# MyGlasgow-Glasgow City Council

> Mobile app for reporting issues to Glasgow City Council with location and media attachments. (iPhone/iPad app by Glasgow City Council.)

- Source: https://appshunter.io/ios/app/myglasgow-glasgow-city-council/id539391208 (this page in markdown: same URL + `.md`)
- Developer: [Glasgow City Council](https://appshunter.io/developer/539391491)
- Category: Productivity, Utilities
- Price: Free
- Age rating: 4+
- Requires: iOS 13.0 · 36 MB
- Languages: American English
- Released: 2012-07-11
- Data updated: 2026-08-06
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/myglasgow-glasgow-city-council/id539391208/reviews.md

## What is MyGlasgow?

MyGlasgow
MyGlasgow is a mobile phone app that enables you to report issues to Glasgow City Council.

You can attach photos, video or any other contextual information to your report and pin point the exact location via integration with Google Maps.

Once submitted your report is routed to Glasgow City Council for processing and allocation to the relevant Service Delivery Team.

FEATURES
There are many features to MyGlasgow 
  - Submit a report.
  - Receive information about your submitted report by SMS, push notification or email.
  - View your submitted reports. 
  - Add notes to existing reports.
  - News and events. 
  - Search for Council facilities near to your current location.
  - View local information, e.g. council tax bands, planning applications, jobs, etc.
  - View the incident using Google Street View.
  - Integrated help.

WHAT ISSUES CAN YOU REPORT?
You can submit reports for issues such as; 
 - Missed bin collection 
 - Broken parking meter 
 - Illegal fly posting 
 - Parking meter 
 - A broken street light 
 - Graffiti 
 - Pot holes 
 - Illegal dumping of waste 
 - Dog fouling 
 
HOW DO YOU SUBMIT A REPORT?
To submit a report you must capture certain information. 

 Select the category of the report. 
  - Complete the questions. 
  - Capture the evidence, either a photo or video. 
  - Enter the location. 
  - Submit the report. 

CONTACT US
If you have any enquiries please contact the 'MyGlasgow' Team at contact@MyCouncilServices.com or visit us at http://www.glasgow.gov.uk/

DISCLAIMER
Continued use of GPS running in the background can dramatically decrease battery life.

## Key features

- Submit issue reports
- Attach photos and videos
- Pinpoint report location
- Receive report updates
- View submitted reports
- Find nearby council facilities
- Access local council information

## Recent user reviews (10 of 80)

All indexed reviews: https://appshunter.io/ios/app/myglasgow-glasgow-city-council/id539391208/reviews.md

### 1/5 — Absolutely shocking app

*2026-04-01, version 10.5*

Bin collection calendar doesn’t work.

### 1/5 — Can’t actually log in

*2026-02-02, version 9.0*

Stuck on the security code screen because the number pad doesn’t close and the validate button is behind it. Likely no consideration given to smaller phone screen sizes (iPhone SE 2020). App unusable for me in current version.

### 1/5 — Mapping of road defects is shockingly poor

*2026-01-22, version 9.0*

I use this app for predominantly reporting of defects like potholes blocked drains and flooding. The mapping part is dreadful you can look up a street name and it won’t be there or if you get the street name your looking for when you try to adjust the drop pin it is very difficult or just doesn’t want to comply   Even if you get the pin to drop on the street you want it will then give a completely different street or road name. It is almost as if Glasgow CC do not want to be able report defects.

### 1/5 — Bin collection calendar

*2026-01-17, version 9.0*

Not up to date

### 1/5 — Rubber

*2026-01-14, version 9.0*

The grey bin is not on the app.

### 1/5 — Update is awful

*2025-12-23, version 8.3.5*

Map functionality no longer works

### 1/5 — What happened??

*2025-12-17, version 8.3.5*

This app used to be great. Did exactly what it said but now nothing works. It’s like you had purposely switched it all off so you don’t need to action the problems on services you are not honouring

### 1/5 — Staff and the app work same. They don’t!

*2025-12-15, version 8.3.5*

I tried to register today by the app more than 10 times, after searching the address app closed without saving the information. 
Very disappointing.

### 1/5 — This app just doesn’t work

*2025-12-13, version 8.3.5*

Its a great concept, would be nice if it worked.

### 1/5 — Useless app

*2025-10-25, version 8.3.5*

Never works

## Frequently asked questions about MyGlasgow

### What does the MyGlasgow app do?

The MyGlasgow app allows users to report various issues directly to Glasgow City Council. You can submit reports for problems like missed bin collections, broken street lights, or graffiti, and attach evidence such as photos or videos. The app also provides access to local council information and helps you find nearby council facilities.

### How do I submit a report through the app?

To submit a report, you'll need to select the category of the issue, answer relevant questions, capture evidence like a photo or video, enter the location, and then submit the report. The app integrates with Google Maps to help you pinpoint the exact location.

### What kind of issues can I report?

You can report a wide range of issues, including missed bin collections, broken parking meters, illegal fly posting, graffiti, potholes, illegal dumping of waste, and dog fouling. The app is designed to cover common problems that residents encounter.

### How will I know the status of my report?

Once your report is submitted, it will be processed by Glasgow City Council and allocated to the relevant team. You will receive information about your submitted report via SMS, push notification, or email, keeping you updated on its progress.

### Is the MyGlasgow app free to use?

Yes, the MyGlasgow app is free to download and use. There are no in-app purchases or advertisements mentioned in the app's description, indicating it is a free service provided by Glasgow City Council.

## Version history (last 5 releases)

### 10.8 — 2026-08-03

Improvements

### 10.7 — 2026-06-17

Improvements

### 10.6 — 2026-06-11

Improvements

### 10.5 — 2026-03-24

Improvements

### 10.4 — 2026-03-02

Improvements

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## More apps by Glasgow City Council

- [Glasgow Walking](https://appshunter.io/ios/app/glasgow-walking/id930428468)
- [Nurturing Me](https://appshunter.io/ios/app/nurturing-me/id988369996)

All apps by Glasgow City Council: https://appshunter.io/developer/539391491

## Related topics

[city council](https://appshunter.io/ios/topics/city-council) · [glasgow city council](https://appshunter.io/ios/topics/glasgow-city-council)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-06.*