# myGoFrugal - 24x7 POS Support

> Retailer support and update app for GoFrugal POS users. (iPhone/iPad app by GOFRUGAL TECHNOLOGIES PVT LTD.,.)

- Source: https://appshunter.io/ios/app/mygofrugal-24x7-pos-support/id1086988029 (this page in markdown: same URL + `.md`)
- Developer: [GOFRUGAL TECHNOLOGIES PVT LTD.,](https://appshunter.io/developer/546979553)
- Category: Business, Productivity
- Price: Free
- Age rating: 4+
- Requires: iOS 13.4 · 47 MB
- Languages: English
- Released: 2016-03-22
- Data updated: 2026-06-01
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/mygofrugal-24x7-pos-support/id1086988029/reviews.md

## What is myGoFrugal?

I am Retailer and am using/evaluating GoFrugal POS and I want a digital way to create and track status of my support ticket, update myself on the latest happenings from GoFrugal and also refer fellow retailers. If this is one thing you are looking for, you can download myGoFrugal app, which is free for all, to empower yourself and being the most simplest, fastest and powerful medium to get experience the best, GoFrugal wishes to deliver to you.

The content in the app is personalized to your business to ensure you only get to hear and see information that is relevant to you. Instead of spending time and taking effort in finding out relevant information over the web, the wide ocean that is. Sit back and relax, while we fetch you what you need to see and hear. Take the digital step forward with myGoFrugal

Key Features:

1. My Dashboard: Find details like Ticket status, Happiness quotient, Resolution timeliness, Timely support management and ASA status of Customer

2. Videos - Watch videos of the latest releases, new features and product explanations especially customized for Retailer's business needs

3. Referrals: Refer Friends to GoFrugal and track the progress of the Referrals

4. Tickets: Create and track the Support tickets. Also, get notified instantly of ticket status updates. Rate the resolved support tickets to express the opinion on the service experienced

5. Chat with us: Chat with us to clarify product doubts & raise issues. Our system will recognize you and the GoFrugal products you are using and be prepared to serve you well. Rate us your experience post the chat and corrective action will be taken if you are not happy. Chat history will also be saved for you to refer back

## Key features

- Ticket creation and tracking
- Personalized business dashboard
- Product release and feature videos
- Referral program management
- Direct chat support
- Support ticket rating

## Recent user reviews (8 of 8)

All indexed reviews: https://appshunter.io/ios/app/mygofrugal-24x7-pos-support/id1086988029/reviews.md

### 3/5 — Average

*2024-08-13*

Software is good for billing but some features are missing like whats app share option. From last one year i am asking the developer team for this but still the they’re unable to add this feature.

### 5/5 — Super service

*2023-01-19*

I is a complete pack for retail stores and supermarkets …very much helpful in managing stock and billing

### 5/5 — Super app

*2022-10-11*

Support easy

### 5/5 — Thanks

*2022-07-15*

Excellent app and great training my mangesh from GoFrugal. Great support

### 5/5 — Helpful

*2022-02-11*

I love this software very much , Very friendly support by the staff. 24*7 support is very helpful

### 1/5 — Taking customers lightly

*2022-02-06*

Taking customers lightly- chat continued for 14 hrs - But yet NO complete solution

### 2/5 — Not working

*2019-09-03*

None of the tabs are loading in iOS

### 5/5 — Digitalize

*2016-03-25*

Move ahead to go digital with myGoFrugal. Wonder work from gofrugal again

## Frequently asked questions about myGoFrugal

### How do I create a support ticket in myGoFrugal?

You can create a support ticket directly within the myGoFrugal app by navigating to the 'Tickets' section. The app allows you to detail your issue and track its status in real-time.

### What kind of updates can I expect from myGoFrugal?

myGoFrugal provides updates on the latest product releases, new features, and product explanations specifically tailored for retailers. You can watch these updates in the 'Videos' section.

### Can I chat with support through myGoFrugal?

Yes, you can chat directly with support through the 'Chat with us' feature. The system recognizes your account and products to provide efficient assistance, and chat history is saved.

### How does the referral program work in myGoFrugal?

The 'Referrals' feature allows you to refer fellow retailers to GoFrugal. You can track the progress of your referrals directly within the app.

### Is myGoFrugal free to use?

Yes, myGoFrugal is completely free for all users. It aims to empower retailers by providing a simple, fast, and powerful medium to access GoFrugal's services.

### What information is available on the myGoFrugal dashboard?

The 'My Dashboard' provides key business insights including ticket status, happiness quotient, resolution timeliness, and customer support timeliness (ASA status).

### How often is myGoFrugal updated?

The app was last updated on September 18, 2025, indicating regular maintenance and feature additions. The current version is 3.0.7.

### What devices does myGoFrugal support?

myGoFrugal is available for iPhone, iPad, and iPod devices, making it accessible to a wide range of Apple users.

## Version history (last 5 releases)

### 3.0.7 — 2025-09-18

Bug fixes and improvements

### 3.0.6 — 2025-08-05

Bug fixes and improvements

### 3.0.4 — 2025-03-20

Bug fixes and improvements

### 3.0.3 — 2024-12-26

Bug fixes and improvements

### 3.0.1 — 2024-08-06

Bug fixes and Improvements

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## More apps by GOFRUGAL TECHNOLOGIES PVT LTD.,

- [EarnSmart](https://appshunter.io/ios/app/earnsmart/id681768454)
- [ServJoy - Restaurant App](https://appshunter.io/ios/app/servjoy-restaurant-app/id709003285)
- [ServQuick-QSR,Food truck,Cafe](https://appshunter.io/ios/app/servquick-qsrfood-truckcafe/id957811330)
- [myDelight](https://appshunter.io/ios/app/mydelight/id1001920630)
- [WhatsNow - POS Owner's app](https://appshunter.io/ios/app/whatsnow-pos-owners-app/id1073335577)

All apps by GOFRUGAL TECHNOLOGIES PVT LTD.,: https://appshunter.io/developer/546979553

## Related topics

[furgals](https://appshunter.io/ios/topics/furgals) · [frugals](https://appshunter.io/ios/topics/frugals) · [gosource](https://appshunter.io/ios/topics/gosource) · [gopencils company ltd](https://appshunter.io/ios/topics/gopencils-company-ltd)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-01.*