# MyFoxtel — user reviews > 92 indexed App Store user reviews of MyFoxtel by FOXTEL Management Pty Ltd, rated 4.50/5 from 39,825 ratings. - Source: https://appshunter.io/ios/app/myfoxtel/id341469468/reviews - App overview in markdown: https://appshunter.io/ios/app/myfoxtel/id341469468.md ## Newest reviews (17 of 92) ### 4/5 — Gaps and fixes needed *2026-07-16, version 9.1.0* ESPN and ESPN 2, racing.com schedules not showing BBC News not in schedule. Fox News not matching up. ### 1/5 — Can’t access the guide. *2026-07-16, version 9.1.0* For two days now I have not been able to access the TV guide. ### 1/5 — Send more money *2026-07-13, version 9.1.0* If you are looking for a TV Guide that doesn't display all your available channels, from a multi billion dollar company that either has no idea or interest in fixing a seemingly simple database problem, this is the app for you. ### 3/5 — Can’t log in *2026-07-11, version 9.1.0* I’ve tried to log in but it won’t link through. I spoke to support and they told me to wait until they put out their new update but it’s been weeks now and still nothing has been updated or resolved. I’ve updated my phone and iPad to the latest version and deleted and downloaded again but it still won’t link through. I don’t know what’s happening but I’m really not impressed at all! Ridiculous customer service!!! ### 1/5 — Best example of incompetence *2026-06-28, version 9.1.0* The app just buffers after logging in.. for over 2 month’s and no one in in the executive chain has done anything A perfect example of a business that is bloated with incompetence, even the website fails via a mobile device.. I can’t even pay my account balance. ### 1/5 — Liquid Glass *2026-06-25, version 9.1.0* Update for iOS 26 Liquid Glass ### 1/5 — Not working *2026-06-09, version 9.1.0* Cannot log in and only showing 1 channel in the tv guide. Very disappointing. ### 1/5 — IQ4 *2026-06-06, version 9.1.0* Set top box needs to be restarted everyday ### 4/5 — Good fix still no BBC News *2026-06-04, version 9.1.0* My feedback is just to help that the TV Guide is not complete as there is still no BBC News ### 1/5 — Channel Numbers *2026-06-03, version 9.1.0* It would be good if MyFoxtel app would have all the programming channels to see what is on Foxtel and not only the popular ones, and if the app should refresh properly. ### 2/5 — Hmm *2026-05-30, version 9.1.0* I’m sure much to the disgust of Foxtel, Free to Air channels do exist, and it would be nice to have the HD channels on the MyFoxtel Guide App. ### 1/5 — Not Working *2026-05-28, version 9.1.0* Guide times are often wrong and currently not working at all ### 1/5 — Tech support failures *2026-05-06, version 9.1.0* Moved house 5 days ago, iQ 5 not activating. Scan the QR code, iQ stuck on fault screen, text the number with message Activate, get told will be fixed by midnight. Next day sit down around 6pm, still not working, text again. Told there is a tech issue and it’s been escalated, thanked me for contacting and have a nice day 😳. Try again today, still not working..use chat service, told there is a tech issue - again, and will be fixed and working within 3-4 hours. And guess what after 4 hrs still not working with the same error message!!!! And of course I’m being charged for a service I can’t use!!!!! ### 1/5 — Awful App *2026-05-05, version 9.1.0* Regularly stops displaying information for multiple channels in the Guide. With all the money they collect from subscriptions you’d think they could afford to provide a solid app. ### 4/5 — Let me in *2026-04-30, version 9.1.0* Doesn’t let me sign in now. ### 2/5 — My Foxtel app is awful *2026-04-16, version 9.1.0* I use to be able to series link free to air stations. For what reason I have manually record the stations where I can usually only manually record the free to air stations for 5 days then it says program not available. On the app it doesn’t have the free to air stations & what the show is on. It has gone backwards the app. ### 1/5 — So bad *2026-04-11, version 9.1.0* This app just keeps getting worse. Now it won't let me log in. FOXTEL are useless at responding to issues with it. Customer service seems to be something that they avoid. ## Most critical reviews (10 lowest-rated) ### 1/5 — Service *2026-09-01, version 9.1.0* The Foxtel customer service is pathetic ### 1/5 — Jeanette *2026-08-23, version 9.1.0* Too many repeats ### 1/5 — Channels missing *2026-08-16, version 9.1.0* Guide for 134 missing ### 1/5 — Foxtel the Ripoff *2026-08-12, version 9.1.0* Foxtel must be the worse streaming platform of them all , repeats of shows that are over 20 years old, pathetic turnout. ### 1/5 — Hopeless TV Guide *2026-08-07, version 9.1.0* Why is the tv guide incomplete every single day? How hard is it to get it right. ### 1/5 — App never updates *2026-07-26, version 9.1.0* App is obviously not updated anymore, why have it ### 1/5 — Too expensive no stream to tv *2026-07-18, version 9.1.0* Horrible that I cannot mirror to my tv ### 1/5 — Disappointed *2026-07-18, version 9.1.0* Sometimes difficulty in opening up soo ### 1/5 — Footy ch in tv guide missing *2026-07-18, version 9.1.0* Tv guide suddenly doesn’t show the footy ch ### 1/5 — Waste Of Money *2026-07-17, version 9.1.0* Not working on phone and I pay a fortune per month ## Most praised reviews (10 highest-rated) ### 5/5 — Same issues *2026-05-15, version 9.1.0* Empty line ups and I am guessing you are working on it to add BBC News to the lineup. ### 5/5 — Platinum member *2026-04-05, version 9.0.9* Foxtel always honour my membership and the fact that I have been with them for over 20 years ### 5/5 — Glitchy *2026-04-05, version 9.0.9* Each update this app becomes worse. Now half the channels are blank in the TV guide. Very poor for the amount Foxtel costs. ### 5/5 — Sport channels *2026-02-11, version 9.0.9* I can’t understand why the program doesn’t have the sports channels listed,,, am I missing something or have they been deleted ### 5/5 — Ginger Opal *2026-01-17, version 9.0.7* Living rural and remote Foxtel is our only entertainment ### 5/5 — So Disappointed *2023-03-18* I am starting to feel better, thank you for not continuing to ring me about my overdue account. I have been without the special channels and I seemed to cope ok. I am sure that fee was not the correct amount and on and off I am having the same old trouble with the tv guide, no home page and unable to put movies hold to watch another. Time, Not on record. I am honestly thinking of cancelling Foxtel as I am not rich enough to afford it. May I have a rely to this email please. Kind regards, Marie Withers ### 5/5 — Foxtel is awesome *2020-12-29* I love how Foxtel is like free to air TV - there are shows you can watch weekly and I love how the commercials most of the time are of other shows. So you are always up to speed with what is coming up, or when your show is returning after it’s hiatus. I also have two other streaming services and unless I know what I want to watch I have to sit there and scroll through heaps of shows to pick something to watch. ### 5/5 — Very great full *2020-08-11* During these bad times during Covid 19 your staff have been so nice in helping me through this. Being in and out of employment has been very hard. But you know Foxtel has got me through it. Just knowing my favourite shows will always be there and all new programs as well, there was a lady in the Loyalty section was so nice to me and helped to stay on a discounted plan. Cheers guys ### 5/5 — Not happy🙄 at the moment *2018-07-01* Gosh this app used to be good, but it just won’t let me in, I have tried signing in, but it saying it wrong, BUT password in NOT wrong, have deleted the app reinstalled it, but still not working, turned my Mobil of, and restarted it.. still won’t work 😞😞😞😞 PLEASE can you fix this app, or at least tell me what I can do to make it work like it did ### 5/5 — Almost ready for prime time ... *2017-09-19* OK ... an update of my earlier assessment. Still has the odd glitch, but I can now say it is superior to the predecessor Foxtel app. Has a better GUI, is faster and more responsive, has better program information screens, and is an overall improvement. Has the time and effort by the developers been worthwhile, or could they have simply improved the original app ... remains to be seen. (Although the original application often fell over when it was being updated ... often to the extent that the update was unusable. Hopefully this won't occur with this app.) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-05.*