# myFirst Circle — user reviews

> 83 indexed App Store user reviews of myFirst Circle by myFirst Tech Asia Pte Ltd, rated 3.30/5 from 55 ratings.

- Source: https://appshunter.io/ios/app/myfirst-circle/id1627187211/reviews
- App overview in markdown: https://appshunter.io/ios/app/myfirst-circle/id1627187211.md
- Rating breakdown: 5★ 25 · 4★ 5 · 3★ 6 · 2★ 1 · 1★ 18

## Newest reviews (11 of 83)

### 2/5 — Bugs

*2026-08-12, version 4.1.1*

The app itself is not bad but a lot of problems and bugs with connection, messages and sometimes with the gps. I have to constantly reinstall the app every week…
Please fix it

### 4/5 — 1달 사용 후기

*2026-04-22*

다른 리뷰들에서 전화연결이 잘 안된다는 후기에 비해, 전화 연결은 늘 잘되었습니다. 위치정보는 착용기준인건지 한번씩 이전 위치에서 업데이트가 안되긴하지만.. 전화가 잘 되고있어서 여러가지 미디어 등을 제한하고 급할 때 아이랑 연락하고자 하는 목적에는 비교적 잘 부합해 만족하며 쓰고있습니다^^

### 4/5 — Love the watch!

*2025-10-25, version 3.0.31*

My daughter loves this watch I had gotten for so it would give me peace of my mind knowing her location and happy that she could call or text me if anything but for some reason the call feature doesn't work for me I have tried calling withing the app and I just get an error however though everything else works fine. I am able to text her and she can respond with voicenotes. She loves to listen to the music and get rewarded for her steps. Pretty cool that you can change the background as well.she loves it.

### 3/5 — Alright

*2025-10-10, version 3.0.27*

This app is an okay app. I like that you can message and contact your child from the app. I like that I can manage who my child can contact and interact with through the app.

### 4/5 — Peace of Mind for Me, Fun for My Daughter

*2025-10-08, version 3.0.26*

I got this watch for my daughter because I didn’t want her to have a phone yet, but I still needed a way to stay in touch with her. It does the job really well. The calls are clear, and I like being able to check her location. The camera works nicely for video calls and even takes pretty good pictures. Setting up the GPS took me a little time, but now it works fine. Battery life isn’t the best with GPS always on, but since we charge it every night, it hasn’t been a big problem. My daughter loves the fun features like the step counter and taking silly selfies. The strap is soft, comfortable, and she wears it all day without complaints. Honestly, it gives me peace of mind, and she feels so grown-up having it. She even tells everyone that they should get the same watch, which I find cute. Parents try this you will get a little relief

### 1/5 — 정말 답답한 기기입니다.

*2025-09-25*

앱 자체가 에러가 너무 많고 사용하기 불편해요. 비밀번호 찾으려고 들어가도 안되고 정말 이 워치 산거를 후회합니다.

### 1/5 — 로그인 문제 오류

*2025-09-19*

도대체 고객센터도 찾을 수가 없고, 계정은 로그인이 안되고, 비밀번호 재설정도 안되고 어떻게 하라는건가요.

### 3/5 — Smartwatch with gps

*2025-08-29, version 3.0.9*

I got the MyFirst Fone R2 Watch for my daughter, is a smartwatch for kids. There are no games just basic calls and texts, which I as a parent I like. My daughter doesn’t have a phone or any other way to reach her, so this and the GPS feature is the real highlight. It lets me keep track of her. It was to easy to use for her. Another thing I appreciate is the control over contacts, anyone who wants to get in touch with her has to use the companion app, so I can decide exactly who she can communicate with, which is another peace of mind. Doesn’t have a ton of features for kids, but for parents looking for safety, easy communication, and location tracking, it does the job well. I don’t like to pay for a subscription.

### 3/5 — Not intuitive!

*2025-08-23*

It is hard to scroll with the large fonts and it does not have easy to setup. It is very slow sometimes which makes kids frustrated. They think that it is not working and sometimes power button does not wake up watches. It should also give kid notification ahead of time to recharge. 

Lots of issue on the app. They require to improve lots of things on it.

### 1/5 — 3年間騙し騙し使ったが、ほんとイヤになる。

*2025-08-06*

もともと、繋がったり、繋がらなかったりしていた最初から付いていた専用のSIM。
 全然使えない時があったので2024年ごろ安いHISモバイルに試しに乗り換えてみたところ、安定した上にGPSも感度が上がりすごい良かった。電話番号もついてて早く変えればよかったと思いました。 
(でも信用できないGPSなのでAirTagを使用しています。)

 しかし、最近のアプリアップデート後から、電話しか使えない。メールやテレビ電話ができない事象がおこり、サポートに問い合わせたところ、HISモバイルのSIMは非対応になりサポート対象外と言われました。。 
 そんな急にアナウンスもない、何か特別なアップデートがあったわけでもないのに、非対応って。。 電話はできるので、アプリケーションの問題だと思います。 
ほんとに、不安定な商品で、 今回は子供を1人で公共のバスに乗せるタイミングでのメール不通。。。 

 まだ水色のアプリの時はよかったです。 新しいアプリに変わってから、サークルのSNSみたいなシステム使ってる子いるの？ってくらい使わない。音楽聞かない。 同じ時間にセーフゾーン設定できない。(子供って毎週同じスケジュールな訳ないです。) 
 騙し騙し3年間使ってみて、今回はほんと買わなきゃよかったと思いました。 
 親的にはGPSがしっかり使える。 ちゃんとメールが届く、電話がいつでも繋がる必要があるからこちらの商品を買ってるんです。 こちらの商品は時々通話できる高い子供のおもちゃです、ちゃんとした端末じゃないです。 
ディズニーなどのテーマパークではぐれた時ように持たせた時も、通話が途中で切れたりしていました。 
 時計型なら見逃さないかなと思って購入しましたが、アップルウォッチや、子供ケータイを契約した方がいいです。 全くおすすめしません。 
 
お子様の安全のために購入する親御さんの為に、私と同じ間違いをしないでほしいので ちゃんとアプリのレビューもみてほしい気持ちで、ここに率直な意見をかきました。 
とにかく、不安定な端末です。

### 1/5 — ヒヤヒヤした

*2025-08-02*

子供が迷子になったタイミングでアプリがメンテナンスになり、もうひとりの子どもが持つマイファーストフォンから電話するも音信不通。10分後くらいに子どもが戻ってきて無事を確認できましたが本当に肝が冷えました。開通のタイミングから不誠実な対応を何回もされて安心のために買ったはずなのに安心どころか不安になることばかりなので子供の安全のために購入するのは絶対おすすめしません。私も高いのに全く使えないし余計不安になるものを買ってすごく後悔してるし残念な気持ちです

## Most critical reviews (10 lowest-rated)

### 1/5 — Poor support for the myFirst ecosystem

*2026-08-23, version 4.1.1*

My experience with the myFirst ecosystem has been extremely disappointing.

After a firmware update, the camera on my son’s myFirst Fone R2 stopped working completely. I followed every troubleshooting step requested by myFirst, provided video evidence and proof of purchase, and their support team confirmed in writing that the watch would be replaced.

They even requested my shipping address to send the replacement.

They later reversed that decision and ultimately refused to replace the defective watch because it had been purchased through Walmart, despite already knowing this when they approved the replacement.

Their proposed solution was to return to Walmart or use a 30% discount to spend more money buying another myFirst watch directly from them.

For a connected children’s watch that relies on an app, firmware and ongoing manufacturer support, customer service is an important part of the overall experience. Unfortunately, this experience has left me with very little confidence in the myFirst ecosystem or its after-sales support.

### 1/5 — My first frame. Complete junk

*2026-08-13, version 4.1.1*

New purchase today and tried to setup. The software is complete junk, keeps crashing. It has not worked. $139+sgd rubbish. Stay away from this product.

### 1/5 — 개통이슈, 서비스문의(카톡) 미응답

*2026-07-22*

S4 eSIM개통이 안되는데, 카카오톡/유선 모두 서비스 연락이 안됩니다. 시간 지나면 환불도 안된다는데 난감하네요.

### 1/5 — don’t waste your time!

*2026-07-17, version 4.0.8*

This app is so poorly designed and clearly didn’t do any QA or testing to ensure it functions as intended. I have a product background and I have never encountered something so frustrating as I have with this app and the watch that it’s for. Highly recommend looking elsewhere. There’s no way all of the companies making this type of product are all trash. If they are, maybe I just found my next venture✨

### 1/5 — 개병신중국인들이 정보캐려고 만든앱

*2026-07-12*

얼추 한두달 돌아가게만들고 후속서비스없는 개벌레새끼들이 만든앱 돈뽑아가고 개인정보뽑아가니까 잘생각하세요

### 1/5 — 前のアプリに戻して

*2026-06-16*

とにかく電話がかからない、デバイスがオフラインなのにさも普通に呼び出しているような呼び出し音…


いよいよ買い替えないとダメだ。様々な機能追加のせいで3GB容量が必要だって。使えてたSIMが使えなくなった。途中で変えないで欲しい。今までの機能だけで十分。通知が鳴ってもメッセージは見られない。なかなか更新されないし既読表示ないから心配になる。通話はかけても呼び出しがならない。見守りなのに逆に不安になるツール。
早急に前のアプリとファームウェアを復活させてください。サークル機能などは不要です。このアプリになってから、スマホとウォッチ両方共に相手のチャットが表示されなくなりました。履歴を押したりして時々通知が来るくらい。横に並べて通話をかけてもうんともすんとも言いません。
子供と親の安全のためのチャットと通話が目当ての主な機能なのにそれができないなんて。

### 1/5 — 挙動が不安定

*2026-05-26*

挙動が不安定。
単なる遊び用ならいいですが、連絡用としては全くおすすめできません。
突然通話ができなくなったにも関わらず、スマホ側からは呼び出し音が鳴っているような挙動をするので、まさかスマートウォッチ側では着信音すら鳴っていないとは気づかないような仕様です。アップデートしたり、双方から電話をかけてみたりを繰り返すと、なおることが多いです。通話が見込まれる日は事前のテストが欠かせません。
メッセージも特定のグループチャットだけ新着メッセージが全く反映されないなど、不思議な挙動があります。
専用の充電ケーブルは突然充電できなくなることがあるので、予備2、3本持っておかないと急に困ります。また、充電は1日ギリギリもちますが、購入当初から電池の減りがとても早いです。
サポートは回答が遅く、しかもピントのズレた回答が多く、とにかく残念です。

### 1/5 — 리뷰작성도 아깝다..(참고하시라며)

*2026-04-07*

핸드폰 사주기 싫어서 우들워치폰이랑 고민하다 그게 품절이라 이거 샀는데 연결도 잘 안되고 통화도 잘 안되고 진짜 열받는 기계입니다 요즘 시대에 뒤떨어지는 속도와 앱입니다..샀으니
그냥 쓰지요..살아있는지 확인용도로여 ㅎㅎ몇일전엔 갑자기 애 워치가 안되서 연락해보니 앱에 오류라고 몇일 못했네여 ㅡㅡ왜사서 고생인지 ㅎㅎ

### 1/5 — Almost pointless

*2026-01-04, version 3.0.38*

While I was able to get the two devices I recently purchased set up and working (despite the set-up information online not being accurate to the set-up experience upon unboxing), I've been unable to set up contacts for my kids. Nothing seems to work in this regard, and for that reason, the app becomes almost pointless 😔. Most likely going to return and look elsewhere.

### 1/5 — 진짜 최악이에요

*2025-10-05*

갑자기 멋데로 로그아웃 되고, 로그인 안되서 전화 말고는 쓸 수가 없네요. 카카오 워치가 10만원 정도였는데 가격은 3배인데 통신 서비스가 말도 안되게 질이 떨어지네요

## Most praised reviews (10 highest-rated)

### 5/5 — 별 하나가 아까울 지경

*2026-07-29*

일단 연락처 가족추가가 안됩니다. 뭐 겨우겨우 이것저것 해보다가 우연히 되긴 했는데 위치공유를 하려고 보니 또 안되구요. 어플을 뭐 이렇게 만들었나 모르겠네요. 직관적인 방식도 아니고 설명도 불친절하고 유튭에 나와있는 설명대로 해도 안되구요. 스마트폰 안주려고 이거 했는데 진짜 돈 아까워요. 대충 쓰다가 버려야겠어요. 꼭 리뷰 참고하시고 구매하시길..

### 5/5 — Great product

*2025-12-20, version 3.0.31*

The watch work but got some few glitch, the emergency button was placed on the side which can be accidently press when bending the wrist which my son accidentally call the emergency line. The battery report thru my app is inconsistent as it said there is 84% battery but the watch actually have less than 5%. The network signal is kind of weak for video calling out and about. The service fee was reasonable but I wish there are other service provider that would provide better speeds. The battery consistently lasted for the days and the limited app which is good for the battery. Location seem to be reasonable as well and within 10 feet, still definitely need to keep an eye on the little when out on the mall. Overall, there is still improvement to be made to earn that fifth star but since it's so affordable especially for a toddler, I would bump it up half a star. Worth every penny.

### 5/5 — Good

*2025-12-07, version 3.0.31*

The myFirst Fond R2 is a thoughtfully designed kids’s smartwatch that blends safety, connectivity and fun into one wearable device. Its is a strong contender for parents seeking a smartphone alternative for younger kids.

### 5/5 — Good choice for your kid

*2025-11-22, version 3.0.31*

MyFirst Fone R2 Smart Watch has truly added a touch of convenience to our daily routines. The bright and responsive screen makes it a breeze for kids to navigate, while its sturdy yet comfortable design ensures a comfortable fit for small wrists. The GPS tracking feature provides peace of mind, allowing me to quickly check in on my child without hovering over them. The call/video features work seamlessly, enabling my child to reach me anytime, anywhere. The clear sound quality ensures that both calls and music are audible, and the battery holds up well throughout a busy school day. Setting up the watch was a straightforward process, taking only a few minutes to pair it with the app and connect contacts. What truly sets this watch apart is its ability to strike a balance between fun and safety. Kids enjoy the camera and step counter, while parents appreciate the secure controls and location alerts. Overall, it’s a smart and reliable watch that simplifies staying connected and provides a sense of reassurance.

### 5/5 — Cool watch!

*2025-10-13, version 3.0.27*

I got this watch for my son, and it’s been such a relief as a parent. The fact that he can call and send little messages from his wrist makes it super convenient, and I love that I can quickly check his location through the GPS whenever I need to. It gives me peace of mind knowing where he is, especially when he’s at school or playing outside with friends. The watch itself feels sturdy and comfortable, and the battery lasts long enough to get through the day. It’s simple enough for him to use on his own but has all the safety features I was looking for. Only downside that I felt is  that my son can't type his texts to me, there's only a voice text option or emojis. Other than that, it's definitely worth it for parents who want to stay connected and keep their kids safe without giving them a full phone yet.

### 5/5 — Cool Watch!

*2025-10-06, version 3.0.26*

I got this watch for my son, and it’s been such a relief as a parent. The fact that he can call and send little messages from his wrist makes it super convenient, and I love that I can quickly check his location through the GPS whenever I need to. It gives me peace of mind knowing where he is, especially when he’s at school or playing outside with friends. The watch itself feels sturdy and comfortable, and the battery lasts long enough to get through the day. It’s simple enough for him to use on his own but has all the safety features I was looking for. Only downside that I felt is  that my son can't type his texts to me, there's only a voice text option or emojis. Other than that, it's definitely worth it for parents who want to stay connected and keep their kids safe without giving them a full phone yet.

### 5/5 — Great app for staying connected

*2025-10-03, version 3.0.26*

I have been using this app and it is super easy to use. It helps me keep in touch with my kid without any hassle. The design is clean and everything feels smooth. I love how private and feels safe too. Worth trying it.

### 5/5 — Good

*2025-10-02, version 3.0.21*

So far so good my daughter enjoys it like the fitness tracker very simple to use will definitely recommend to other people. Not super bulky and it’s stylish.

### 5/5 — Love this app and watch!

*2025-08-27, version 3.0.9*

My kiddo loves this because she can have it in school and enjoys seeing that she is awarded getting steps throughout the day.  She really likes being able to change the background and I catching her trying to go on walks listening to the music.

### 5/5 — Awesome first “phone” for my son!

*2025-07-15, version 3.0.5*

My 10 year old son needed a first step into a cell phone like device, but I did not want to get him a full phone. This was the perfect answer for that. He can call people on a set list of contacts, (mom, dad, grandparents) and also message, and voice message. Lastly, he can also do video calls which is something no other smartwatch does! It is VERY neat. It works pretty well for our use case and my son loves all the neat little tweaks he can do with it to customize his experience. Battery life seems to be pretty good as he sets it on the charger before bed and then puts it on in the morning. All and all this is a great "first phone" for a kid. Highly Recommended!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*
