# MyFerrari - for owners only — user reviews

> 218 indexed App Store user reviews of MyFerrari by Ferrari, rated 3.70/5 from 187 ratings.

- Source: https://appshunter.io/ios/app/myferrari-for-owners-only/id1452271470/reviews
- App overview in markdown: https://appshunter.io/ios/app/myferrari-for-owners-only/id1452271470.md
- Rating breakdown: 5★ 115 · 4★ 12 · 3★ 3 · 2★ 9 · 1★ 48

## What do users think of MyFerrari?

Overall sentiment: negative

**Pros**

- 👍 Useful for managing vehicles
- 🚀 Provides real-time vehicle data
- 💡 Allows monitoring of battery health
- 🎉 Great for Ferrari enthusiasts

**Cons**

- 🐛 Frequent crashes and bugs
- 🤔 Lacks basic features like GPS, lock/unlock
- 🤯 Poor user experience and design
- 🤷‍♀️ Unreliable connectivity and login issues

**Commonly reported bugs**

- Photos and documents disappearing from app
- Incorrect vehicle information and status updates
- Verification codes not being received
- App freezing and becoming unresponsive

**Most requested features**

- Add GPS tracking and remote control features
- Improve app stability and performance
- Provide more detailed vehicle diagnostics
- Allow customization of app settings and preferences

## Newest reviews (16 of 218)

### 3/5 — Feature Suggestion

*2026-07-26*

Need to fix the issue that user couldn't close the alerts such as maintenance/warranty expired by themselves. Besides, some sold cars alerts will still stay there and can't close them.

### 3/5 — 主要问题是响应慢

*2026-03-15*

你是法拉利啊，app和网页怎么能这么卡，加载时闪烁的车标还是很好看的，还有网页上车辆信息各项选配都很清楚，但是没有选配价格显示，要是这些内容能在app里查看就更好了

### 3/5 — Eh

*2026-02-23*

App is decent but I have 18 Ferraris and when I try to start one it’s starts another one of them and my neighborhood “Beverly hills” keeps complaining about the cars starting up randomly. My Bugatti or Lamborghinis don’t do this it’s really a struggle to have this many cars I just hope Ferrari can fix this for me. Thanks

### 2/5 — Impossible de charger les données

*2025-11-28*

Depuis la dernière mise à jour 
L’appli ne fonctionne plus 
Plus d accès aux données ni au statistics

### 5/5 — Excellent Resource

*2025-10-27*

Useful for managing all my vehicles especially newer “connected “ models and build status for upcoming orders.  Actually shows useful real time specs on status and condition of vehicles

### 5/5 — Love the app

*2025-10-16, version 4.3.2*

Love watching my 296 GTS. Love reading the news about Ferrari.

### 5/5 — Excellent App

*2025-10-03*

On my 3rd Ferrari. The latest now has real time info (battery health etc). Very cool.

### 5/5 — App

*2025-09-27*

Top

### 5/5 — New Ferrari 296 GTB Owner

*2025-09-12*

Love my new Ferrari and the Ferrari app…..the app shows me pertinent information about my beautiful Italian dream machine as well as upcoming Ferrari events and new products!!!  Thank you Ferrari for making my dreams come true!!!

### 5/5 — Great new features

*2025-09-02, version 4.2.4*

I am loving it

### 5/5 — Informazioni su Ferrari in garage

*2025-08-15, version 4.2.4*

Molto puntuale e aggiornata la situazione circa la ricarica della batteria e lo stato dell’auto in garage. Very good!

### 5/5 — 296 GTS

*2025-08-15*

Ferrari Maranello

### 5/5 — Great App

*2025-07-21, version 4.2.4*

I really like this app because I can follow the basic data on my 296….

### 5/5 — Esperienza Evolutiva

*2025-07-20, version 4.2.4*

Molto facile e dettagliata

### 5/5 — SF90 Spider

*2025-07-19, version 4.2.4*

App works great and keeps me abreast of how the car is performing.

### 5/5 — First Ferrari with MyFerrai

*2025-07-10, version 4.2.3*

Great way to remote monitor almost all of the functions of the car.

## Most critical reviews (10 lowest-rated)

### 1/5 — My cars production pictures disappeared 🤌

*2026-02-23*

The app is ok, renews warranty uploaded docs, still shows as not done even after a few months. Yesterday I checked app after updated version and my cars production photos disappeared… that’s not cool because I loved those photos. Please fix, I see many threads on ferrarichat and Reddit with other customers who say the same and are unhappy

### 1/5 — Terrible

*2026-01-26*

The app is really poorly designed and does not really do anything. Worse than that every update seems to lead to really basic problems such as not showing service and next inspection date details correctly. 

Honestly speaking Ferrari are so far behind so many others when it comes to software design and quality. It’s really disappointing and appears like they have no quality control over their software. 

Disappointing for such a brand and not reflective of it…

**Developer response:** Dear Ferrarista,
We sincerely regret to hear about your experience with the MyFerrari app. We would like to learn more about the issues you've encountered and ensure they are addressed promptly. Please contact our Customer Care team customerservice@owners.ferrari.com to support you further.

Warm regards, 

The MyFerrari Support Team

### 1/5 — Disappointed with app

*2026-01-11*

From all the luxury brands I am disappointed with what the app shows on the web and actually does 296gts.  I would think using app for gps coordination or simple lock and unlock would be available.  However these simple features are nonexistent.
 
It’s safer faster easier for those that drive cars to enjoy would have those basic features?

### 1/5 — Rubbish

*2025-12-17*

Like everything associated with Ferrari tech, nothing works properly. 
Don’t know how the company degenerated into such a second rate car maker.
Too concerned about where the share price is going and not focused on there clients.
I can help them with the share price issue. It’s going down !!!

### 1/5 — Not operational

*2025-06-06*

Thus far this App does not work on my 296GTB. I have been working with Ferrari NA, Ferrari Italy and local Ferrari dealers to get the App operational.  This has been going on since November, 2024. Car is currently at dealer service center, where it has been for 2 weeks now. App still not working with this car. Cannot access any real time data.

**Developer response:** We are sorry to hear that you are experiencing difficulties with the MyFerrari App. Your feedback is crucial to us and helps us to continuously improve the Ferrari digital experience.
Please contact us at customerservice@owners.ferrari.com to provide us with more details: we will be happy to assist you.
Thank you for your patience.

### 1/5 — Rubbish

*2025-05-18*

The app is just rubbish! When you compare it my Porsche app where I can track the car. Check it’s locked. Check tyre pressure. Oil level and set speed limits and so many more features! As with most things Ferrari the Ferrari app Is a let down to say the least… all it does is basically say you have a Ferrari and that’s it.
My car is not much better either with my brand new F8 Tributo suffering corrosion and still not fixed after several attempts it just keeps coming back. Ferrari - wake up your cars are sub standard and your app is even worse!

### 1/5 — Doesn’t work since the update.

*2025-02-12, version 4.0.7*

Used to work fine, but not worked since the significant update nearly a year ago…. I’ve done everything asked of me, delete app and reinstall, verify email address on Ferrari website etc. The verification code just never arrives! Hopefully one day this will sorted, and I’ll be able to enjoy the updates!!

### 1/5 — 非常差

*2025-02-08*

因为我没有法拉利😇

### 1/5 — Absolute joke

*2025-02-04, version 4.0.7*

I own multiple Ferraris and this is a nightmare to add your car to.

### 1/5 — wait

*2025-02-04*

先来一星，哪天有了回来五星

## Most praised reviews (10 highest-rated)

### 5/5 — 送我一台

*2026-05-26*

送给我

### 5/5 — 拉法车主

*2026-04-06*

法拉利而已

### 5/5 — Very useful

*2026-02-04*

I’ve found the app to the be very useful both in terms of keeping an eye on the car’s vitals (especially the hybrid battery on my 296) and also from a fun aspect of seeing photos of the car in production.
I’ve not yet tried the Stories functionality but just browsing through it, it looks fun.

### 5/5 — Great app for Ferrari clients

*2026-01-22*

You can view your whole collection in one place, monitor the health of the battery on newer cars like the 296, and much more. Overall great experience.

### 5/5 — MyFerrari App just got even better

*2025-12-24*

We all do it. We wait for the perfect car to show up…and then the day finally arrives that we get to take it home. Dream come true? Absolutely. But what about the service after the sale? Much of that….begins right here in the app and Ferrari has done an excellent job allowing photos of your car when it was built and you can even place your own photos of the car as you use it (just to show your friends). It has all the information you would expect and even more. It’s easy to use and even easier to fall in love with. Thanks Ferrari!

### 5/5 — Owner

*2025-12-19, version 4.3.6*

Love this app

### 5/5 — Ottima app

*2025-12-15, version 4.3.6*

Funziona bene

### 5/5 — Great experience!

*2025-12-07, version 4.3.5*

Love the app, especially the car production updates.

### 5/5 — Best app ever

*2025-12-02, version 4.3.5*

I love using this app I feel privileged and connected to the brand

### 5/5 — Attorney

*2025-11-21, version 4.3.5*

I love the my Ferrari connect Ap!  Lots of great features to it!

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*
