# MyGlamm : Beauty Shopping App — user reviews > 82 indexed App Store user reviews of MyGlamm by SANGHVI BEAUTY & TECHNOLOGIES PRIVATE LIMITED, rated 2.90/5 from 75 ratings. - Source: https://appshunter.io/ios/app/myglamm-beauty-shopping-app/id1282962703/reviews - App overview in markdown: https://appshunter.io/ios/app/myglamm-beauty-shopping-app/id1282962703.md - Rating breakdown: 5★ 31 · 4★ 6 · 3★ 2 · 2★ 0 · 1★ 36 ## What do users think of MyGlamm? Overall sentiment: negative **Pros** - ✨ Great makeup products - 🌟 Exciting offers and discounts - 💯 High-quality products **Cons** - ❌ Non-delivery of products - ❌ Wrong product received - ❌ Damaged products received - ❌ Fake/invalid gift cards - ❌ Poor customer service - ❌ App glitches and crashes - ❌ Unfair voting system - ❌ Scam/fraudulent practices - ❌ No return/exchange policy - ❌ Difficulty logging in - ❌ OTP errors - ❌ Chatbots with repetitive answers - ❌ Unresponsive customer support - ❌ Coupons not applying - ❌ Products out of stock - ❌ Data/customer information leakage - ❌ Misleading product images - ❌ Unprofessional conduct - ❌ Account blocked after complaints **Commonly reported bugs** - App not working/stopped - App not working after update - App showing under maintenance - App not working/denying sign-in - App crashing - App glitching and kicking users out - Login issues/automatic logout - Payment issues/incorrect amounts - MyGlamm points not deducting - Chat support not responding/slow response - Delivery boy's number not available - Reward points not updating - OTP not being sent - App not showing order details **Most requested features** - Start the app again - Provide phone numbers for customer support - Improve customer care service - Provide return or exchange service - Fix app glitches and crashes - Ensure OTP is sent correctly - Improve app stability - Make voting transparent and fair - Address data privacy concerns - Improve customer support response time - Ensure correct product delivery - Provide working coupon codes - Update product availability ## Newest reviews (18 of 82) ### 4/5 — Issue with the app *2025-10-09, version 2.59.1* Products are nice but the app is not working plz fix the issue When we open the app there is some problem and simply written on it to update and after updating the app there is same problem… ### 4/5 — Paid but not received product *2025-08-04, version 2.59.1* I request you to check now I am trying to open app but there is some error showing to update but it’s already updated. ### 1/5 — Worst fraud cheater *2024-06-04, version 2.55.1* I recently purchased a gift card from MyGlam, only to find out it was invalid when I tried to use it. Despite my best efforts to resolve the issue, I’ve had the worst experience with their customer care support. Firstly, I’ve lodged at least three complaints through their online support system, but haven’t received any response. It’s been days, and there’s been complete silence from their end. They have completely ignored my concerns and provided no assistance whatsoever. Their lack of response is incredibly disappointing and unprofessional. This is unacceptable for a company that prides itself on customer satisfaction. To make matters worse, their customer service phone number isn’t working. Every time I call, it either doesn’t connect or I get an automated message saying the number is out of service. They have made it impossible to reach them for help, which has been incredibly frustrating and disappointing. I was excited to use MyGlam’s products, but this experience has left a sour taste. I expected much better from such a well-known brand. It’s disheartening to see that they don’t value their customers enough to provide basic support. Has anyone else faced similar issues? Any purchase any they just make fool out of you . They agent / customer support is for name they never provide any solutions better purchase makeup from other brand at least they don’t fraud people. ### 1/5 — Bad service experience *2024-06-01, version 2.55.1* I have been using myglamm for the long time now. I was always very curious about how the company is even surviving after so many discount. I know now i had ordered many products from the app and there were issue in most of them. I asked them for the refund and they refused and closed the chat abruptly. I don’t understand how Manish malhotra has agreed for this collaboration. I told them i will be out of town for a month now as my brother is getting married and ask for rupees 279. They treat their legend customers like this. This is fraud. ### 1/5 — Worst products *2023-11-21, version 2.51.1* 0 customer support, bad packaging team and pathetic products. I ordered from this app after 3 years thinking the products would have improved. 1 ordered 2 lipsticks this time - light and dark pink. What I’ve got - 2 red lipsticks. Useless. No customer support received yet and won’t able install this app again. Don’t understand how can such brand belong to a big fashionista. Doesn’t he knows about customer experiences and useless staff. ### 4/5 — Fraud company *2023-08-27, version 2.48.1* Don’t pay advance to this company. They have no calling phone number and they do chat and chat only. This company don’t understand our problem Their team members send me same messages from 16.08.23 that my parcel is on the way, but I don’t receive my parcel till date 26.0823. There’s products are amazing but the company is cheating with the customers. Please attach your phone numbers too, so that we can talk your agents and describe our problems. ### 3/5 — Missing product *2023-08-26, version 2.48.1* I ordered two lipsticks with nail pop xo nail paints. But i only received nail paints in the box and no lipsticks. I raised request to the chat bot but reply was so slow that i had to left the chat. But no option to raise request again😔.And you can’t even share your review easily on play store. I was not angry but it is checking my patience level. ### 1/5 — Worst App..they are scammers *2023-07-07, version 2.46.1* these ppl are looting everyone by not sending total no of products ordered and not even replying back for same they send me some only 2 products, while I ordered n paid for 5 products and their customer assistance is worst..you will have to wait hours n hours for reply n still they will not help you out with your problem..they don’t even have a customer care number..they are scammers..pls don’t buy anything from here ### 1/5 — Poor experience *2023-07-01, version 2.46.0* l ordered 4 lipsticks from their app and all of them turned out to be so bad. The products that I received were completely different from the ones shown on their app. And when I tried to talk to their customer support, first- they give reply in years and moreover they use chatbots that repeatedly give same replies, second- the customer support is not ready to accept that there's a huge difference between the shades received and the ones shown on the app. They are saying that it may be due to the various screen brightness. There's a visible difference between bright orange and brown colour that anyone can distinguish. Not at all recommended!! Worst experience! At least provide return or exchange service if you are not giving the products shown on your app so that the person can buy some other shade that can be used or at least setup a good customer care service. ### 1/5 — Big scam in the name of ₹1 *2023-05-15, version 2.45.0* I had ordered for a foundation in the app and received it in damaged condition. After a lot of struggle with customer care team, I had got approved for a replacement, but now the old product is picked from me and the new product is still not delivered. On contacting the customer support, they tell that they haven’t received any picked up product. And there is no proper support for the team. You have to wait for hours from them to reply. ### 1/5 — PATHETIC CUSTOMER SERVICE *2023-04-21, version 2.44.1* i have ordered from them and they are not even able to deliver my order to me. I have updated my address thrice to them along with alternate phone number still they haven’t even bothered to deliver my order. On asking to cancel they say they cannot cancel as i can refuse from accepting the order. How the hell i am supposed to refuse from accepting when at first place i am not even getting the order?? Stupid company stupid staff. No calling number is there even!!!! No courtesy for customers!!!!! Waste of money and time!!!!! Rot in hell!!! ### 2/5 — H *2023-04-04, version 2.43.1* Lipstick was good but cream is very thick nd not absorbable ### 1/5 — SCAM!!! *2023-03-09, version 2.43.0* It is a scam. I ordered lipstick from this site and after 1 week they showed the status as an order had been delivered but I didn't receive any parcel. and I have tried to contact them through Gmail, but they haven't replied then I tried to call customer support they didn't answer then I do a message to customer support but they said we will check and let you know within 3-4 working days and now they are saying we cannot help you with this and even they have deleted all previous messages and not only that they have also blocked my account so that I cannot write a review for that ... please do not order anything from this site ### 1/5 — Fraud application *2023-02-12, version 2.42.1* Showing fake offers on instagram for installing application. Fraud application. Showa fake prices on instagaram. Very bad experience. I lost my mobile data balance ### 1/5 — Waste of money, Terrible products, pathetic customer service *2023-02-10, version 2.42.1* I ordered 4 lipsticks from their app and all of them turned out to be so bad. The products that I received were completely different from the ones shown on their app. And when I tried to talk to their customer support, first- they give reply in years and moreover they use chatbots that repeatedly give same replies, second- the customer support is not ready to accept that there’s a huge difference between the shades received and the ones shown on the app. They are saying that it may be due to the various screen brightness. There’s a visible difference between bright orange and brown colour that anyone can distinguish. Not at all recommended!! Worst experience! At least provide return or exchange service if you are not giving the products shown on your app so that the person can buy some other shade that can be used or at least setup a good customer care service. ### 1/5 — Horrible experience *2023-01-15, version 2.41.2* This is worst app i have ever downloaded they deliver me wrong product i lost my thousand rupees they delivered me wrong product and they don’t have any return exchange policy so whoever are purchasing anything from Myglamm I would like to tell you that don’t invest your money i lost my thousand rupees product was missing and i just got one lipstick which cost around 2 or three hundred something worst worst worst app worst app they will deliver you just one lipstick which cost just 200 and they will charge 1000 i have order around 6 to 5 product and i just got one worst worst worst app😡😡😡😡😡😡 ### 1/5 — Damaged products *2022-12-29, version 2.41.0* It was my first time in MyGlamm, out of 4 products I got 3 of them completely dried. The damaged products were, POSE HD highlighter, it was completely damaged and the highlighter came out of the packaging, Twist it mascara it was so dried up and this also came out of the packaging and also the brush of the mascara came off in the bottle itself, Chisel it 3 in 1 highlighter blush and bronzed, the products in the palette were broken and also came out of the packaging. I will never buy any products from MyGlamm again. I help service in the app is soo bad, the responses from the MyGlamm team soo late. I really wish the MyGlamm team looks into the matter and take right actions in the future!!! ### 3/5 — Wrong or different shades *2022-12-24, version 2.40.0* So far I have ordered 5,6 times but most of the time they sent a different colours/ shades and they misses number of orders/ quantity when I order multiple item at the same time for example if I order 4 products they ll delivers 3 products this happened to me twice these both is most common problems in my Glamm , improve customer support . ## Most critical reviews (10 lowest-rated) ### 1/5 — Loss of money *2025-09-22, version 2.59.1* I placed the order 2 months back.. till now i did not receive the product.. i thought of cancelling it since there is no update about the order even though i tried contacting customer care.. it always shows the customer service is busy or error. When i tried to cancel it after a few days the app is not working.. it shows to update to new version so when i do that app store doesn’t shows any new updates & i tried in their website & it is also showing under maintenance for more than a month..i haven’t faced such a worst experience from any other apps.. ### 1/5 — App is not working and I have placed a order *2025-08-23, version 2.59.1* I have placed the order and the app is not working. I cannot track my order. I have made two orders or maybe three. I don’t remember that because it has been long time. The app is not working and I have made the prepaid orders and now I cannot get any updates because the app is not working, and I didn’t get the refund yet. I love your product, but I don’t know why this app is not working, and even I am not getting my headphones. ### 1/5 — After online payment product not received *2025-08-14, version 2.59.1* I wanted to purchase pose hd countor, so I placed order from the app and the payment was done online through upi. It’s been 15 days now almost but did not received any product and even no update is there through sms or mail. Worst app ever! When I open app now it shows that update is needed update now, when I click on update now button no updates are there for the app! It’s really very shocking and frustrating my money has gone but did not received anything ### 1/5 — Fake *2025-08-06, version 2.59.1* Fake app ### 1/5 — Expected Luxury, Received a Broken Product *2025-05-30, version 2.59.1* I was really excited to try the Manish Malhotra lipstick, but unfortunately, it arrived broken. The bullet was completely detached and unusable right out of the box. For such a premium product, I expected better packaging and quality control. It’s very disappointing to receive a damaged item, especially at this price point. I’ve contacted customer support, but this experience has definitely made me rethink ordering again. ### 1/5 — Customer service is very poor *2025-05-22, version 2.59.1* I got damaged Concelor in my order, there is no customer care no. and there customer support chat section is useless, I updated there several times for exchange and in chat they said upload pic of damaged product for easy exchange process but after uploading pic there were no response in chat and there was no option for typing after uploading pic… I also send them mail on there care id but I got their reply that go to chat section for support… waste of money…. ### 1/5 — Dhoka *2024-11-27, version 2.58.2* Gaddari kar be ### 1/5 — Worst brands *2024-11-21, version 2.58.0* I had a terrible experience with their brand support. I ordered the Cabarnet Kiss lip liner but received Mocha Magic instead. When I contacted customer support, they asked for the invoice, packaging, and product photos. Despite sending them the invoice from my Glamm account, clearly showing the Cabarnet Kiss shade, they denied sending the wrong product and claimed they had sent what I ordered without even looking at my attachment. After resending the screenshot, they offered me a coupon that doesn’t apply to any products on their site. Now, I'm stuck with a shade that doesn't suit my brown skin. ### 1/5 — Worst experience!!! Waste of time and money !! *2024-11-20, version 2.58.0* Worst app when it comes to experience !!! There’s no way we can seek help, there’s just a chat box which gives us automated answers!!! I placed a paid order on 9th November and still to date haven’t received the order !! Unlike any other app like Nykaa or Sugar, I didn’t get any call from the delivery person to date but just an useless message to provide OTP on delivery!! I can’t even complain about it to somebody as their help and support is just a joke !!! Lost my money , hopefully somebody reads this before using this platform !!! ### 1/5 — Pathetic app *2024-07-02, version 2.55.1* Some work is really needed to learn how to run an app. Its really frustating that i have ordered some items which was showing processing…., not confirmed, i ordered it multiple times not knowing order is already placed, neither app nor site is showing my order items except my email which i found out later. Cant see how many times i have ordered the same items, app is denying my sign in request. It says access denied when i try to help and support? What am i suppose to do now??What the hell is wrong with this app, never ever using this platform again, its Sick!!!!! ## Most praised reviews (10 highest-rated) ### 5/5 — It was best makeup app *2026-03-29, version 2.59.1* I think all the bad reviews are fake i miss this app no its has been stopped o was sucha great app it was the best app makeup so at so low prices and also that it was premium makeup like made in italy and all even the worst ones are also not that cheap i dont know why this app stopped i kiss this app so kuch it was such a great app i oive this app please i request to start this app again please i file petition to start thisbrand please again it was such a great app ### 5/5 — Missing My Ride-or-Die Shade Bring Back Microcheating! *2025-08-13, version 2.59.1* Not sure what’s been going on lately, but I truly hope MyGlamm comes back stronger than ever. You won so many hearts during lockdown-here’s wishing you bounce back and wow the market again just like you did back then! ### 5/5 — Warning *2022-11-27, version 2.39.0* The app is brilliant but please check into this matter that some frauds are contacting and informing that we have won some prizes that too in a very professional manner. I have lost 30k in this process and have not moved on yet from that situation. I am still in that shock. Please guys do not encourage any of such calls. Myglamm please look into this matter. ### 5/5 — Scam calls *2022-11-08, version 2.38.0* I actually love this app. I just wanted to inform the myglamm team that some scam is going on in the name of my glam. Many of my family members who have recently purchased from my glam are getting phone calls stating that they've been selected for some prize and what not. So please check into this scam as it is tarnishing your name. Also, I think the customer's data and information have been leaked to these scammers. So you need to do something about your privacy too. ### 5/5 — Superb *2022-04-10, version 2.32.0* M so so so so so so so so happy customer that i hv no words to describe my feelings but trust me actions speak louder than words nd they very well nailed that 🔥🔥🔥🔥Just one of the biggest fan nd well wisher thank you for your beautiful products nd improving my makeup so immensely ❤️❤️❤️❤️❤️❤️ ### 5/5 — Very much happy customer *2022-04-05, version 2.31.3* Am very much happy with the products on MyGlamm specially Manish Malhotra’s products & this app always provides exciting offers for customer which makes more happier to all the women’s to purchase products. Suggestion here is - Have requested notification on Manish Malhotra’s limited edition makeup kit pouch but I still havnt received the same, pls look into this & provide update as I wanna purchase it as soon as it’s available. Thanks ### 5/5 — Absolutely stunning products *2022-04-05, version 2.31.3* I’m using myglamm and manish malhotra’s lipstick since last 6 months on daily basis but there are no any skin related problems occurring. I had redeemed 5,10 and 30 referral rewards and all products quality are just awesome. In my order, one product was missing and using help center they dispatched my remaining product on the next day. Thank you for the nice product. ### 5/5 — Highly recommend *2021-12-30, version 2.28.1* Myglamm is such an amazing app their products are absolutely amazing and they give biggg discounts I’m obsessed with their products. Shop once and find yourself in love with their products ♥️ ### 5/5 — Very slow *2020-11-15, version 2.10.0* Hi, I’m an iPhone user and my app is working really slow. I love the products yes. Everything is perfect except for this technical glitch. It’s making it very difficult for me to shop. Keeps hanging also. ### 5/5 — Awesome 😘😘😘 *2019-06-24, version 1.41* The nail polish variety and quality is just great and waiting anxiously to try other make up options as well. I would suggest everyone to use my glamm products first and then you can anyway feel the great quality by yourself.. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-05.*