# MyFision — Hub for everything Hotwire!

> Central hub for managing Hotwire home connectivity, services, and account. (iPhone/iPad app by Hotwire Communications, Ltd.)

- Source: https://appshunter.io/ios/app/myfision/id6756888991 (this page in markdown: same URL + `.md`)
- Developer: [Hotwire Communications, Ltd](https://appshunter.io/developer/1215470041)
- Category: Lifestyle
- Price: Free
- Rating: 4.10/5 from 35 App Store ratings · 9 written reviews indexed
- Age rating: 4+
- Requires: iOS 26.0 · 57 MB
- Languages: American English
- Released: 2026-02-26
- Data updated: 2026-08-17
- Monetization: ad-supported
- User reviews in markdown: https://appshunter.io/ios/app/myfision/id6756888991/reviews.md

## What is MyFision?

MyFision by Hotwire is your all-in-one hub for managing your home, account, and services. Stay connected, get support faster, and take control of your connected home from anywhere.

With MyFision, you can:

- Manage all of your Hotwire services in one place
- Monitor your home Wi-Fi, connected devices, and Internet performance
- Run speed tests, rename your Wi-Fi network, and reboot your router remotely
- Launch the FisionTV+ app directly from MyFision (for eligible customers)
- Track technician appointments and service updates
- View real-time outage updates with restoration progress
- Access support quickly through chat and contact options
- View and pay your bill, enroll in AutoPay, and access billing history

Designed with a modern, intuitive experience, MyFision makes it easier than ever to manage your connected home—whether you're checking your network, paying your bill, or getting the help you need.

## Key features

- Manage services
- View and pay bills
- Guided support
- Check appointments
- Community updates

## Recent user reviews (9 of 9)

All indexed reviews: https://appshunter.io/ios/app/myfision/id6756888991/reviews.md

### 2/5 — iPad version still not full screen.

*2026-08-04*

I can’t believe this new updated app doesn’t support full screen mode like the old version does on the IPad.

**Developer response:** Hello, thank you for reaching out. We’re sorry to learn your experience did not meet expectations. We take feedback seriously and would welcome the opportunity to resolve this matter for you. Kindly email myfision@hotwiremail.com with your Hotwire account name, community name, and the phone number where you would prefer to be reached. Our Customer Care team will follow up with you as soon as possible.

### 5/5 — Amazing app

*2026-07-08*

App is very easy to use and I can do most of the self service

### 4/5 — Login issues

*2026-07-02*

What password characters aren’t allowed? Same password works on website so I assume it should work for the app. Maybe not? Even as of version 26.3.1, I still get invalid username or password. The same username and 40 character password work fine on gethotwired.com. If there’s certain characters that aren’t allowed in the app, the app doesn’t seem to indicate what is needed.

Previous review:
Just got notified of the new version of the app. First problem happened at login. For security, I use a password manager and keep very long passwords. The app won’t let me sign due to, “Password must not exceed 20 characters” so I changed my password on the website to 20 characters and it works fine on the website, but the app now says invalid username or password. I’ll assume it doesn’t like one of the special characters. Odd that in the year 2026 that this is still a restriction. The longer the password, the longer/harder it is for an account to be breached. I’ll do without the app for now. Not worth the hassle of trying to figure out what characters it will accept.

**Developer response:** Hello, thank you for reaching out. We’re sorry to learn your experience did not meet expectations. We take feedback seriously and would welcome the opportunity to resolve this matter for you. Kindly email myfision@hotwiremail.com with your Hotwire account name, community name, and the phone number where you would prefer to be reached. Our Customer Care team will follow up with you as soon as possible.

### 4/5 — Login issues

*2026-06-16*

Even as of version 26.3.0, I still get invalid username or password. The same username and 40 character password work fine on gethotwired.com. If there’s certain characters that aren’t allowed in the app, the app doesn’t seem to indicate what is needed.

Previous review:
Just got notified of the new version of the app. First problem happened at login. For security, I use a password manager and keep very long passwords. The app won’t let me sign due to, “Password must not exceed 20 characters” so I changed my password on the website to 20 characters and it works fine on the website, but the app now says invalid username or password. I’ll assume it doesn’t like one of the special characters. Odd that in the year 2026 that this is still a restriction. The longer the password, the longer/harder it is for an account to be breached. I’ll do without the app for now. Not worth the hassle of trying to figure out what characters it will accept.

**Developer response:** Hello, thank you for reaching out. We’re sorry to learn your experience did not meet expectations. We take feedback seriously and would welcome the opportunity to resolve this matter for you. Kindly email myfision@hotwiremail.com with your Hotwire account name, community name, and the phone number where you would prefer to be reached. Our Customer Care team will follow up with you as soon as possible.

### 5/5 — Ease of use

*2026-06-09*

Easy to navigate, with great functionality!

### 5/5 — Lynn M

*2026-06-03*

Easy install…great app.

**Developer response:** Hello, thank you so much for sharing your experience! We’re thrilled to learn that you’re enjoying our new MyFision app. Thank you for being a part of the Hotwire Communications community!

### 5/5 — Great App!

*2026-06-03*

I’ve been using the MyFision app and overall it provides a convenient way to manage my internet and account services in one place. The app makes it easy to view account information, monitor services, and access support when needed.

**Developer response:** Hello, Thank you for taking the time to share your feedback! We’re proud to deliver fast, reliable services and are so happy that you’re enjoying our new MyFision app. Thank you for being a part of the Hotwire Communications community!

### 5/5 — Perfect

*2026-06-03*

⭐️⭐️⭐️⭐️⭐️
“Excellent app! Very helpful, easy to use, and a great hub for everything Hotwire. Highly recommend!”

**Developer response:** Hello, thank you so much for sharing your experience! We’re thrilled to learn that you’re enjoying our new MyFision app. We strive to provide reliable technology and excellent support, and your feedback means so much to us. Thank you for being a part of the Hotwire Communications community!

### 2/5 — iPad version not full screen.

*2026-05-20*

I can’t believe this new updated app doesn’t support full screen mode like the old version does on the IPad.

**Developer response:** Hello, thank you for reaching out. We’re sorry to learn your experience did not meet expectations. We take feedback seriously and would welcome the opportunity to resolve this matter for you. Kindly email myfision@hotwiremail.com with your Hotwire account name, community name, and the phone number where you would prefer to be reached. Our Customer Care team will follow up with you as soon as possible.

## Frequently asked questions about MyFision

### What can I do with MyFision?

MyFision allows you to manage your Hotwire services, view and pay your bills, get support, check appointments, and receive community updates. It offers a streamlined interface for faster self-service.

### Is MyFision free to download?

Yes, MyFision is available for free download. However, the app does contain advertisements.

### What devices does MyFision support?

MyFision is currently supported on iPhone devices. Information about support for other platforms may be available from the developer.

### How often is MyFision updated?

The latest version, 26.2.0, was released on May 6, 2026. Updates are frequent, ensuring the app remains current with new features and improvements.

### What is the age rating for MyFision?

MyFision has an age rating of 4+, making it suitable for a wide range of users. This indicates it contains no mature content.

### How does MyFision help with support?

MyFision provides guided support options and contact channels to help users resolve issues quickly. You can also check appointment and service statuses directly within the app.

### Does MyFision offer community features?

Yes, for participating communities, MyFision keeps you informed with community updates and important notices. This helps users stay connected to relevant local information.

### What is the user rating for MyFision?

MyFision has a user rating of 4.0 stars based on 16 ratings. This suggests a generally positive user experience.

## Version history (last 5 releases)

### 26.8.0 — 2026-08-13

We’ve made MyFision easier to use!
- Enjoy a new login option - Customers can securely log in with a 6-digit passcode sent to their registered email—no password required.
- See your community’s Hotwire Communication Account Manager for a more personalized experience.
- Bug fixes, performance updates, and usability enhancements will help deliver a smoother, more reliable experience.

### 26.7.0 — 2026-07-09

We've made MyFision even easier to use!

- Reschedule an appointment directly from the app
- Simplified login and account recovery experience
- Improved Wi-Fi information for quicker access to your network details
- Enhanced useability if you have increased the font text size on your device
- Performance improvements and bug fixes

### 26.3.1 — 2026-07-02

Improved login and some bug fixes too!

### 26.3.0 — 2026-06-12

We've refreshed the login experience to make access simpler and more intuitive. Your services are now easier to navigate and understand, and Wi-Fi information has been redesigned with a clearer layout. We've also introduced a new feature that lets you receive your channel lineup by email.  Plus, our FisionTV+ subscribers can easily navigate to our FisionTV+ mobile experience.

### 26.2.0 — 2026-05-06

We’ve refreshed the login experience to make access simpler and more intuitive. Your services are now easier to navigate and understand, and Wi-Fi information has been redesigned with a clearer layout. We’ve also introduced a new feature that lets you receive your channel lineup by email.

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## More apps by Hotwire Communications, Ltd

- [Hotwire Communications](https://appshunter.io/ios/app/hotwire-communications/id1215470042)
- [Fision TV+](https://appshunter.io/ios/app/fision-tv-plus/id1583087749)
- [Fision Business Voice](https://appshunter.io/ios/app/fision-business-voice/id6791605747)

All apps by Hotwire Communications, Ltd: https://appshunter.io/developer/1215470041

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-17.*