/5 — Painful

*2026-07-07, version 1.0.5*

It’s a half native, half web-based experience which requires needless re-authentication. The UI is janky and randomly doesn’t load. It was a real headache to make an account and login. I had to waste time calling customer support only to be told to try logging in again which randomly worked. 
Other providers have set the UX bar rightly very high, and this app ( / website thing?) is woefully below it.

### 1/5 — Useless

*2026-06-04, version 1.0.4*

What’s the point of an app that just sends you to the website, part of which says your password is incorrect! Can’t use the app or the website so will have to resort to calling. Why would I possibly trust this organisation with my financial data if they can’t even get this right!

### 1/5 — App or service garbage

*2026-05-23, version 1.0.4*

Either the app is garbage or the service itself is. Literally every time I try to use the app it says the email address/password combination is wrong. I have been through the reset process of resetting and I use a password manager so that I don’t have to remember the password but it happens every time. 
Just rubbish.

### 1/5 — Just Awful

*2026-05-22, version 1.0.4*

Confusing and Awkward, deleted

### 1/5 — Poor quality app.

*2026-05-10, version 1.0.4*

Poor quality app. Difficulty registering, followed the set up to then be unable to log into app. No customer service as such to contact for assistance.

### 1/5 — Rubbish

*2026-05-10, version 1.0.4*

Does not update monthly hasn’t updated since March .  Waste of time

### 1/5 — Can’t login and reset password fails

*2026-04-22, version 1.0.4*

Multiple rounds of trying to log in when passwords works fine on the website and refuses in the app. Resetting just doesn’t work. Waste of time and very badly tested.

### 1/5 — Pointless App

*2026-04-21, version 1.0.4*

I cannot see the point of an app with so little functionality. I have to login every time I want to open it, including password, captcha and a numeric code sent via email. Having jumped through those hoops, to actually view my credit report it takes me to the website via a browser, and you guessed it, makes me go through the whole 3 stage rigmarole again. Heaven forbid you have a question the FAQs won’t answer because the help pages require a DIFFERENT password and visiting a whole other site.  I couldn’t log in to that, despite
multiple attempts, including trying to unsuccessfully change my password - which then of course lead to you getting locked out. I had to then make a phone call. A waste of everyone’s time, deleting the app and cancelled the subscription.

## Frequently asked questions about myEquifax UK

### What is myEquifax UK?

myEquifax UK is a free finance app that allows users to view their motor finance agreements, access their monthly Equifax Credit Score, and view their Statutory Credit Report. It's designed to provide a simple way to monitor your financial information.

### How do I sign up for Equifax Basic?

You can register for a free Equifax Basic subscription directly within the myEquifax UK app after downloading it. No credit card is required to sign up for this free service.

### Will checking my credit score harm my rating?

No, checking your credit score and report through Equifax Basic within the myEquifax UK app is safe and will not harm your credit rating. This is often referred to as a 'soft check'.

### How often is my credit score updated?

Your Equifax Credit Score is refreshed every month upon logging into the myEquifax UK app. This ensures you have up-to-date information on your credit standing.

### What information is included in the Statutory Credit Report?

The Statutory Credit Report provides a basic view of your credit history, which is the information lenders use when assessing credit applications. This report is accessible for free through the myEquifax UK app.

### Does myEquifax UK have ads?

The provided data does not indicate the presence of advertisements within the myEquifax UK app. It is described as a free service with no catch.

### What devices is myEquifax UK available on?

The app is available for devices with an age rating of 4+. Specific operating system requirements (e.g., iOS or Android versions) are not detailed in the provided information.

### How often is myEquifax UK updated?

The latest version of myEquifax UK is 1.0.4, and it was last updated on April 15, 2026. This suggests regular updates to maintain functionality and security.

## Version history (last 2 releases)

### 1.0.5 — 2026-06-11

General performance improvements and minor bug fixes for a smoother experience.

### 1.0.4 — 2026-04-15

General performance improvements and minor bug fixes for a smoother experience.

## More apps by Equifax

- [Lock & Alert](https://appshunter.io/ios/app/lock-and-alert/id1325259833)
- [myEquifax](https://appshunter.io/ios/app/myequifax/id6502468755)

All apps by Equifax: https://appshunter.io/developer/347634123

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-08.*
