# MyFOB

> FiberOne Broadband client account management and renewal app. (iPhone/iPad app by FiberOne BroadBand Limited.)

- Source: https://appshunter.io/ios/app/myfob/id1412642843 (this page in markdown: same URL + `.md`)
- Developer: [FiberOne BroadBand Limited](https://appshunter.io/developer/1412642842)
- Category: Utilities, Productivity
- Price: Free
- Rating: 1.90/5 from 33 App Store ratings · 19 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.1 · 45 MB
- Languages: American English
- Released: 2018-07-29
- Data updated: 2026-08-28
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/myfob/id1412642843/reviews.md

## What is MyFOB?

FiberOne Broadband app for clients to assist with Account renewal, information and management.

## Key features

- Account renewal
- Account information access
- Account management
- Broadband service management

## Recent user reviews (10 of 19)

All indexed reviews: https://appshunter.io/ios/app/myfob/id1412642843/reviews.md

### 1/5 — Poor Service

*2026-08-25*

Sometimes I wonder if services like this really have supports. I know I pay my internet subscription and on time, hire more people to do good and supervise the work-done. Your service poor? The user experience for your app is terrible, your upgrades benefits just you not your customers. A friend warned me not to get Fibreone but I insisted, now I’m encouraging you to think twice.

### 1/5 — Don’t waste your money and time!!!

*2026-08-11*

This is the worst internet provider i have seen so far.They have very terrible customer care service and terrible internet if it works for two days it will go out for 14 days and to get your lost days back is a hassle. Please stay away from them.

### 1/5 — Poor service

*2026-03-13*

You guys should pack up

### 1/5 — Zero

*2026-01-28*

Giving one star because there’s no 0 stars, terrible service and an even worse customer service.

### 1/5 — Extremely Terrible Service

*2026-01-08*

If I could rate beneath a one-star rating, that’s what FiberOne deserves.
I applied for relocation from my former house to the new one and your team told me you have coverage in the new house, and it would take 7 to 10 days. I paid on December 2, and I called your team to see if it can be fast tracked.
After payment confirmation, radio silence from FiberOne, no emails, no calls, no texts, just silence, I was the one calling to consistently ask for feedback, and I’ve never seen a group that’s as irresponsible as your team, I’m sorry, because it’s always we will transfer to this team, we will transfer to that team and the next time you call, same old story. They promised to come on December 23, and I crashed all my plans for that busy period expecting our darling FiberOne, only for me to get a call late in the afternoon that the operator supposed to be coming said there’s traffic and he wouldn’t come anymore, HOW INSENSITIVE AND IRRESPONSIBLE does an organization get.
They eventually come today, January 8, a month and 6 days after payment only for them to say there’s a box that my house doesn’t have and they need.
Asking the operator when they’ll just get this whole thing sorted, he says he doesn’t know when that’ll be sorted. At this point, I can conclusively say FiberOne internet is good, but FiberOne as an organization is unreliable, unprofessional, and they should be the definition of below mediocre, because how can they do this without consequences?

Back story, a job offer I had required the need of the Fiber internet and FiberOne has decided to make itself the weapon fashioned against me with their useless organization structures.

If you’re not yet on a Fiber internet service, please run from FiberOne, they’re the worst service you can think of.

P.S. When the device was being installed in my last apartment, their operators came and still asked me for money to rent ladder.
See, just run from FiberOne, they’re useless.

### 1/5 — I’m very dissatisfied with your service

*2025-12-09*

My fibre1 currently does not function properly during the day to get a stable network from 10am to 5pm is a struggle it always blink that red light on and off all through out the day, the network is only stable at night even to get a technician from Fibreone to get it fixed is a struggle and they request to be paid before coming to get the issue fixed which they still cannot get resolved. This is very annoying you guys should please work on this.

### 1/5 — WORSE INTERNET PROVIDERS EVER

*2025-10-08*

Just stay away from Fiberone if you’re looking for good internet and effective customer support. They should be focused to selling phone accessories not providing internet. Go to twitter and see how much they have frustrated their users. 

Really pathetic.

### 1/5 — A Disgraceful Experience – FiberOne Has Failed Me Completely

*2025-07-02*

I’ve never felt so utterly disrespected and let down by a service provider in my life. Subscribing to FiberOne has been a nightmare that refuses to end. For several weeks! not days, weeks! I’ve been completely offline, with zero access to the internet that I paid for in advance under a three-month subscription plan. And despite this loss, there has been no compensation for the days I’ve been disconnected, no genuine solution, and worst of all, no accountability.

Every single day, I’ve called FiberOne’s support line—sometimes multiple times a day. Not only are these calls not toll-free (so yes, I am paying for their failure), I’ve had to sit on hold for long, exhausting minutes each time, only to be fed the same monotonous, scripted line: “Our engineers are on their way to you.” That line has become an insult. Days turn into weeks, and still—nothing.

The saddest part? I genuinely believed their promises. I kept calling, hoping someone would finally take this seriously. But this has gone beyond poor service—it’s a complete breakdown of professionalism and care for customers. I’m not just disappointed; I’m angry, hurt, and baffled that any company would let a paying customer be treated this way.

FiberOne, if you see this: you owe me and countless others more than empty words. We deserve service, we deserve support, and above all—we deserve respect.

### 1/5 — Disappointed

*2025-01-28*

You guys have the worst service and Wi-Fi. From customer service to the maintenance and whole operation is a total 0. Hope you guys change in the future, but for us after this month we don’t have a future together

### 1/5 — Worst Service Ever Stay Away From Them.

*2024-07-17*

I have been having issues with my Wi-Fi for over a month now and I can’t use my Wi-Fi. I reach out to them several times to provide me a technician who can come over to fix my Wi-Fi, the response I got was; “We don’t give our technicians numbers out” I can’t believe a Wi-Fi company saying that. I’m looking to trash this Wi-Fi and get something better.

## Frequently asked questions about MyFOB

### What can I do with MyFOB?

MyFOB allows you to renew your FiberOne Broadband account, access your account information, and manage various aspects of your service.

### Is MyFOB free to download?

Yes, MyFOB is available for free download on the App Store.

### What devices support MyFOB?

MyFOB is designed for iPhone, iPad, and iPod Touch devices.

### How often is MyFOB updated?

The latest version is 3.2.3, and the app was last updated on February 11, 2026, indicating regular updates.

### What is the age rating for MyFOB?

MyFOB has an age rating of 4+, making it suitable for a wide range of users.

### Does MyFOB have ads?

No, MyFOB does not contain advertisements.

### What is the user rating for MyFOB?

MyFOB currently has a rating of 1.6 stars based on 22 user ratings.

### Who developed MyFOB?

MyFOB was developed by FiberOne BroadBand Limited.

## Version history (last 5 releases)

### 3.3.3 — 2026-08-26

- Update to Free call and Ticket
-  Minor bug fixes

### 3.3.2 — 2026-08-20

Bug Fixes

### 3.3.1 — 2026-08-11

Updates and Bug Fixes

### 3.2.4 — 2026-04-22

- App User Experience enhancement
- Notification Settings
- Fix bug on payment for Modem Replacement and Repositioning flow affecting iOS users
- Other Minor Bug Fixes

### 3.2.3 — 2026-02-11

- Loyalty Management System Updates
- Fix bug affecting display of notification history
- Minor Fixes

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## Related topics

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*