# myFinance Portal — user reviews

> 46 indexed App Store user reviews of myFinance Portal by Toyota Finance Australia Limited, rated 3.00/5 from 1 ratings.

- Source: https://appshunter.io/ios/app/myfinance-portal/id1212135813/reviews
- App overview in markdown: https://appshunter.io/ios/app/myfinance-portal/id1212135813.md
- Rating breakdown: 5★ 0 · 4★ 0 · 3★ 1 · 2★ 0 · 1★ 0

## Newest reviews (20 of 46)

### 1/5 — Useless

*2024-03-15, version 1.3.2*

App not really an app! Please, get an IT to fix this!

### 1/5 — Terrible

*2023-07-05, version 1.3*

Don’t even bother with it. How can a company the size of Toyota have such an unprofessional amateur app that I can’t even log into. Disgraceful.

### 1/5 — Fokken KAK

*2022-08-07, version 1.2*

KAK app

### 1/5 — Not user friendly

*2022-06-19, version 1.2*

To log into the app it takes me to the website and then you can’t login cause it keeps saying incorrect details. Not very easy to use and why have an app if it just takes you to the webpage anyway?

### 1/5 — Doesn’t work anymore

*2022-06-04, version 1.2*

The app used to be alright… when it actually worked. I’ve not been able to check my loan balance in months. Please get this sorted out Toyota..

### 1/5 — Why go to website while having an app

*2022-05-23, version 1.2*

Why go to website while having an app

### 1/5 — Very poor App

*2022-05-16, version 1.2*

This app never works
Comes up with errors all the time
You can’t even log into see what you owe on your finance or anything else and trying to contact Toyota finance is a waste of fine to tell them the app doesn’t work
I don’t think anyone cares!

### 1/5 — Doesn’t work

*2022-04-28, version 1.2*

Login screen never appears, even when it did I logged in once and every time after that my password was always rejected even when reset. Reinstalled still no good

### 1/5 — Really bad app

*2022-04-09, version 1.2*

Very bad login keep telling me I am not registered then telling me my password wrong then not letting me ad my car so so bad we deserve better app then this just west of my time

### 1/5 — Doesn’t let u sign in

*2022-03-28, version 1.2*

Takes u to a blank google page

### 1/5 — Worst App - Get an IT Expert In

*2022-03-15, version 1.2*

I continue to try and open app to review my account and account balance to no avail! I have even tried to re load the app no difference! Very poor for a Company like Toyota!! Surely you can get afford an IT expert to sort the problem for customers? 
Very poor customer service so disappointed!

### 1/5 — Poor Quality app

*2022-03-09, version 1.2*

Impossible to use

### 1/5 — Password

*2022-03-01, version 1.2*

Very annoying that there are issues with this app, having to re-enter password, & app not always working

### 1/5 — Useless app

*2022-02-12, version 1.2*

This app is one of the worst I came across. 
From trying to log in one day to not been able to get the app to display anything regarding my customer portal and this is ongoing . 
I do hope the developer will spend some time to fix it .

### 1/5 — Hopeless.

*2022-02-12, version 1.2*

Hopeless app. Either I can’t log on at all or only for one look at my account then it shuts down. The only way then is to delete the app and then reload it.

### 1/5 — USLESS!  Can’t wait to leave TOYOTA!!!!

*2021-11-14, version 1.2*

Complete and utter usless!  Can’t log on so not able to keep check on car finance.  Kept ringing Toyota, keep being fobbed off!!   Congratulations TOYOTA on successfully losing customers!!  Would not recommend them to anyone!

### 1/5 — Absolutely terrible CS

*2021-10-01, version 1.2*

Since Toyota have been attempting to cut costs by developing g their Finance portal online, it has proved to be useless.

Of the three Toyota owners I know separate to myself, we are all that annoyed Toyota continue to ignore us and so we are all planning on leaving them for another car dealer simply because of a cheap attempt to save money instead of employing humans to man the phones properly.

This is a lesson in how to lose a life customer base quickly.

I can’t log in as the system refuses to send me a password reset email. I can’t get through by phone and the next insult will be the car gets repossessed because of Toyotas complete mess.

Ridiculous!

### 1/5 — New app

*2021-08-23, version 1.2*

Can’t log on , i can log in on line but not this app !!

### 1/5 — No point downloading it.

*2021-08-23, version 1.2*

Each time I click on the ToyotaFinance login section it just opens a tab in Safari anyway, so there’s no real point to downloading the app if I still have to use the website.

### 1/5 — Lucky if you get passed login page

*2021-07-10, version 1.2*

Surely developers have tested the login page to this app?

## Most critical reviews (10 lowest-rated)

### 1/5 — Mr

*2026-02-26, version 1.3.3*

Useless app. It doesn’t show the finance info and when we click to login it will redirect to login from browser. Then what’s the point of having a app

### 1/5 — TOTALLY USELESS

*2025-10-15, version 1.3.3*

AGAIN A COMPLETELY USELESS APP THAT DOES ABSOLUTELY NOTHING. 
SENDS YOU STRAIGHT TO TOYOTA WEBSITE. 
AGAIN TOYOTA COULDN’T RUN A SIDESHOW AT A CIRCUS.
COMPLETE WANKERS.!!

### 1/5 — Absolutely useless

*2025-08-23, version 1.3.3*

Would have more chance logging in to VW to check my Toyota finance as Toyota really doesn’t want to know.

### 1/5 — Very disappointed

*2025-08-14, version 1.3.3*

Worst app I've ever had to deal with. Got in once then everyother time I tried nothing.

### 1/5 — Just rubbish

*2025-04-30, version 1.3.3*

Click to login to finance portal - app redirects to webpage to verify details for the correct login and then goes back to the app to finally login. Waste of time I just use a bookmarked internet page now. 
Needs serious updating

### 1/5 — TOTALLY USELESS

*2024-11-01, version 1.3.3*

AGAIN A COMPLETELY USELESS APP THAT DOES ABSOLUTELY NOTHING. 
SENDS YOU STRAIGHT TO TOYOTA WEBSITE. 
AGAIN TOYOTA COULDN’T RUN A SIDESHOW AT A CIRCUS.

### 1/5 — Absolutely useless Toyota

*2024-07-23, version 1.3.2*

You contact the office they give you passwords and usernames you try again and again absolute garbage

### 1/5 — Pointless app - just launches a website

*2024-06-28, version 1.3.2*

All it does is launch a website in safari

### 1/5 — Where is this update??

*2024-05-11, version 1.3.2*

You have been in the process of upgrading this app for 5 months now with no update! I have had to jump through hoops to access my financial details. Get it fixed already!

### 1/5 — Very outdated app

*2024-03-29, version 1.3.2*

Does not give you payment option.
Does bot allow you to pay by urself.
Does not give you updated balance, if you call them you are always in que for more than 39 min.

They need some really good upgrade. Feels like these guys are still in their 1990’s not yet entered the new genration.

## Most praised reviews (1 highest-rated)

### 2/5 — My Finance log in is slow and painful.

*2018-11-12, version 1.2*

Issues with Log in, keeps telling me detail don’t match. 
How is it possible when I saved the password to the phone on registration, and then it worked fine the other day? 

When I go to reset the password it is unresponsive also. 

Some software issues here I think. 

Billion plus dollar company with a “B” grade app????
Just as well they are good at building cars.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*
