# myGNV — user reviews

> 7 indexed App Store user reviews of myGNV by City of Gainesville, rated 4.50/5 from 24 ratings.

- Source: https://appshunter.io/ios/app/mygnv/id1011272233/reviews
- App overview in markdown: https://appshunter.io/ios/app/mygnv/id1011272233.md
- Rating breakdown: 5★ 18 · 4★ 4 · 3★ 0 · 2★ 0 · 1★ 2

## Most critical reviews (7 lowest-rated)

### 1/5 — Discouraged

*2021-06-12, version 5.8.330*

Unable to create account, get into endless circle, with creating password, get message don’t match, verify the email, still doesn’t work, try to reset, message says can’t find account, try again, message says email already taken, start all over, same endless loop.

### 4/5 — Good app

*2023-12-20, version 5.9.3125*

If you see issues within the city you can use this app to report the issue and someone will respond back to you
Everyone should have this app if you live in Gainesville

### 4/5 — Why won’t this app allow you to edit the issue that you posted?

*2019-03-10, version 5.1.11*

This would be a great feature to add and would increase the accuracy of the posted issues.

### 5/5 — Excellent tool for improving life in G’ville

*2023-10-27, version 5.9.3125*

Excellent service. A complaint here is addressed within 24 hours and usually with at least one phone call in addition to email. They will forward the message to the corresponding agency if the problem falls under the purview of another agency. In my experience the forwarded agency also solves the problem, though more slowly than the City. Don’t worry about excessive contact: they ask you if you want to talk. Don’t hesitate to download this tool! If you see a problem, you can help everyone by reporting it on the app. The version in Spanish is also excellent and people will respond to you in Spanish, though it may take slightly more time. (La versión en español es también excelente, aunque puede que se tarden un poquito más para responder.) Full disclosure: I don’t work for the city or county, nor do I have family members who do. I wasn’t paid to write this review. I just think it’s an amazing app.

### 5/5 — Useful and gets response

*2022-05-02, version 5.8.330*

I’ve used it successfully for years along with the previous version 311. It’s good because the correct gov’t office will see it and follow thru.

### 5/5 — Great app

*2017-09-22, version 4.6.9.8*

Info is just a click away. Thanks!

### 5/5 — Something actually useful

*2017-05-26, version 4.6.9.8*

Thank you for this. Let's make our cities better.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-11.*