# myESP > Mobile application for field engineers to manage service requests and site deliverables. (iPhone/iPad app by Endeavor Managed Services.) - Source: https://appshunter.io/ios/app/myesp/id1023383884 (this page in markdown: same URL + `.md`) - Developer: [Endeavor Managed Services](https://appshunter.io/developer/1772912956) - Category: Business, Productivity - Price: Free - Rating: 1.00/5 from 8 App Store ratings · 15 written reviews indexed - Age rating: 4+ - Requires: iOS 11.0 · 45 MB - Released: 2015-08-13 - Data updated: 2026-06-11 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/myesp/id1023383884/reviews.md ## What is myESP? myESP is the mobile application of ESP, which is used by Genesis’ network of trained and certified field engineers across North America. This mobile application, through its array of features, supports Genesis’ field engineers to deploy thousands of installations and repairs each day, including wiring and installation of customer premise equipment for commercial and residential voice, data, video, security, and automation solutions as well as point-of-sale (POS) equipment, digital signage, and commonly used network devices. By leveraging process automation, and intelligently connecting with ESP, this mobile application facilitates improvement in the field engineer experience, and enhancement of overall solution delivery. With this application, Genesis field engineers will be able to access their service requests on their mobile devices, integrate schedules into their calendar, and submit site deliverables, apart from requesting a call-back from Genesis’ Technical Access Center. ## Key features - Access service requests - Integrate schedules into calendar - Submit site deliverables - Request technical support callbacks - Process automation - Intelligent connectivity with ESP ## Recent user reviews (10 of 15) All indexed reviews: https://appshunter.io/ios/app/myesp/id1023383884/reviews.md ### 1/5 — Can’t even login *2024-12-20, version 2.76* Bad bad. Considering this app is for a tech company, they have failed their FE and clients with this hot mess. ### 1/5 — Trouble with makeing a account *2022-09-15, version 2.70* I’m a temp service man from FieldNation I had issues with makeing a account with this buisness for a work order threw FieldNation so I am gonna have to remove the work order ### 1/5 — Would rather eat sand *2022-07-26, version 2.70* Just a terrible app. Probably the worst user experience I’ve ever had with any piece of software. ### 1/5 — Absolutely Trash *2021-01-07, version 2.70* Many people rely on this app to get paid. It works sometimes. We depend on this app to get paid. The app is not dependable. It is putrid, disgusting garbage. Too bad that the lowest rating is 1 star ### 1/5 — Just don’t. *2020-12-30, version 2.70* If you’ve been requested to download this app for your job scope, just decline what ever job you accepted and go find another company to do buisness with. Trust me. Not worth the headache. ### 1/5 — Poorly made app. *2020-12-14, version 2.70* Too many long standing issues with the app. Also Password reset requirements; to be changed many times a year. That is completely unnecessary. The app is so basic with very little tools, details or resources available. ### 1/5 — Will NEVER work with company requiring this app again! *2020-12-13, version 2.70* Only causes delays in you getting paid as milestones are erroneously placed for different service requests or work orders. And no one who calls you back will ever give you a close out code you need until every (not all even relevant) milestones are marked as complete. You must wait weeks for someone to realize they misrepresented which milestones were for the correct SR or WO and provide the closeout code you need to ever get paid. ### 1/5 — Milestone *2019-07-07, version 2.35* The milestone addition to the app was a very poor addition. Who ever designed this has no idea what it’s like being in the field trying to work and having to use the milestone to work a ticket. Bad addition to app. ### 3/5 — President *2018-10-19, version 2.32* I have been contracting with them off and on for 2 or 3 years and never had that pay problem but once on a go back for someone else that I could have gof taken care of if I had wanted to. They pay fast and it does take usually more time on chat or phone than what it should, and is aggrivateing sometimes, but overall why gripe about the time? They pay you for all your time even paperwork time. If your older and patient its easy work most of the time. ### 1/5 — Login issues *2018-05-08, version 1.5* When it works it works well. However, the past few months the Login has been problematic, and I’ve had to change my password 5 or 6 times. This is due to the “to many attempts” error. I use cut and paste to make sure the password is correct, but to no avail. Update - After reporting this and having the problem continue I’m wondering if OnePath IT is even working on the problem. It now gives 8-9 ‘lockout’ emails for one failed attempt. And yes the failed attempt was bogus because I use copy and paste to enter the password to make sure it gets entered correctly each time. Very frustrating. The whole AP is a good idea but has been poorly tested and deployed. Update - the AP continues to be problematic with recurring log in issues. It’s almost as if my account is being blocked. This will be my last review as posting Feedback and emails to FE engagement, talking on the phone about the issues results and in no change and no work. I’ve had several years working as an FE with OnePath with all ‘completed’ assignments. 7 May 2018 - the problem documented above has not been fixed. The feed back option in the AP does not seem to get much attention. ## Frequently asked questions about myESP ### What is myESP used for? myESP is a mobile application designed for Genesis' field engineers. It helps them manage their service requests, integrate schedules, submit site deliverables, and request callbacks from the Technical Access Center. ### Is myESP available on Android devices? Based on the provided information, myESP is supported on iPhone, iPad, and iPod devices. Compatibility with Android is not specified. ### What is the age rating for myESP? myESP has an age rating of 4+, making it suitable for a wide range of users. ### How often is myESP updated? The latest version of myESP is 2.76, and it was last updated on May 30, 2024. This indicates regular updates to the application. ### What kind of solutions does myESP support? myESP supports the deployment and repair of various solutions including commercial and residential voice, data, video, security, and automation solutions. It also handles point-of-sale (POS) equipment, digital signage, and network devices. ### Does myESP have ads? No, myESP does not contain advertisements. The application is free to use without any ad interruptions. ### What is the user rating for myESP? myESP currently has a rating of 1.0 stars based on 8 ratings. This indicates a low user satisfaction score. ### Who developed myESP? myESP was developed by Endeavor Managed Services. ## Version history (last 5 releases) ### 2.76 — 2024-05-30 Branding Updates ### 2.75 — 2024-03-12 Updated the application version. ### 2.72 — 2024-02-20 Feature Upgrades ### 2.70 — 2020-11-15 Genesis transition updates; Maintenance and various bug fixes particularly for iOS 14 compatibility ### 2.65 — 2020-03-31 Scheduling process updates ## Apps similar to myESP | App | Rating | Price | Category | | --- | --- | --- | --- | | [Serviceo Pro](https://appshunter.io/ios/app/serviceo-pro/id1443955743) | 3.0 (2) | Free | Business | | [Field Squared](https://appshunter.io/ios/app/field-squared/id836731907) | 2.1 (26) | Free | Business | | [tekntool](https://appshunter.io/ios/app/tekntool/id1541342019) | 2.0 (9) | Free | Business | | [Site Services Now App](https://appshunter.io/ios/app/site-services-now-app/id942128897) | 4.8 (156) | Free | Business | | [Field Engineer](https://appshunter.io/ios/app/field-engineer/id1147116800) | 2.3 (46) | Free | Business | | [Barrister Technician](https://appshunter.io/ios/app/barrister-technician/id1613733918) | 2.1 (26) | Free | Business | ## Related topics [emp self service](https://appshunter.io/ios/topics/emp-self-service) · [mycentsys pro](https://appshunter.io/ios/topics/mycentsys-pro) · [ams device configurator](https://appshunter.io/ios/topics/ams-device-configurator) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-11.*