# myGMC — user reviews

> 1,303 indexed App Store user reviews of myGMC by General Motors, rated 4.80/5 from 424,638 ratings.

- Source: https://appshunter.io/ios/app/mygmc/id399408958/reviews
- App overview in markdown: https://appshunter.io/ios/app/mygmc/id399408958.md
- Rating breakdown: 5★ 383,138 · 4★ 24,807 · 3★ 6,825 · 2★ 2,809 · 1★ 7,059

## What do users think of myGMC?

Overall sentiment: negative

**Pros**

- 🚀 Fast app
- 🔒 Robust security features
- 👍 Convenient remote features
- 👍 Helpful diagnostics

**Cons**

- 🐛 Frequent crashes and bugs
- 🔋 Drains battery
- 👎 Unreliable connectivity
- 👎 Outdated and basic functionality
- 👎 Poor customer support

**Commonly reported bugs**

- Remote start and unlock features not working
- Vehicle status not updating
- Login and logout issues
- Incompatibility with newer iOS versions

**Most requested features**

- Ability to extend remote start duration
- Customizable temperature and climate controls
- Wireless connectivity for Apple Watch
- Detailed vehicle status updates
- Scheduled remote start

## Newest reviews (11 of 1,303)

### 2/5 — Engine On / Off

*2026-08-24, version 8.15.0*

When you start a truck with the Remote start app doesn’t show that truck is on.

### 2/5 — Not everything in app works

*2026-08-24, version 8.15.0*

For the past month or so, things have not been working in app. Location takes forever and says not available. And remote start will not work. Locking works.

### 2/5 — Add more features

*2026-08-23, version 8.15.0*

Additional features needed, like being able to see the current rate of charge on the app while charging, faster responses, as sometimes the system fails to respond, ability to raise and lower the vehicle from the app.

### 2/5 — Opt out yearly plan are to expensive.

*2026-08-21, version 8.15.0*

Expensive for an annual plan.

### 2/5 — Map location

*2026-08-21, version 8.15.0*

After a recent update to the app the map location section will not update.

### 2/5 — trusted vehicle function is glitchy

*2026-08-19, version 8.15.0*

I have a 2024 GMC Hummer EV.  MyGMC app has a feature called, trusted device, which unlocks the touchscreen in the vehicle when my trusted device, which is my phone running the app, it present. Three times now in three months, the trusted device feature has failed.  The app goes into an endless loop of saying the vehicle is connected, when I turn on the trusted device function, it says cannot pair until the car is connected, but it shows connected.  The resolution is to delete the myGMC app from my phone, unpair the phone and vehicle, and start all over.  

Overall, it's a good app, but this failure that requires a reinstall if what earns it 2 stars in my evaluation.

### 2/5 — Map

*2026-08-18, version 8.15.0*

Map doesn’t update location on real time frequently.

### 2/5 — Ray

*2026-08-17, version 8.15.0*

App doesn’t work all the time

### 2/5 — Underperforms

*2026-08-14, version 8.15.0*

Sadly, under performs compared to other vehicle apps I’ve had in the past. I do not like that. I cannot see what my fuel level is, if my doors are or are not currently locked. To me, it’s severely lacking options.

### 3/5 — CarPlay

*2026-08-13, version 8.15.0*

It used to work beautifully until a couple of updates I think. No it does not sync up for CarPlay to use Google maps, music, radio. Back to the dark ages.

### 5/5 — Love my GMC Truck

*2026-08-12, version 8.15.0*

Best trucks in the Game

## Most critical reviews (10 lowest-rated)

### 1/5 — Low Oil Life Warnings, Errors, Junk

*2026-08-23, version 8.15.0*

Well...whats new with GM apps. Constant "critical" warnings of low oil life despite having a 2026 model with 1500 miles...app continues to be full of bugs and problems. Welcome to GM.

### 1/5 — Sad

*2026-08-22, version 8.15.0*

Only works when it wants to. Half the time it won’t even start because of an “error”

### 1/5 — Never works

*2026-08-20, version 8.15.0*

Always says not responding, dealer has had 4 times and can’t fix

### 1/5 — Few controls

*2026-08-20, version 8.15.0*

Why can’t we control the climate? Often times, I get in after remote starting and have to defrost my windshield. We should be able to choose this option in the app.

### 1/5 — Schedule Start , utter waste application

*2026-08-20, version 8.15.0*

Make an option for schedule, start the car remotely in the app for 7 days a week with option to select what time and day wanted.Remote start taking for ever to start the car , no problem with the network on my phone . USE SOME GOOD TECH TO BUILD A GOOD APP. THIS IS NOT WORKING MOST OF THE TIME. SPENDING A LOT TO GET THE TRUCK, SERVICE IS VERY BAD.LEARN FROM FORD OR HONDA OR ANYONE ELSE.

### 1/5 — Not A Fan

*2026-08-18, version 8.15.0*

Not a fan of the new changes to the app. Very disappointed.  App was simple to use before, now you have to jump through hoops to use the app. No disrespect but the new changes SUCK!!!

### 1/5 — No points!

*2026-08-17, version 8.15.0*

Receiving no points regardless of money I’ve spent. Spent $4,800 last month and no points.

### 1/5 — Black screen

*2026-08-16, version 8.15.0*

Keep getting a black screen and nothing works

### 1/5 — 2026 Acadia Denali Ultimate remote start hangs on sending signal for 10 minutes then fails

*2026-08-14, version 8.15.0*

2026 Acadia Denali Ultimate remote start hangs on sending signal for 10 minutes then fails

### 1/5 — App not correct

*2026-08-12, version 8.15.0*

App continually sends notifications saying my vehicle needs an update, yet my vehicle searches for updates and then says it’s up to date.  Who screwed up.  Tried to reach out to support through the App and it just takes me to a website

## Most praised reviews (10 highest-rated)

### 5/5 — My Gmc

*2026-08-23, version 8.15.0*

It works well I enjoy my Gmc Arcadia and signing on with my phone to start the car and is very nice.

### 5/5 — Truck

*2026-08-22, version 8.15.0*

I love my truck

### 5/5 — WiFi Sierra

*2026-08-20, version 8.15.0*

I love it!!!

### 5/5 — App is good

*2026-08-17, version 8.15.0*

So far the app has been great to use.

### 5/5 — Great Tool

*2026-08-17, version 8.15.0*

The GMC app is a vital tool for ease of convenience and safety..

### 5/5 — Good

*2026-08-16, version 8.15.0*

Lo mejor

### 5/5 — AT4

*2026-08-15, version 8.15.0*

Best truck on the market

### 5/5 — Love this feature.

*2026-08-15, version 8.15.0*

Love this feature.

### 5/5 — LA EXCELENCIA HERMOSA

*2026-08-13, version 8.15.0*

VERSÁTIL,COMDA,EFICIENTE Y SUPER PODERA

### 5/5 — GMC 1500 Denali

*2026-08-13, version 8.15.0*

I love using this app. It’s simple never legs or freezes. Very nice simple interface. I love how GMC provides this for free for my Lexus wife’s car. I have to pay $9 dollars a month just to have unlock lock and engine start which is ridiculous and it doesn’t have as much features as this app that’s included for free. I love American cars/ trucks and GMC makes amazing vehicles.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*
