# myghpay — user reviews > 22 indexed App Store user reviews of myghpay by GUARANTY TRUST BANK GHANA LTD, rated 4.70/5 from 317 ratings. - Source: https://appshunter.io/ios/app/myghpay/id1245112133/reviews - App overview in markdown: https://appshunter.io/ios/app/myghpay/id1245112133.md - Rating breakdown: 5★ 269 · 4★ 22 · 3★ 15 · 2★ 3 · 1★ 8 ## What do users think of myghpay? Overall sentiment: mixed **Pros** - 👍 Easy and convenient to access - 🚀 Fast and reliable for payments - 👍 User-friendly and simple interface - 👍 Cheapest transaction fees - 👍 Less charges, easy to transfer - 👍 Good and trusted - 👍 Payments made easy - 👍 Reliable and simple to use - 👍 Very fast and convenient - 👍 Great app, makes life easier - 👍 Best mobile banking app in Ghana **Cons** - 🐛 Transactions stuck on pending - 🐛 Deducted money not reflected - 🐛 Scam app allegations - ❌ No support available - 🐛 App acting funny - 🐛 Auto sign-out issues - 🐛 App only works with GT Bank card - 🐛 No Visa debit section for payment - 🐛 Cannot go back after clicking buy airtime - 🐛 App crashes on opening - 🐛 Pending transactions, no refund **Commonly reported bugs** - Transactions stuck on pending for days - Deducted money not reflected in account - App automatically signs out and invalidates credentials - App crashes on opening - Updates to wallet payment on app does not reflect on website and vice versa - App only works with GT bank card - No Visa debit section for payment - Cannot go back after clicking buy airtime **Most requested features** - Allow adding back deleted saved numbers sooner than a month - Add Visa debit card payment option - Fix inability to go back after clicking buy airtime ## Newest reviews (2 of 22) ### 3/5 — Your app is acting funny to me since yesterday *2022-03-28, version 2.6.3* Your app is acting funny to me since yesteee ### 3/5 — Need more update *2021-01-28, version 2.5.5* When you click buy airtime and you choose to go back it’s not possible ## Most critical reviews (10 lowest-rated) ### 1/5 — Transaction pending *2024-11-04, version 3.2.0* Anytime I tried to use the app to make transactions!! All my transactions fails and it says pending transactions ### 1/5 — MYGHPay Is A Scam app *2023-05-16, version 3.0.0* I paid Ghc1,021.00 of my daughter’s UDS school fees on their platform but they took my money and was never paid to UDS. MTN confirmed money was transferred to GTBank. UDS said it was a scam they don’t have any connection with GTBank app. Complaint was handed to GT Bank Resolutions Team but nothing was done. The MYGHPAY is a scam don’t use it. ### 1/5 — No support *2022-05-01, version 2.6.3* Emails and social media requests for support simply goes unanswered. Updates to wallet payment on app does not reflect on website account and vice versa ### 1/5 — Complain *2022-01-25, version 2.6.3* My only problem with this app is that it will automatically sign you out and ask you sign in again then you’ll be told that your username and password is invalid.This is the second time I’m complaining about this same problem 🤦🏾‍♂️ ### 1/5 — Lies *2021-07-30, version 2.6.3* The app on works with the gt bank card. Deleting it now. ### 1/5 — No Visa debit section included for payment *2021-02-02* I wanted to make payment with my visa debit card, only for me to realized that, that option is not there. Please look into it and put that option back on the app for better review from me. This actually inconvenience me. **Developer response:** Thank you for your feedback. This feature will be added very soon. ### 1/5 — The app is crashing *2019-08-14, version 4* The app crashes on iPhone when opened ### 1/5 — No *2018-05-04, version 2* Was trying to pay my old lady’s bill from abroad but it didn’t go through Pending transactions, paid an amount and still showing me same amount ... hmmmm ### 2/5 — Kindly check the app *2024-05-23, version 3.1.8* I have made some transactions which I’ve already been deducted but it hasn’t hit the account and it’s showing pending for days now ### 3/5 — Great app but I’ve got some transfers stuck on pending *2025-02-28* I’ve been charged for some transfers which is stuck on pending for some days and I haven’t gotten any refund from you guys ## Most praised reviews (10 highest-rated) ### 5/5 — LIIYAB ENTERPRISE *2024-08-02, version 3.2.0* Very easy and convenient to access. ### 5/5 — Number *2022-05-01* Fast and reliable app to payment. But after deleting a number saved for payment you can only add it back after a month .. something should be done about that. ### 5/5 — Good and fast app *2022-03-13, version 2.6.3* Good and trusted ### 5/5 — Payments made easy *2022-02-22, version 2.6.3* Your payment platform is top notch. All services you render there has never failed for me anytime I use it. It saves me much time and the user interface is friendly and simple too. ### 5/5 — Reliable *2022-01-31, version 2.6.3* Simple to use ### 5/5 — I just love this app *2022-01-11, version 2.6.3* Very fast and convenient I love using this app ### 5/5 — Great App *2021-10-24, version 2.6.3* I love this app! It’s so easy to use and makes my life a lot easier! Kudos to you! ### 5/5 — Great app *2021-09-26, version 2.6.3* They have the cheapest transaction fees so it's easy to recommend ### 5/5 — Review *2021-03-11, version 2.5.5* This is undoubtedly the best Mobile banking app in Ghana . Less charges , easy to transfer .. ### 5/5 — App crashes *2020-05-17, version 4* App crashes anytime I open it. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*