# myEquifax — user reviews

> 360 indexed App Store user reviews of myEquifax by Equifax, rated 4.80/5 from 43,537 ratings.

- Source: https://appshunter.io/ios/app/myequifax/id6502468755/reviews
- App overview in markdown: https://appshunter.io/ios/app/myequifax/id6502468755.md
- Rating breakdown: 5★ 39,791 · 4★ 2,013 · 3★ 591 · 2★ 205 · 1★ 937

## What do users think of myEquifax?

Overall sentiment: negative

**Pros**

- 👍 Convenient credit monitoring
- 🚀 Easy to use app layout
- 🔒 Secure login experience

**Cons**

- 🐛 Login issues and inability to create an account
- 🔍 Difficulty finding credit freeze/unfreeze functionality
- 🚫 Limited app functionality compared to website

**Commonly reported bugs**

- Login button not working
- Greyed out login button

**Most requested features**

- Credit freeze/unfreeze functionality within the app
- Dispute filing capability

## Newest reviews (10 of 360)

### 2/5 — Not fair

*2026-08-18, version 1.11.0*

I can’t get stuff I’m credit report but anyone can ad stuff to my credit report

### 5/5 — False alarm somebody me I knew

*2026-08-12, version 1.10.1*

Great service

### 5/5 — Jesus is King

*2026-08-12, version 1.10.1*

Praise God

### 4/5 — Need more intuitiveness

*2026-08-11, version 1.10.1*

Need a more simpler interface.

### 5/5 — Focus

*2026-08-11, version 1.10.1*

The app has been very helpful to me in terms of my focus on my financial fitness and where I want to be in the near future. Simply helpful in the best possible way.

### 3/5 — Complicated

*2026-08-10, version 1.10.1*

It’s difficult to access the account and move around, especially trying to unfreeze or freeze an account

### 5/5 — Great App!

*2026-08-08, version 1.10.1*

This App is easy to navigate and useful friendly. 😊

### 5/5 — So good

*2026-08-07, version 1.10.1*

App so simple and easy to use. Great tool.

### 5/5 — Review

*2026-08-06, version 1.10.1*

Helped me in every aspect of repairing my credit and keeping it safe. Highly recommended if you’re trying to improve your credit scores.

### 1/5 — Useless App and Website

*2026-08-04, version 1.10.1*

I tried logging in through the app and website. Both are not working, so I called customer service. The issue resolved for maybe 10 minutes until both stopped working again.

## Most critical reviews (10 lowest-rated)

### 1/5 — Very Glitchy, Never got report

*2026-08-27, version 1.11.0*

I filed out everything and when it was time to request report, all of a sudden an error, it’s saying I can’t get one

### 1/5 — Locked out

*2026-08-25, version 1.11.0*

I’m locked out of my account and I can’t even speak to a real person. It’s all AI

### 1/5 — better credit monitoring fail

*2026-08-25, version 1.11.0*

Equifax is the weakest of the three that provide you a complementary credit monitoring at least Trans Union and Experian let you know when a hard pull happens. Equifax failed.

### 1/5 — Hdp

*2026-08-23, version 1.11.0*

Me le pelan a lo puto Maximo. Codigo NH y no lo resuelven. Está de le puta verga su sistema

### 1/5 — Far too difficult to manage security freeze

*2026-08-19, version 1.11.0*

Far too difficult to manage security freeze

### 1/5 — “Free credit report”

*2026-08-13, version 1.10.1*

Can never access my report

### 1/5 — Credit freeze

*2026-08-12, version 1.10.1*

Why I can’t do credit freeze on the app and it ask me
To go to my.equifax.com?

### 1/5 — No information that I can find anyway

*2026-08-11, version 1.10.1*

I get notifications that new account has been added but nowhere can I find what that new account is?

### 1/5 — Uses Vantage not FICO score

*2026-08-09, version 1.10.1*

Absolute joke this uses Vantage 3.0 and not FICO 8. You’re forced to enroll in myFICO if you want to see your Equifax FICO score. 

Meanwhile Experian app happily shows my Experian FICO.

### 1/5 — You can’t freeze using the app

*2026-08-06, version 1.10.1*

Experian allows it but equifax doesn’t.

## Most praised reviews (10 highest-rated)

### 5/5 — Ease of use

*2026-08-25, version 1.11.0*

I could not believe that was so smooth and easy to use the app and get what I needed to do

### 5/5 — Review

*2026-08-25, version 1.11.0*

Review

### 5/5 — Best credit agency

*2026-08-23, version 1.11.0*

Great

### 5/5 — Clean user experience

*2026-08-23, version 1.11.0*

Nice clean app, not bogged down with adds and promotions like the others credit agencies apps. And the info I want, primarily to freeze credit, is quickly available on the Main screen as I open the app.

### 5/5 — 👍🏻👍🏻

*2026-08-20, version 1.11.0*

Keeps me up-to-date

### 5/5 — Excelente servicio

*2026-08-18, version 1.11.0*

Excelente servicio

### 5/5 — MyEquifax

*2026-08-18, version 1.11.0*

I’ve had a positive experience using myEquifax. The platform makes it convenient to monitor my credit information, review changes to my credit report, and better understand the factors affecting my credit. I especially appreciate having access to important credit information in one place and being able to keep track of my progress over time. The app is straightforward to navigate and has been a helpful tool for staying informed and taking a more active role in managing my credit. I would recommend myEquifax to anyone who wants an easy way to stay on top of their credit.

### 5/5 — Impressed

*2026-08-16, version 1.11.0*

Ease of use is wonderful.

### 5/5 — MJG

*2026-08-16, version 1.11.0*

Thank you for keeping me updated on my credit; thank you, and God bless you.

### 5/5 — 1

*2026-08-13, version 1.10.1*

1

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*
