# myFortis — user reviews > 37 indexed App Store user reviews of myFortis by Fortis Healthcare Limited, rated 4.60/5 from 177 ratings. - Source: https://appshunter.io/ios/app/myfortis/id1071244232/reviews - App overview in markdown: https://appshunter.io/ios/app/myfortis/id1071244232.md - Rating breakdown: 5★ 143 · 4★ 16 · 3★ 5 · 2★ 3 · 1★ 10 ## Newest reviews (13 of 37) ### 1/5 — Patient *2024-08-05* This App is not working for a while now even the upgrade or bug fixes have not resolved the issues as one can still not make appointments nor can you see your reports. Very disappointing ### 1/5 — It’s not showing an appointment *2024-07-07* Not showing one past appointment ### 1/5 — Great healthcare experience, App - not so much *2024-05-16* Hi, Two points: First - Your team calls me on my mobile number, every time I search for a doctor on your application In my opinion, this is an insane practice Am a recovering patient and such calls make me want to request you to remove my details from your records. Please do not call patients every time they do a search for a doctors name. You will drive patients away from what is otherwise a great healthcare experience Second - The hyperlink on your Terms and conditions website that allows people to submit feedback on this email ID has been programmed incorrectly. I hope it was not by design. (The hyperlink to send email has included the period at the end of the sentence that throws the email ID off) ### 1/5 — Poor Coordination of Team with the Doctor *2024-04-22* I had taken a tele-consultation appointment for today at 1530 Hrs from Dr Priyanka Tyagi. @ 1530 when there was no call from the hospital, I called back and coordinator informed that Dr Priyanka Tyagi is in OT and will give us a call back at 4 O clock. Waiting 10 past 4 when there is no response from hospital, I called back again and got to know that doctor is still in OT and will be back by 6 and give us a call. Again waiting till 06:10 when I called the operator, got to know that coordinator has left and Dr Priyanka Tyagi will attend us shortly. To my dismay when I connected with tele operator again, I got to know that Dr Priyanka Tyagi sits in OPD till 5 O'clock evening only. This proves that hospital is not bothered about the patients, coordinators are busy enjoying their free time. No coordination between the staff and doctor. Total chaotic situation. Pathetic hospital services!!! ### 1/5 — If u cancel payment that slot is not visible *2024-04-12* If ### 1/5 — App Monitoring and Calling *2024-04-06* It felt very weird when I received a call from Fortis healthcare team about me trying to find out different packages on their application, it basically means they are constantly tracking and monitoring what I am trying to search on their application which kind of feels like a breach of privacy from their end. As much as I feel confident in the services provided by Fortis which is a 10/10, being reached out through call like this just felt out of place and unnecessary. ### 1/5 — Clunky app *2024-03-03* This app is extremely buggy and almost useless. Even getting started a challenge. Once started you can not enter a family member account as OTP never comes. I call them and only solution they could offer was to delete spp and reinstall. It never worked. I gave up. ### 1/5 — Totally Disappointed *2023-12-09* I'm extremely disappointed with the situation here. The behavior of both the doctors and receptionists was very rude. No one provided a satisfactory answer to any of my queries. Additionally, when I made an appointment, I had to wait for more than an hour for the consultation. When I finally saw the doctor, they only gave me 3-4 minutes, and it felt like they were rushing me. The doctor recommended two tests, including an ultrasound. When I went for the tests, neither the receptionist nor the doctor provided proper guidance. When I tried calling the doctor, they cut the call within seconds. This experience was unexpected, especially at Fortis. ### 1/5 — Feedback *2023-11-28* No medical reports are available on app … useless service and hospital staff behavior. Except Doctor all other sundry staff behavior is saddening ### 1/5 — Buggy as Hell *2023-11-25* I suggest if you don’t know what User Experience and User design is you can join Fortis’s App Development Team . Problems: 1. Can’t register new user. 2. Can’t select city and state under complete my profile Kindly resolve these issues if you stop On call appointment ### 1/5 — How does it work for new patients?? *2023-10-31, version 14.0.0* The search function for state and city doesn't work either on the app or over a web browser which is not allowing completion of patient profile as those fields are marked mandatory. therefore can't book an appointment either. shows no testing has been done before rolling it out to real customers!! appalling ### 1/5 — Garbage App *2023-05-12* Its an absolute waste of time trying to do anything in this app. The fields are buggy, do not populate data, app is slow, UX gets stuck and responds slowly. Feels like Fortis gave contract to a student fresher to build it ### 1/5 — Staff OPD- OPD desk and other working staff are rude and impolite *2023-02-06* OPD desk their staff and other staff on the OPD floor of Fortis Vashi work as if they are doing a favour on us by helping us with the procedures of registration and other formalities. The patient family members who are admitted in the hospital are ordered to wait outside where they have arranged seating. Why so inhumanity to people who are already in a worried state of mind for their beloved family members who are getting treated in the hospital. I think they deserve to be seated inside the hospital premises in a cooler and calmer atmosphere and not outside the hospital building at the entrance. Fortis is at full swing in getting itself a reputation of a Government hospital like KEM, Nair and so on hospitals where we see a lot of crowd family members sitting outside. Fortis has lost it main purpose of giving the patients family members proper care while their families are getting treated inside the hospital. No doubt why the administration staff -counter is also so pathetic, all giving a different kind of hospital vibe. All your managerial staff deserve a job in a government hospital and not a private hospital like Fortis. ## Most critical reviews (10 lowest-rated) ### 1/5 — Bad! Horrible! Most Gross incompetence! *2026-05-10* Gross negligence, by the first point of contact a customer has with fortis, which makes the entire Fortis chain look like a garbage trash! I called for neck pain, and the nagarbhavi blr branch and she had no idea with doctor to connect and she is saying give me 24 hours time call back to get your information and the centralised number js obsolete too. I’ve read similar experience on forums and that you also overcharge NRIs, I think all the google reviews are paid. Shame on you! Disgusting behaviour honestly! Everyone report this cheating app! ### 1/5 — Bad app *2026-05-05* Doesn’t work properly, online payment option doesn’t work, appointment booking doesn’t work. Very very bad app, needs to improve very badly. ### 1/5 — Stopped working outside of India *2025-11-12, version 22.0.0* It used to work outside of India and now I can’t even login from UK ### 1/5 — Fortis - Terrible digital footprint *2025-05-16* I dont want to comment about hospital or medical facility but the sheer pathetic services on app and website of fortis. It didnt simply send otp to my phone for several times to register. And when i was able to register, i wasnt able to add any member via Fortis App. Reason being - it doesnt show dropdown in state and city and you cant go past that. It was really an excruciating experience. Big thumbs down! Had to choose Max Hospital. Registration and login done in a jiffy. ### 1/5 — Slowness and lack of information or misinformation *2025-04-23* When I tried to logon using pin its taking too much time to reflect what i entered in the text box. And when it tried to fill the patient info which i added newly that is showing incorrect information. There is no input boxes which taking passport number but in the popup box it is showing data is too long for column PSSPORT_No at row 1 that is also showcasing how skilled developers you have 😕. As a developer I hate this. If you want i can share u the snapshot. ### 1/5 — Worst service *2025-03-03, version 18.0.0* Worst service. No respect of someone’s time ### 1/5 — Housekeeping and nursing Staff is not supporting *2024-09-12* Having a very bad experience with nursing staff as my mother admitted in hospital and on9th evening housekeeping and head nurse have misbehaved treated Also at the time of discharge nobody ready to submit the claim to insurance company after so many follow up Dr has confirmed about discharge at 8:30AM nursing staff have give the details for submit claim at 1:40PM I feel however Doctors team are helping and politely given treatment nursing team also need to check for these things Very much harassment by this type of behaviour ### 1/5 — Time consuming app- too many glitches *2024-09-08* Not at all user friendly. Neither time saving. Doesn’t allow new registration- problem in state and city tab. While booking appointment doesn’t allow to confirm and pay. So unable to book appointment online . Also customer care unable to resolve issue as they suggested to re-install the app as well restart the phone, even after doing so unable to confirm and pay. It’s just frustation and wastage of time to use this app. ### 1/5 — Wong report *2024-08-20, version 18.0.0* Our doctor told us to do IGG Blood test but they gave IGE report to my mom. I find it hard to believe how such a big institute can make such a big mistake. I am an international patient who went here to get good treatment. How can such a mistake be accepted at the place!? I had to delay my flight for this report. I had to face a lot of trouble in all directions which was not expected in any way. I hope the authorities will look into this matter more. ### 1/5 — Appointment hassle *2024-08-05* The executives for fortis noida said that they can book my appointment only if I pay via link that I will receive post they book-my appointment. Moreof that link will be available only for half an hour to 20 Minutes only. Not even ready to give me an appointment without payment. I needed to pay later as I had my corporate discount to be applied which is not applicable via app. Hence I booked this via app and will visit tomorrow for a corporate discount. ## Most praised reviews (9 highest-rated) ### 5/5 — A doctor with all human touch and emotions *2026-05-31* Friends, it’s a rare incidence in health care that I witnessed on 30th May 2026 in Fortis Hospital Greater Noida. Had appointment for my father at 4 pm with Dr Anil Kumar Rai ENT specialist. He generally see patients till 4.20pm. My father aged 90 yrs reached at 4.40 pm and Dr Rao waited on our request till he reached. On consultation , we had so pleasing voice of a Doctor with all humble expressions making my father so comfortable . The ear observation and treatment and prescription took some 20 minutes. I wish the medical experts imbibe such behaviour that actually also helps patients recover faster along with medicine. We are so happy to share about a perfect human being and an asset within health system of Fortis hospital G Noida V P Upadhyay ### 5/5 — Feedback *2024-11-12* I noticed that staff often leave patient room they keep doors open when they leave, which can affect privacy and comfort. Also, when the doors are open, noise from the hallway becomes more noticeable and can disrupt rest, especially during quiet times. Closing the doors after leaving would help improve privacy and reduce noise, creating a calmer environment for patients. Thay are very loud all the time. ### 5/5 — Problem in adding New Patient *2022-09-21* List button for country, City is not user friendly, there is no mark where to tap, also some time list option box open, but there is jo option to select the appropriate choice, also some time even all field is filled, but still showing that mandatory field required while submitting the form. ### 5/5 — Easy navigation app *2022-09-20, version 11.0.0* It is very clear to see available time slots and make payments ### 3/5 — OPD APPOINTMENT *2025-04-14* Our mother is a patient of Dr. Amit Shankar Singh for last couple of years. We regularly get her checked by Dr. Amit Shankar Singh in OPD. Despite getting online appointment and making the payment online, timelines are never followed. Mostly doctor is not available in his room on the appointed time. Doctor’s assistant also is unable to provide the correct information. Kindly look into the matter. Im writing this review as we r waiting outside doctor’s room for last 2 hrs. ### 3/5 — Not receving bills on whtsapp *2024-09-11* Team, when we visit fortis hospital for treatment - billing team told every time that your bill already sent on my whtsapp number or register number. But we did not received any bill or invoice on my register number through whtsapp or any text message every time ..kindly confirm about this issue.. ### 3/5 — Important app. Too many glitches *2023-12-07* I could not enter my state, city when registering. I could not access the photo gallery to upload photo. A friend has problems making appointments. Yet this app is important for patients. ### 2/5 — Issue with app navigation *2024-08-25* When we search for a particular ailment ex dermatologist- the app gives me the list of doctors available- when I click on one of them to check their profile and want to come back to the list to check other doctors - it won’t happen - it completely pulls you out to the home page - and then I have to again search for the category as Dermatology and again search for docs ### 2/5 — Asthma and allergic *2022-10-31* Dr. Swati Gupta mam, is very intelligent doctor. My daughter has too much cough at night time, but in morning time she was good. I tried many hospitals and doctors in haryana. Like Kurukshetra, karnal, panipat, Sonipat, Yamuna nagar, Ambala, also in Delhi. Too much tests. I was crying, when I sows my daughter. So much tension and so much more tests. TB ka test wheat ka test and many other tests. In last doctors said to me go to pgi chandigarh. And don’t waist time anywhere, I was crying front of my family, then my papa said to me , don’t worry tomorrow we will go, in fortis Mohali. Then I came to in fortis Mohali, there I meet with miss Swati Gupta, she checked the all tests and she told me , your daughter has a allergic problem and may be ashthma. She gave 2 days Medicean and said come 3rd day. Oh wow mam. Only one day Medicean and my daughter is feeling good and sleeping with me so well. Very gud doctor. Thank you mam for your help. U r god for us. Thank you so much mam. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*