# MYER one

> Loyalty program app for tracking rewards, purchases, and member offers. (iPhone/iPad app by Myer.)

- Source: https://appshunter.io/ios/app/myer-one/id568766800 (this page in markdown: same URL + `.md`)
- Developer: [Myer](https://appshunter.io/developer/377340782)
- Category: Lifestyle, Utilities
- Price: Free
- Rating: 2.70/5 from 3,314 App Store ratings · 188 written reviews indexed
- Age rating: 4+
- Requires: iOS 16.4 · 52 MB
- Languages: American English
- Released: 2012-10-18
- Data updated: 2026-08-28
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/myer-one/id568766800/reviews.md

## What is MYER one?

Make every shop more rewarding with the MYER one App. With your membership always on   
hand, unlock Rewards, access exclusive offers and enjoy a more seamless way to shop,   
wherever you are.
  
Your membership at your fingertips  
Access your MYER one membership card, Member Rewards, Benefits, exclusive offers and   
member pricing, all in one place.  

Shop with ease  
Browse your favourite brands and discover tailored recommendations and exclusive offers,  
curated just for you.  

Earn beyond Myer  
Link your payment card to start earning Points with participating partners.  

Choose how you’re rewarded  
Set your Reward preference or bank your Points to save for something bigger.  

Earn more, together  
Invite family and friends to pool Points and reach Rewards faster with Member Pooling.  

Stay on top of your orders  
Track your online purchases every step of the way.  

Track your progress  
Monitor your Points, purchases, and tier status, and see how close you are to unlocking more.  

Not a MYER one member? You can join the MYER one program within the MYER one App. It’s free   
and only takes a few minutes to sign-up.  

Just want to shop Myer without signing up? No problem, visit Myer.com.au.  

This App is not optimised for Tablets/iPad.

Data charges may apply. For full MYER one terms and conditions:   
https://www.myer.com.au/content/myer-one-terms-conditions  

You are solely responsible for paying all expenses you may incur when you access or use the   
App, your internet or data service provider charges and any excess charges to that provider if   
you have a limit on the amount of data you can download together with all costs of the   
equipment and software you need to connect to and use the streaming service and any other   
services included in the App.

## Key features

- Reward card redemption
- Shopping credit tracking
- Detailed purchase history
- Exclusive member offers
- Membership profile management
- App-exclusive reward cards

## What do users think of MYER one?

Overall sentiment: negative

**Pros**

- 📱 Easy access to digital membership card
- 💳 Convenient rewards tracking and points monitoring
- 📜 Digital receipt storage for easy returns
- 🎁 Quick reward updates and notifications
- 👍 Good in-store customer service experiences
- 📊 Clear spending history and purchase tracking

**Cons**

- 🐛 Frequent login failures and session timeouts
- 🔐 Constant re-authentication requirements
- 📧 Email verification issues persist
- 🔤 Oversized font making interface cluttered
- ❌ Cannot shop directly in app - redirects to browser
- 🔗 No integration between app and website logins
- 📍 Address and contact details not syncing across platforms
- ⚠️ Generic error messages without helpful guidance
- 📶 Poor connectivity in shopping centers
- 🐢 Slow app performance and frequent crashes
- 🎯 Non-personalized offers and recommendations
- 💸 Poor rewards-to-spending ratio
- 🗑️ Expired vouchers remain visible in app
- 🔄 Requires frequent password resets after updates
- 📱 No Apple Wallet integration despite requests
- 🚫 No Face ID or biometric login support
- 🎨 Outdated user interface design
- 📋 Clunky barcode display and scanning issues

**Commonly reported bugs**

- Login credentials not working between app and website
- Email verification failing with false 'no internet' errors
- Address changes not syncing to online orders
- App crashes during account creation and password entry
- Session logout occurring after inactivity
- Password reset emails not being sent
- Verification codes not arriving via SMS or email
- Account lockouts after multiple login attempts
- Product images not loading properly in catalog
- Barcode display cutting off at bottom of screen
- App freezing and becoming unresponsive
- Generic 'something went wrong' errors without resolution
- Rewards points disappearing after account reactivation
- Purchase history not updating or showing incomplete data
- Vouchers not working at checkout despite showing in app
- App crashing when redirecting to website for shopping
- Birthday date picker requiring excessive scrolling
- White text on white input fields making text invisible
- Keyboard not appearing for text input on iPad
- App orientation issues on iPad mini

**Most requested features**

- Apple Wallet integration for membership card
- Face ID and biometric login authentication
- In-app shopping capability without browser redirect
- Unified login across app and website
- Automatic address/contact sync between platforms
- Personalized offers based on purchase history
- Password manager autofill support
- Digital gift card storage in app
- Order tracking with parcel delivery links
- Improved rewards display and redemption process
- Auto-removal of expired vouchers
- Better connectivity optimization for stores
- Cleaner, more modern UI design
- Single sign-on across all Myer platforms
- Account data deletion option
- Improved email verification system
- Better error messages with troubleshooting steps
- Customizable notification preferences
- Brand-specific rewards tracking for partner stores

## Recent user reviews (10 of 188)

All indexed reviews: https://appshunter.io/ios/app/myer-one/id568766800/reviews.md

### 1/5 — Consistently poor

*2026-08-17, version 7.4.5*

This app is so frustrating. There’s no way to filter items that are out of stock. I need to buy a dress for an occasion and have just spent 20 minutes looking through this app. EVERY dress was out of stock in ALL sizes both in store and online, but there is no way to know this unless you click on the item. It’s time consuming and makes me ragey.

### 1/5 — Charged me 3 times for postage

*2026-08-13, version 7.4.5*

This app charged me three times for postage. Called Myer and they said it Australia post problem. Called Australia post and they said it is Myer. It was the app that processed it three times and did not give me anything g to refund. Customer service pretty useless. Buy through the direct sites for clothing.

### 2/5 — Slow…

*2026-08-05, version 7.4.5*

The update is unbearably slow. It’s set up well and is user friendly but it just takes forever. Feels like dial up speed. 😬

### 1/5 — App stuffed up my address order

*2026-08-05, version 7.4.5*

The app doesn’t support having a different delivery address and billing address. So now I have to get my stuff sent from Tas to NSW.

### 1/5 — Unfriendly UX

*2026-07-31, version 7.4.5*

Just fix the UX, common, its easy! I should not be able accidentally swipe right and loose my entire search process just like that!

### 3/5 — Edit Profile

*2026-07-25, version 7.4.5*

The App is good except for one detail, I have moved house and updated the address, but cannot delete my old address which you actually use as the preferred address. Quite frustrating as I have to select the right one each time!

### 1/5 — Can’t log in

*2026-07-18, version 7.4.4*

Every time I open the log in page, it routes to the Myer home page but there’s no option to click log in or the account icon. Completely unusable.

### 1/5 — Never loads

*2026-07-11, version 7.4.4*

Since updating the app and the combining shopping in app it has never opened or loaded for me. Terrible.

### 2/5 — Very buggy

*2026-07-11, version 7.4.4*

The app is slow and fails a lot so a frustrating experience.

### 4/5 — Technically Ok

*2026-07-10, version 7.4.4*

The app is pretty helpful but PLEASE add an option for adding the membership barcode and number to Apple Wallet.

## Frequently asked questions about MYER one

### What does the MYER one app do?

The MYER one app is designed to enhance your shopping experience by making it easier to manage your loyalty membership. You can track your progress towards rewards, view your transaction history, redeem reward cards, and access exclusive member offers and events.

### How do I redeem rewards with the app?

The app allows you to easily redeem your quarterly Reward Cards. You can also view a live balance on your existing cards and get your Reward Cards quicker as an app user. Scanning your membership card is also made simpler.

### Is the MYER one app free to use?

Yes, the MYER one app is free to download and use. If you are not already a MYER one member, you can join the program within the app for free, which only takes a few minutes to sign up.

### What kind of offers can I expect?

As a MYER one member using the app, you get exclusive access to member-only offers and events. This provides you with special deals and opportunities not available to non-members.

### Can I see my past purchases?

Yes, the app provides a detailed transaction history of all the purchases you have made using your MYER one membership. This allows you to easily review your spending and track your shopping habits.

## Version history (last 5 releases)

### 7.4.5 — 2026-07-23

We're always looking for ways to make your MYER one app experience better! 
This update focuses on making search smarter, with helpful recommendations as you type so that you can discover what you need faster. 
As always, it also includes some bug fixes and some behind the scenes performance enhancements for a smoother experience.

### 7.4.4 — 2026-06-29

We're always looking for ways to make your MYER one app experience better! 
This update focuses on making search smarter, with helpful recommendations as you type so that you can discover what you need faster. 
As always, it also includes some bug fixes and some behind the scenes performance enhancements for a smoother experience.

### 7.4.3 — 2026-06-04

We're always working to make your MYER one app experience even better! Here’s what’s new in this update:
-Enhanced Product Scanner: We've fine-tuned the scanner so checking prices and product details in-store is smoother and more reliable.
-Improved Notifications: Tapping a push notification will now take you directly to the relevant offer or content—no extra taps required.
-Seamless Login: We’ve made secure improvements to keep you logged in longer, so you can access your barcode and rewards faster, even after updating.
-App Enhancements: We’ve also squashed a few bugs and made some general enhancements for a more enjoyable shopping experience.

### 7.4.2 — 2026-05-29

Bug Fixes

### 7.4.1 — 2026-05-12

We’ve added a Product Scanner so you can quickly check prices in store with confidence, plus a new Brand Directory to browse and discover all your favourite brands.
You can now also get help more easily with quicker access to chat with our Myer Concierge.
As always, this update includes bug fixes and performance improvements for a smoother experience.

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## More apps by Myer

- [MYER: The Story of Santa’s Star](https://appshunter.io/ios/app/myer-the-story-of-santas-star/id1169803658)
- [Myer Credit Card](https://appshunter.io/ios/app/myer-credit-card/id1245564380)
- [Myer Connect App](https://appshunter.io/ios/app/myer-connect-app/id1480318751)
- [M-Metrics](https://appshunter.io/ios/app/m-metrics/id1591529310)

All apps by Myer: https://appshunter.io/developer/377340782

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*