# MyEssency — On Demand Tank Water Heaters

> Remote control and monitoring for Essency on-demand tank water heaters. (iPhone/iPad app by FRANCE REDUCTEURS SA.)

- Source: https://appshunter.io/ios/app/myessency/id1550272239 (this page in markdown: same URL + `.md`)
- Developer: [FRANCE REDUCTEURS SA](https://appshunter.io/developer/1550272241)
- Category: Lifestyle
- Price: Free
- Rating: 4.70/5 from 98 App Store ratings · 7 written reviews indexed
- Age rating: 4+
- Requires: iOS 13.0 · 45 MB
- Languages: American English
- Released: 2021-07-28
- Data updated: 2026-08-21
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/myessency/id1550272239/reviews.md

## What is MyEssency?

Stay in control of your Essency water heater where ever you are ! The MyEssency App offers you a variety of functionalities such as: 
• Status monitoring: active heating mode, temperature settings 
• Get information on available quantity of hot water 
• Change active Heating Mode 
• Activate a Temporary Function (Boost/Vacation/ Water saver) 
• Get consumption statistics (coming soon)
• Alarm information 
• Access to online help and many more features

## Key features

- Status monitoring
- Hot water quantity check
- Heating mode adjustment
- Temporary function activation
- Alarm information
- Online help access

## Recent user reviews (7 of 7)

All indexed reviews: https://appshunter.io/ios/app/myessency/id1550272239/reviews.md

### 4/5 — On & Off

*2025-12-22*

Keeps going inactive several times a day with consistent WiFi.

**Developer response:** Thank you for your valuable feedback. We are continuously looking for ways to update and improve our app and the user experience. If you would like more information, please contact our support at: 888-229-6285

### 5/5 — Works as intended for me at least

*2025-08-29*

I don’t understand these other reviews. The water heater and app work as expected and the app provides additional convenience & functionality. I am about to catch a flight home and I just took my water heater off of vacation mode while at the airport. I also turned vacation mode on on my way out of town. Again, I don’t understand these other negative reviews claiming to be tech savvy yet unable
to understand the default 5
Minutes is for
Cutting off hot water
Use for 5 minutes in the event you have someone over using the water and you wanted to cut off the hot water on demand and you HAVE TO PUSH A BOTTOM TO ACTIVATE THAT FEATURE..  so.. maybe read the provided literature if needed. I personally have been loving having fresh hot
Water that has not been sitting in a tank collecting scale and who knows what else as well as being able to remotely put my water heater in and out of
Vacation mode to conserve energy. Time will tell as to longevity but I have not once ran out of hot water.

### 1/5 — FORCED TO TAKE COLD SHOWERS

*2025-02-22*

My father in law was conned into buying one of these things cause the plumber told him that “he would never run out of water” 
Any time my family is visiting him the water runs out if you even think about taking a shower. So being somewhat savvy with computers I tried to check out the touch screen. Might as well be looking at hieroglyphs. So I went on YouTube to find out how it works. NOT one demonstration video about this thing. Then the website… NOTHING. Everything I read was self idolizing. Smart, modern, intelligent, built overseas, the future, beautiful… blah blah blah. Tell me how to make the tankless water heater provide ENDLESS hot water. 
Finally I read the manual online. This thing limits the OWNER and starts lowering the temperature automatically after some time. And only AFTER the water is turned off for 5 minutes can one once more enjoy hot water. 
On the app the lowest time one can set is 1 min.
On the water heater you can turn the feature OFF… but beware you loose WiFi signal it will go back to the 5 minute default. 
Excuse me. The default should be infinite hot water. UNLESS the user wanted to save electricity. What is the point of a Tankless Water Heater if it behaves just like a Tanked water heater? 

Save yourself money. Return this thing, get a refund and go to Your Hardware store and buy yourself a 200 gallon water heater. It will cost you 1/10th of the cost of this fancy piece of plastic.

### 1/5 — Doesn’t even connect

*2024-11-29*

IF you get it to connect, it will tell you it can’t connect to WiFi.

### 5/5 — Awesome app

*2024-09-19*

The app helps me get my teenager out of the shower I can turn on the cold shower mode and have them out in a minute! No more wasting hot water! No more hour long showers

### 1/5 — Truly horrible

*2024-03-27*

The app does practically nothing for you - no data usage information, no easy ability to optimize settings, and clunky as heck. The company should be embarrassed.

### 1/5 — No notifications

*2023-11-07*

I haven’t had any notifications of alarm codes or updates available since I started using this app April 2023. I have to manually check the app every week. The only notification I have had was update completed after I manually had to check for that update yesterday. Please fix this and thank you!

## Frequently asked questions about MyEssency

### What can I do with MyEssency?

MyEssency allows you to monitor your Essency water heater's status, check hot water quantity, change heating modes, and activate temporary functions like Boost or Vacation. You can also view alarm information and access online help.

### Is MyEssency free to use?

Yes, MyEssency is available for free download and use. It does not have any in-app purchases or advertisements.

### What devices is MyEssency compatible with?

MyEssency is designed for iPhone and iPod devices. It is rated for users aged 4 and up.

### How often is MyEssency updated?

The latest version of MyEssency is 1.5.0, last updated on March 12, 2026. Updates typically bring new features and improvements.

### What is the user rating for MyEssency?

MyEssency has a high user rating of 4.7 stars based on 98 ratings, indicating positive user sentiment.

### Can I see my water consumption with MyEssency?

Consumption statistics are planned to be available in a future update of MyEssency. Currently, you can monitor active heating mode, temperature settings, and hot water quantity.

### What kind of temporary functions does MyEssency offer?

MyEssency allows you to activate temporary functions such as Boost, Vacation mode, or Water saver mode to manage your water heater's operation efficiently.

### Where can I get help if I have issues with MyEssency?

MyEssency provides access to online help resources directly within the app. This is designed to assist users with any questions or troubleshooting needs.

## Version history (last 5 releases)

### 1.5.0 — 2026-03-12

Warranty registration form update.

### 1.4.2 — 2026-02-04

- Bug fix for warranty registration

### 1.4.1 — 2026-01-13

- New SignUp and change password flow
- Prevent duplicate warranty registrations

### 1.3.0 — 2025-11-26

Feedback facilitation

### 1.2.1 — 2025-04-24

Warranty registration bugfix

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## More apps by FRANCE REDUCTEURS SA

- [Essency Pro](https://appshunter.io/ios/app/essency-pro/id6447844312)

All apps by FRANCE REDUCTEURS SA: https://appshunter.io/developer/1550272241

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-21.*