# Mygate Premium — user reviews > 183 indexed App Store user reviews of Mygate Premium by VIVISH TECHNOLOGIES PRIVATE LIMITED, rated 4.70/5 from 3,180 ratings. - Source: https://appshunter.io/ios/app/mygate-premium/id1101762651/reviews - App overview in markdown: https://appshunter.io/ios/app/mygate-premium/id1101762651.md - Rating breakdown: 5★ 2,533 · 4★ 463 · 3★ 92 · 2★ 19 · 1★ 73 ## What do users think of Mygate Premium? Overall sentiment: neutral **Pros** - 🚀 Convenient features - 🔒 Secure access control - 👍 User-friendly app - 💡 Innovative marketplace **Cons** - 🐛 Buggy performance - 🔔 Excessive notifications/ads - 🔑 Limited functionality for non-Indian users - ⏱️ Slow response times **Commonly reported bugs** - Login issues with OTP - Frequent app crashes - Unreliable pre-approval system - Inconsistent notification delivery **Most requested features** - Ability to disable notifications for ads - Support for international phone numbers - Improved search and history features - More customization options ## Newest reviews (10 of 183) ### 3/5 — Good *2026-03-14, version 9.19.3* Very effective ### 4/5 — Good but slow *2026-01-04, version 9.13.0* The app is useful for our community, but marketplace search and access is very slow. The UI could be more simple, now there is too much clutter. ### 2/5 — More of marketing junk and less clarity about what it should be. *2025-12-20* Almost 20-90% of the screen and app is selling you junk and testimonials (probably paid ones) and one line of the so called Gate access related items on the homescreen. Can imagine the real data privacy let alone security from such an app/company **Developer response:** We’re sorry to hear this. Ads are shown only for societies on the Free/Basic plan and are not meant to overshadow core gate access features. We want to assure you that data privacy and security are top priorities for us, with strict access controls and compliance standards in place. We’ve noted your feedback and will share it with our team. ### 3/5 — Marketplace *2025-11-16* This is a feedback reg Mygate marketplace for used items. Since a few weeks, one cannot see other items listed by an individual upon tapping their name unless they reside in same society. I suppose you did it out of some frivolous privacy concern, but that is not a smart move. And likely kill your marketplace. When I see a car listing, by seeing other listing of that person I can figure whether he is professional car dealer who has listed several cars, or genuine individual selling their own car. Similarly, folks who move out of the city tend to list several items. So one can see all the items available for sale by tapping on their name which is otherwise not possible if the person has created those several listing over a period of 3-4 days. Visible listing history is best way to trust a seller; that’s how every used item marketplace works in the world. Please re-enable it. **Developer response:** Thanks for your feedback. We’d like to know the details of the problem you mentioned. Please send the details or screenshot to contact@mygate.com. We'll we will be happy to resolve these issues for you. ### 4/5 — Very convenient *2025-08-06, version 9.2.0* Makes lot of things easier ### 3/5 — Good, but buggy *2025-07-29* 1. I’m on the latest version. When I open the app, I’m being logged out after a few clicks in a very short frame of time. Happening each time I open, login, make a few clicks and it logs out. 2. When browsing through marketplace, you can scroll down and select any listed item to see the item details in a new screen that opens up. But when you go back, it reloads the page and takes you to the start of the scrolling page. In other words, while browsing, you have to keep going all the way to the last item to continue. **Developer response:** Hi, We have not had this issue reported to us before, and we'd certainly like to work this through for you. Could you share the details at contact@mygate.com? And any relevant screenshots would be immensely valuable. Thank you. ### 4/5 — Thank you mygate *2025-07-26, version 9.2.0* Helpful app ### 5/5 — EXTREMELY USEFUL. *2025-06-13, version 8.14.0* Combines necessity & convenience. ### 2/5 — Poorly made app for a good product *2025-06-05, version 8.14.0* It seems that the developers left after partially completing the app. The search is not properly performed. The map within application could be better. The details shown could be better so that it becomes clear if the listing is for flatmate or for family. Needs lot of improvement ### 5/5 — Mr *2025-06-02, version 8.14.0* Very good ## Most critical reviews (10 lowest-rated) ### 1/5 — Do Not fool by this service *2026-08-10* Unprofessional and not responding for what your hard earned money is payed for… ⭐ 1/5 — Extremely Disappointing & Unprofessional Service At the time of payment, the commitments made by the Get Application team sound excellent, and the executives promise complete support and service. Unfortunately, after receiving the payment, almost none of those commitments are fulfilled. Whenever we raise an issue, there is no proper response, no accountability, and no ownership. The worst part is that the Relationship Manager keeps changing whenever we approach them for resolving ongoing application-related problems. There is no fixed person responsible for our society, making it extremely difficult to get any issue resolved. When we call their team, most of the time nobody answers the phone. Even when someone answers, we are given excuses such as, “We don’t have your society records,” or the matter is simply passed from one person to another. This is completely unacceptable. Before payment: Plenty of promises, commitments and assurances. After payment: No proper service, no accountability and no meaningful response. It feels like once the payment is received, the customer and the commitments made to them are simply forgotten. If a company cannot provide consistent support, maintain proper customer records, assign a dedicated Relationship Manager, and respond when customers face genuine problems, then there is no justification for making such big promises at the time of payment. Very poor service, extremely poor customer support, and absolutely no accountability. I would strongly recommend that the management seriously review its customer-support system instead of repeatedly changing Relationship Managers and expecting customers to explain the same problems again and again. ### 1/5 — Took just a minute to hang on first use! Clearly not the developer’s favourite child. *2026-07-13, version 9.30.0* Quite weird if you were into technology and you tested your app and let it out into the world and any random first time user of the app sees a snag within a minute of starting to use it. I opened this app to use it as my society wants this to be the new app. Poured my details in, and the app started checking phone settings for sound notification etc and once done just hung! You cannot close the screen by the right top cross and all you can do is force end the app and open again. Pretty clumsy work . Just feels like a morning shows the day moment for me. And believe me i am a technology person too so I know why this isn’t the developers favourite child. ### 1/5 — Extremely Intrusive. Everyone please disable your Notifications *2026-07-04* Let’s get one thing straight. MyGate is NOT a gate entry/exit or society management app. It’s an extremely intrusive, spammy, noisy, unfriendly, anxiety inducing app which coincidentally ALSO manages gate security. The creators of this app have succumbed to the very thing most Indian B2C startups succumb to – greed or incompetence. Either it’s a poorly built platform that cannot be maintained at scale without ad revenue, or the founders are just greedy and milking every bit of the UI space for throwing ads. In any case, I have permanently disabled notifications on MyGate. I wait till the delivery person calls me from the gate and only then I approve. Unfortunately, it’s they who are paying the price by losing time and incentives due to MyGate’s pathetic user experience. In this new age, societies should rely on internally built apps that don’t need such heavy tech to operate. I strongly encourage society management committees to become self reliant and build their own apps rather than rely on such spam factories. Apps like MyGate are a reflection of the society in this country. Any empty patch on the roadside today, is an opportunity to stick an “IAS coaching” ad flyer. MyGate is the digital avatar of the outer side of a compound wall on a busy street in Bangalore. ### 1/5 — Ad supported version of mygate is as terrible as they come *2026-05-13* If you yearn for the days of dial-up, internet explorer and crazy pop-ups and ads infesting every inch of your screen, there is no better nostalgia trip. Yes, I know an ad-free premium experience available as the mygate community rep likes to remind in every negative review but unfortunately my community didn’t spring for it and I would like to record my experience of the ad-filled experience. The designer that allowed a slowly scrolling pop-up on the bottom left side of the screen landing exactly on top of the guest/delivery approval button deserves all the plaudits. Thank you for being the worst app I am forced to use everyday, it makes me cherish every other app on my phone. **Developer response:** We’re sorry to hear about your experience with the ads. Ads are displayed only to societies using the free or basic plan to help keep the service available at no cost. We understand that excessive ads can impact usability and have shared this feedback with our product team for review. ### 1/5 — Advertisement garbage *2026-03-29, version 9.21.2* 03/29 - Their developer response - Free tier has ads. ABSOLUTELY! I see all kinds of ads when I am in the app. Question is, why are you sending me push notifications regarding ads. STILL A PIECE OF JUNK. 03/2 - After turning the notification on, the only thing that this apps notifies is about are ads from open market. Garbage! ### 1/5 — Advertisement garbage *2026-03-24, version 9.21.2* After turning the notification on, the only thing that this apps notifies is about are ads from open market. Garbage! ### 1/5 — Poor design and maintenance *2026-02-19, version 9.18.1* I don’t know how others upload docs but this feature is clearly a nuisance since it is slow and errors out. Folks can’t even register. Worse part is there is no support email to send the ID docs to register ourselves. Pathetic ### 1/5 — Not usable *2025-10-09, version 9.9.1* This app has gone from bad to worse. Important actions like allowing entry doesn’t work. Instead I’m always logged out of the app and it shows me random promotional stories. ### 1/5 — Premium does nothing - don’t subscribe *2025-08-13, version 9.4.0* They say auto approve is a feature. It doesn’t work. They’ll still make you open the app, see that irrelevant ad and make you click approve every freaking delivery. It’s a terrible product. ### 1/5 — Useless low IQ *2025-06-22, version 8.15.3* Useless app, shows all the nonsense instead of what is needed, can’t see electricity bill after searching for long time. Ads are but in my face. Most useless, junk nonsense ## Most praised reviews (10 highest-rated) ### 5/5 — Mygate *2026-05-25, version 9.27.0* Super App that does everything to welcome new comers to the community. ### 5/5 — Good luck *2026-05-21, version 9.26.3* It’s very user friendly and convenient for the users of all ages ### 5/5 — Clean and useful. *2026-02-20, version 9.18.1* Less clutter and easy to use. Able to successfully let out on this app ### 5/5 — Owner T2-303 *2025-12-30, version 9.13.0* Amazing app with excellent features, highly recommended ### 5/5 — Mygate continues to surprise me with their innovation *2025-10-05, version 9.9.0* Entry Gate camera read the Vehicle number plate and automatically without having to install any RFID etc ### 5/5 — I like the app , 1 stop solution *2025-09-07, version 9.5.0* I like the app. It’s your 1 stop solution for all your needs. ### 5/5 — Mr Karkar Alkubaisi *2025-09-01, version 9.5.0* Very good ### 5/5 — Very good *2025-08-24, version 9.4.1* Awesome experience ### 5/5 — Well developed Application *2025-08-01* The app has significantly enhanced communication and coordination among residents and with the administrative team. Whether it’s receiving important announcements, submitting maintenance requests, or simply staying connected with fellow residents, the platform has made daily living much more convenient and organized. I especially value the responsiveness of the administrative team through the app and the ease with which issues can be tracked and resolved. The user-friendly interface and thoughtful features reflect the effort that has gone into developing and maintaining this application. Thank you for introducing such a useful tool to our community. It has truly made a positive difference in how we stay informed and engaged. ### 5/5 — About my gate *2025-07-04, version 8.15.3* Good service --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*