# myGNV

> Mobile app for Gainesville, FL residents to access city services and report issues. (iPhone/iPad app by City of Gainesville.)

- Source: https://appshunter.io/ios/app/mygnv/id1011272233 (this page in markdown: same URL + `.md`)
- Developer: [City of Gainesville](https://appshunter.io/developer/1478147107)
- Category: Utilities, Productivity
- Price: Free
- Rating: 4.50/5 from 24 App Store ratings · 7 written reviews indexed
- Age rating: 4+
- Requires: iOS 9.0 · 17 MB
- Languages: American English, European Spanish
- Released: 2015-07-02
- Data updated: 2026-09-05
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/mygnv/id1011272233/reviews.md

## What is myGNV?

myGNV is a mobile app that connects Gainesville, FL residents with City services. MyGNV is the one-stop shop for residents who are on-the-go.

• Discover amenities, services, and engagement opportunities
• Pay for city services
• Report non-emergency issues like potholes, graffiti, and broken tree limbs

To report a non-emergency issue, simply take a photo of the problem and tell us the location. We’ll take it from there. We will route the issue to the correct department and let you know when work is complete.

Download and start using this free app today and thank you for helping to make Gainesville a better place to live, work and play!

## Key features

- Discover city amenities and services
- Pay for city services
- Report non-emergency issues
- Submit photos and locations for issues
- Receive work completion updates

## Recent user reviews (7 of 7)

All indexed reviews: https://appshunter.io/ios/app/mygnv/id1011272233/reviews.md

### 4/5 — Good app

*2023-12-20, version 5.9.3125*

If you see issues within the city you can use this app to report the issue and someone will respond back to you
Everyone should have this app if you live in Gainesville

### 5/5 — Excellent tool for improving life in G’ville

*2023-10-27, version 5.9.3125*

Excellent service. A complaint here is addressed within 24 hours and usually with at least one phone call in addition to email. They will forward the message to the corresponding agency if the problem falls under the purview of another agency. In my experience the forwarded agency also solves the problem, though more slowly than the City. Don’t worry about excessive contact: they ask you if you want to talk. Don’t hesitate to download this tool! If you see a problem, you can help everyone by reporting it on the app. The version in Spanish is also excellent and people will respond to you in Spanish, though it may take slightly more time. (La versión en español es también excelente, aunque puede que se tarden un poquito más para responder.) Full disclosure: I don’t work for the city or county, nor do I have family members who do. I wasn’t paid to write this review. I just think it’s an amazing app.

### 5/5 — Useful and gets response

*2022-05-02, version 5.8.330*

I’ve used it successfully for years along with the previous version 311. It’s good because the correct gov’t office will see it and follow thru.

### 1/5 — Discouraged

*2021-06-12, version 5.8.330*

Unable to create account, get into endless circle, with creating password, get message don’t match, verify the email, still doesn’t work, try to reset, message says can’t find account, try again, message says email already taken, start all over, same endless loop.

### 4/5 — Why won’t this app allow you to edit the issue that you posted?

*2019-03-10, version 5.1.11*

This would be a great feature to add and would increase the accuracy of the posted issues.

### 5/5 — Great app

*2017-09-22, version 4.6.9.8*

Info is just a click away. Thanks!

### 5/5 — Something actually useful

*2017-05-26, version 4.6.9.8*

Thank you for this. Let's make our cities better.

## Frequently asked questions about myGNV

### What can I do with myGNV?

myGNV allows you to discover city amenities, pay for city services, and report non-emergency issues like potholes or graffiti. You can also track the resolution of reported problems.

### Is myGNV free to use?

Yes, myGNV is a free application for residents. It is supported by advertisements.

### Does myGNV have ads?

Yes, myGNV contains advertisements to support its free service for residents.

### What devices does myGNV support?

myGNV is available on iPhones and iPods. It is designed for iOS devices.

### How often is myGNV updated?

The latest version of myGNV was released on September 7, 2023. Updates ensure the app remains functional and secure.

### What is the age rating for myGNV?

myGNV has an age rating of 4+, making it suitable for most users.

### How do I report an issue using myGNV?

To report an issue, simply take a photo of the problem and specify its location within the myGNV app. The city will then route it to the correct department.

### What kind of issues can I report with myGNV?

You can report non-emergency issues such as potholes, graffiti, and broken tree limbs through myGNV. The app facilitates communication with the relevant city departments.

## Version history (last 5 releases)

### 5.9.3125 — 2023-09-07

- User can now delete their accounts from the profile page.
- Fixed issue with viewing nearby requests filters.
- Telephone numbers on info boxes can now be clicked to initiate a call.
- Other small usability tweaks.

### 5.9.3121 — 2023-08-25

- User can now delete their accounts from the profile page.
- Fixed issue with viewing nearby requests filters.
- Telephone numbers on info boxes can now be clicked to initiate a call.
- Other small usability tweaks.

### 5.9.3110 — 2022-09-28

- User can now delete their accounts from the profile page.
- Fixed issue with viewing nearby requests filters.
- Telephone numbers on info boxes can now be clicked to initiate a call.
- Other small usability tweaks.

### 5.8.330 — 2021-06-04

Bug fixes and performance improvements.

### 5.8.4 — 2020-12-06

We’re updating our iOS application to support the following:
• Swipe left to flag comments
• Accessibility improvements on color contrast, font sizes, and button sizes
• Bug fixes for the map and list views of Requests

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-05.*