# MyGenesis — By Genesis Health System

> Online portal for managing personal healthcare information and services. (iPhone/iPad app by Genesis Health System.)

- Source: https://appshunter.io/ios/app/mygenesis/id1440072821 (this page in markdown: same URL + `.md`)
- Developer: [Genesis Health System](https://appshunter.io/developer/1214987079)
- Category: Medical
- Price: Free
- Rating: 2.70/5 from 46 App Store ratings · 24 written reviews indexed
- Age rating: 17+
- Requires: iOS 13.4 · 37 MB
- Languages: English, Spanish
- Released: 2019-04-24
- Data updated: 2026-08-22
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/mygenesis/id1440072821/reviews.md

## What is MyGenesis?

My Genesis is a free and simple way to take control of your health care online, anytime, anywhere.

## Key features

- Online healthcare management
- Access medical information
- Manage services
- Anytime, anywhere access
- Simple interface

## Recent user reviews (10 of 24)

All indexed reviews: https://appshunter.io/ios/app/mygenesis/id1440072821/reviews.md

### 1/5 — Doesn’t work

*2025-12-11*

I don’t know if it’s just for civilian members but I can only see my medical records, appointments, etc.. with my CAC card on a work computer not on this app. So frustrating!

### 1/5 — Not Functional

*2025-11-15*

Doesn’t allow me to log in, even though the username, email, PW, & EVERYTHING is correct.

### 3/5 — Not MHS Genesis

*2025-04-05*

This is NOT MHS Genesis

### 1/5 — I’m kinda concerned here

*2025-03-21*

Just created an account for the first time and noticed there are medical records currently existing on my account and bill amount due. As I have never been to Genesis clinics or hospitals, I found this interesting and called billing and medical records. Good thing is that Billing said I had no payments due. Medical records sadly has yet to respond. Regardless… why am I seeing these records. Do they belong to someone that is not me? If so, I think there is a serious quality issue and potentially legal issue here, which I am not sure if it is from the app, Genesis, or some intermediate service they use for accessing said records.

### 1/5 — beware

*2024-07-16*

a SCAM

### 1/5 — Awful

*2024-05-22*

Can never log in. It’s useless. Always have to use actual website. Please fix.

### 2/5 — Having to login every time is a huge pain on iPhone

*2024-05-01*

It’s actually easier just to do it on the web

### 2/5 — App crash & login issues

*2023-11-10*

There doesn’t seem to be any way to contact the developers outside leaving a bad review so here goes: I am extremely frustrated that I can’t use Face ID without several steps because iPhone can’t recognize that your app belongs with my Genesis stored password and your Face ID doesn’t seem to work without a login & password. And now that I finally, after a year, got my son added to my profile, I can’t send a message on either of our behalf, because when I try to click on the box to pick who the message is about, the app crashes!

### 1/5 — Garbage web interface repackaged as an app

*2023-09-28*

It’s 2023 and you have an app worse than amateur apps built in 2010. You make enough money that you should be embarrassed by this. App crashes the moment you click the To field when attempting to message a provider.

### 2/5 — Missing basic functions

*2023-07-13*

iPhone stores passwords by website name. When I use a browser, your platform is under healtheintent.com. When I use the app, even if you’re not able to have facial recognition set up for me to log into your app, at least fix it so that when Apple tries to look for a password that I can use to fill in the login screen, it is not looking for “My Genesis”. Because that is not a website name, I cannot store a login/password under it, nor does the phone look for something under healtheintent.com. This causes me to have to take a ridiculous amount of extra steps, including remember your website name.

Second, when I have a new message from my provider, the app should be able to give a notification icon.

## Frequently asked questions about MyGenesis

### What does MyGenesis do?

MyGenesis provides a free and simple way to manage your healthcare online. It allows you to access your medical information and services from anywhere, at any time, giving you control over your health.

### Is MyGenesis free to use?

Yes, MyGenesis is a free application. There are no costs associated with downloading or using its features to manage your healthcare.

### What are the key features of MyGenesis?

Key features include online healthcare management, the ability to access your medical information, and manage various healthcare services. It is designed for anytime, anywhere access with a simple interface.

### Who is MyGenesis intended for?

This app is designed for individuals who want a convenient and accessible way to manage their personal healthcare online. It empowers users to take control of their health information and services.

## Version history (last 5 releases)

### 102.1.21 — 2024-05-22

Bug fixes and performance improvements

### 102.1.19 — 2024-02-16

bug fixes

### 102.1.18 — 2024-02-14

We are always making changes and improvements to our app to ensure we are providing a more meaningful and engaging workflow as you manage your health. Thank you for helping us continue to improve your experience. Download the latest version to see our exciting new updates!

### 102.0.0 — 2020-10-25

New Features and General Improvements:

- Updated framework
- Faster loading

We're always making changes and improvements to our app to ensure we are providing a more meaningful and engaging workflow as you manage your health. Thank you for helping us continue to improve your experience. Download the latest version to see our exciting new updates!

### 1.1.0 — 2019-06-01

This release includes performance improvements and bug fixes.  We're always making updates to our app to ensure we are providing a more meaningful and engaging workflow as you manage your health. Thank you for helping us continue to improve your experience. Download the latest version to see our exciting new updates!

## Apps similar to MyGenesis

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [VA: Health and Benefits](https://appshunter.io/ios/app/va-health-and-benefits/id1559609596) | 4.8 (340,983) | Free | Medical |
| [Deployed Medicine](https://appshunter.io/ios/app/deployed-medicine/id1203051672) | 3.1 (15) | Free | Medical |
| [TRICARE East](https://appshunter.io/ios/app/tricare-east/id981247040) | 4.3 (7,087) | Free | Medical |
| [Patient Concierge](https://appshunter.io/ios/app/patient-concierge/id1383648965) | 1.7 (46) | Free | Medical |
| [Genesis Patient Portal](https://appshunter.io/ios/app/genesis-patient-portal/id1526325132) | — | Free | Medical |

## More apps by Genesis Health System

- [Genesis Convenient CareNow](https://appshunter.io/ios/app/genesis-convenient-carenow/id1214987080)

All apps by Genesis Health System: https://appshunter.io/developer/1214987079

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-22.*