# myFlexPay (powered by Stream) — user reviews > 128 indexed App Store user reviews of myFlexPay (powered by Stream) by Stream Platforms, Inc., rated 4.90/5 from 7,972 ratings. - Source: https://appshunter.io/ios/app/myflexpay-powered-by-stream/id1501683123/reviews - App overview in markdown: https://appshunter.io/ios/app/myflexpay-powered-by-stream/id1501683123.md - Rating breakdown: 5★ 7,440 · 4★ 263 · 3★ 78 · 2★ 44 · 1★ 147 ## What do users think of myFlexPay (powered by Stream)? Overall sentiment: negative **Pros** - 💳 Convenient - ⚡ Easy - 💰 Instant funds transfer - 🙌 Life changer **Cons** - 🐛 App crashes/bugs - ⚠️ Inconsistent performance - 🚫 No customer service - 🕰️ Delayed shift/pay updates - 💳 Issues with card/account setup - ⏳ Slow response from support **Commonly reported bugs** - Login/account creation issues - Shift/pay updates not working - Funds availability problems - Glitches with in-app features **Most requested features** - Standard/next-day transfer option - Improved customer support - Overtime pay calculation - Savings account integration ## Newest reviews (10 of 128) ### 2/5 — irritated. *2026-07-02, version 3.98.0* This app takes forever for support chat. There is no real agents when it comes to support. Does not input hours correctly. I’m just beyond frustrated with this app. ### 2/5 — No response/long waits *2026-06-15* I was enjoying the app at first when I got consistent next day transfers. But longer waits have become more and more frequent. I used to use net spend at my old job and I used to have available money to transfer next day at 7am no matter what. I use this app to help me with saving. I spend the money I need to spend with the transfers and then the rest goes on my check and gets deposited where I don’t touch it. I figured your app would be like net spend and I could rely on money when I needed it. Also the AI help chat does not give you any solid answers to your questions. It basically just repeats the same answers. I have taken steps because this app is not reliable, and I’m kind of disappointed. **Developer response:** Thank you for your feedback. I understand your disappointment when trying to save. Unlike NetSpend, shift update frequency depends completely on your employer and can take 4 hours to 1 week depending on their upload frequency. To help you understand MyFlexPay better, access our Help Center via your Profile icon. We're always working to make our services clearer. ### 2/5 — Doesn’t always work *2026-05-29, version 3.92.0* This app updates at random times you never know when money will pop up or won’t pop up. Very inconsistent. ### 2/5 — Pointless *2026-05-26, version 3.91.0* why it take 3 days to upload a shift💀by the time ur able to "access ur wages" it be already payday ### 5/5 — Great *2026-02-07, version 3.77.0* Flexpay is great for me, because, the money is always there, and helps me alot to be on time on bills. ### 1/5 — GREED *2026-01-28, version 3.75.0* Nothing but greed here, charging for money I’ve already earned. Your fees could be less. ### 1/5 — APP IS SCARY *2026-01-22, version 3.74.0* Been using for a while and now they can’t find my info or my company in the search field … this gives me the discipline to wait till I get paid , and not to trust this app ### 1/5 — Terrible customer service *2026-01-07* Haven’t been able to use for way to long, app shows payday 2 days in a row for foreseeable future, then shows that my next check is in the past. Shows payday rage as 4th-3th of January somehow? Then another for the correct range, then it shows that I will be getting paid the 8th and 9th? I’m assuming that’s why it’s effecting my ability to pull out this last week. Every time I reach out to customer service they give me a long explanation that makes no sense and doesn’t do anything to help, all they do is send a long paragraph that says the same thing over and over and explains nothing as to how to fix or what it going on, fix your app this is getting ridiculous **Developer response:** Thank you for your feedback. I'm sorry to hear that your pay dates are displaying incorrectly and affecting your transfers. We aim to make our services clear, so I apologize if previous explanations were confusing. Please reach out to us via your MyFlexPay app (Profile > Help) if your issue has not been resolved and we would be happy to help. ### 5/5 — UNHEARD OF!! *2026-01-06* So I have a few years of experience in the workforce of the blue collar and must say that in all my years of dealing with salaries and paychecks and advancements, and so on so forth, this is an absolutely amazing option and opportunity that usually is completely unavailable and at best unheard of! Bravo, myFlexPay! ### 5/5 — Wow. Not bad. *2026-01-06, version 3.71.0* I hate the idea of having to get an advance on my pay, but I’d be lying if I said this was anything short of a blessing when things are tight. And charging me the same amount I’d pay at an ATM, seems like a fair deal. 👍 ## Most critical reviews (10 lowest-rated) ### 1/5 — Just app was okay till I couldn’t use it no more *2026-08-08, version 3.103.0* Waiting on them to get back with you for 72 hours and still no help my money goes to flex pay everyday now I’m having problems using the app after having it got 6 months and the people they have talking to you are rude and nasty they don’t know how to do they jobs and till you they understand your frustration but still not helping ### 1/5 — Can’t even set it up *2026-07-09, version 3.99.0* I downloaded it to try and get it setup and it prompts with an email and no matter how many times I close the app, restart my phone, and enter my email and click next it won’t let me move forward. ### 1/5 — Horrible UI & Customer Service *2026-06-26* There’s no way to actually contact someone. Have to wait 24 hours to get a response which isn’t helpful when a person needs the funds asap. The app gives error messages that are not even found in the FAQs. If I cannot talk to someone or find how to fix the error message myself the app is useless and a waste of time. Now I have to figure out a different solution for a stressful situation after wasting time with this app. I would give it 0 stars if I could. **Developer response:** Thank you for your feedback. I am sorry to hear that you are receiving unknown error messages and experiencing delays with contacting our support team. Please reach out to us via your MyFlexPay app (Profile > Help) if your issue has not been resolved and we would be happy to look into this further! ### 1/5 — Worst App Ever *2026-06-24, version 3.97.0* I used to enjoy using this app but now it’s been the most frustrating experience trying to get access after having to reenroll and the site doesn’t recognize my email address. Customer is a complete joke. There is no live assistance, only prerecorded chat responses that are useless. I hate that my employer uses this site for pay advances. I’m over it. ### 1/5 — Beware! No customer service help only ai bots for days no help *2026-06-19, version 3.96.1* Had this app for years and then today, my wages were avaible, then it auto disabled, chat is ai bots, tickets escalate, no reply for days. In the mean time wages keep being deposited and no way to remove. Don’t down load use other systems/ apps ### 1/5 — My shifts are missing!! *2026-05-30, version 3.92.0* None of my shifts are available and I need the money to pay bills that are due! Some bot just told me that it was a sync delay for hourly employees. That doesn’t help me. I can’t tell the electric company that I can’t pay my bill because there is a sync delay. Make my shifts available! ### 1/5 — No help at all *2026-05-03, version 3.89.1* I’ve been trying to figure out why my shifts haven’t updated and I’ve worked 2 shifts since the first shift and they haven’t updated my hours nor did they add the money that I accumulated from working. They don’t help because it’s not someone u can call and talk to it’s just a chat box that says they gonna reach out but no one ever does. ### 1/5 — SMH *2026-04-29, version 3.89.1* Bro they get us to sign up for this app for no reason. The point of it is for me to access my money when i finish working. Mean while i gotta wait to the next day. What tf point of that is suppose to be emergency money. There’s no urgency to this app. ### 1/5 — Only uses ai chat support *2026-04-20* This app was one of the most frustrating apps that i have ever dealt with. I entered all my correctly as stated in their videos, waited for the 48 hours that they said to wait then after the 48 hours it still said that they were still verifying my info, so when I entered a ticket they only use prewritten messages and could not help me at all even though i sent them proof that everything was sent correctly. So I just deleted my account because I was done dealing with them. **Developer response:** Thank you for sharing your feedback. I'm so sorry for the delay and that your experience with our support team fell short. I completely understand how frustrating that must have been. I don't have enough information to pull up your account from this review, but if your issue still hasn't been resolved, please send us a message through the MyFlexPay app (Profile > Help > Contact Support). We'd love the chance to make this right! ### 1/5 — SMH *2026-04-13, version 3.86.0* The hours use to update soon as i clock out now its not. ## Most praised reviews (10 highest-rated) ### 5/5 — $$$ on demand *2026-08-16, version 3.104.0* JG Wentworth ain’t got nun on this. Truly “It’s ur money. Use it when you need it.” This app should buy that phrase… ### 5/5 — App *2026-08-09, version 3.103.0* Incredibly convenient a real life saver ### 5/5 — I need help *2026-07-31, version 3.102.0* Great app been using it for a year I just need help with the enrollment processing please somebody help me ### 5/5 — MyFlexPay *2026-07-02, version 3.98.0* Quick and accurate ### 5/5 — Bill saver ! *2026-05-22, version 3.91.0* This has helped me with bill payments so much. not having to stress about when’s payday so much ### 5/5 — Bill *2026-05-20, version 3.91.0* Good sometimes bills come before or after pay day ### 5/5 — Awesome *2026-03-30, version 3.85.0* I love it! Sometimes I’m short on bills and with this app I’m able to cash out part of my check when needed! ### 5/5 — Super nice to have *2026-03-05, version 3.81.0* I love having it I’m working for my first job so it’s nice now that I have money but also gotta be careful bc I’m pulling out money like it’s nothing but it’s such a nice app I definitely think u should get but be careful on ur spending habits ### 5/5 — Wonderful *2026-02-27, version 3.80.1* Always on time and ready when I need it ### 5/5 — 100 % recomendada *2026-02-16, version 3.78.0* Efectiva rápida y muy fácil su uso --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-11.*