# myGov Code Generator

> Generates time-sensitive codes for secure government account sign-ins. (iPhone/iPad app by Services Australia.)

- Source: https://appshunter.io/ios/app/mygov-code-generator/id1305497801 (this page in markdown: same URL + `.md`)
- Developer: [Services Australia](https://appshunter.io/developer/499478465)
- Category: Utilities
- Price: Free
- Rating: 1.50/5 from 12 App Store ratings · 165 written reviews indexed
- Age rating: 4+
- Requires: iOS 9.0 · 22 MB
- Languages: American English
- Released: 2017-12-07
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/mygov-code-generator/id1305497801/reviews.md

## What is myGov Code Generator?

ABOUT THE APP
The myGov Code Generator app creates codes. You enter a code from the app when you’re signing in to your myGov account at my.gov.au. You can’t sign in to your myGov account through the app.
You use the code generated by the app instead of SMS codes or secret questions.

SET UP THE APP
After you download the app, you need to set it up on your device. The app will generate codes after you’ve finished setting it up. 
During set up: 
  • we’ll ask you to read and accept the Terms of Use
  • we’ll ask you to set up SMS codes as your sign in back-up, if you use secret questions
  • your myGov sign in option will change to use a code from this app, instead of SMS codes or secret questions
  • your myGov account sign in settings will automatically register your device for the app.

USING THE APP
Once you’ve set up the app on your device:
  1. go to my.gov.au 
  2. sign in to myGov with your username and password
  3. open the app and enter the 6 digit code.

UNINSTALLING THE APP OR GETTING A NEW DEVICE
You could lose access to your myGov account if you:
  • uninstall the app from your device
  • get a new device.

To prevent losing access to your account, you must change your myGov account sign in settings.

IF YOU LOSE YOUR DEVICE
If you lose your device with the app installed, you can still access your account with your sign in back-up. You’ll need to change your myGov account setting sign in options. If you don’t have a back-up, you’ll lose access to your account.

APP TIMER AND CODE
A new code will display every 30 seconds. A countdown timer resets each time a new code generates. You have a further 30 seconds to use the code before it expires. 
You’ll need to use a new code each time you sign in to your myGov account. You can copy and paste the code, if you sign in to my.gov.au on the same device.

MORE HELP
Go to my.gov.au or call the myGov helpdesk on 13 23 07 and select option 1.

## Key features

- Generates 6-digit security codes
- Replaces SMS codes and secret questions
- Codes refresh every 30 seconds
- Countdown timer for code validity
- Device registration for app use
- Backup sign-in setup required

## What do users think of myGov Code Generator?

Overall sentiment: negative

**Pros**

- 🚀 Works fine
- 🚀 Actually works
- 🚀 Works every time

**Cons**

- 🐛 Doesn't work
- 🐛 Crashes
- 🐛 Useless
- 🐛 Terrible
- 🐛 Abysmal
- 🐛 Disfunctional
- 🐛 Garbage
- 🐛 Lame
- 🐛 Absolutely useless
- 🐛 Trash
- 🐛 Needs work
- 🐛 Impossible to navigate
- 🐛 Doesn't let me insert password
- 🐛 Can't even register a device
- 🐛 Terrible, glitchy, not letting you type
- 🐛 Doesn't work properly
- 🐛 Impossible to log into
- 🐛 Keeps locking you out
- 🐛 Doesn't work overseas
- 🐛 Crashes straight after clicking register
- 🐛 Keeps producing the same 30 sec code over and over
- 🐛 Registration page freezes
- 🐛 Can't push the register button
- 🐛 Designed to be difficult
- 🐛 Unstable system
- 🐛 Account blowing away
- 🐛 Locked out of account
- 🐛 Doesn't recognize security answers
- 🐛 Verification page fails to load
- 🐛 Service not available

**Commonly reported bugs**

- Can't register device
- Locked out of account when changing phones
- Inconsistent behavior when logging in
- Compatibility issues with newer iOS versions

**Most requested features**

- Allow use of third-party 2FA apps
- Provide backup codes
- Implement dark mode
- Improve device transfer/migration process

## Recent user reviews (10 of 165)

All indexed reviews: https://appshunter.io/ios/app/mygov-code-generator/id1305497801/reviews.md

### 1/5 — Don’t use! Listen to the reviews

*2026-01-27, version 2.1.0*

Use SMS code instead. 

The actual myGov website would say the code generated is incorrect. As there was no other way to log in (SMS, secret question) I was locked out! Prepare to be on the phone to myGov hoping for your account to be freed. They also had no initial understanding of what was happening. 

I used it because I was overseas and didn’t have access to my AU phone always.  But no I’m onshore, DELETE!

### 1/5 — Useless

*2026-01-20, version 2.1.0*

I don’t think this app is used anymore since the addition of Passkeys to the MyGov app. 

Why is this still here?

### 1/5 — Trash 0 stars

*2026-01-04, version 2.1.0*

For an important security app it’s trash ..  won’t let me insert password .. awful

### 1/5 — Useless

*2025-12-02, version 2.1.0*

Can’t even register a device. Why do we need yet another app as a code generator. Any Authenticator app will do the job. Again, using tax payers money to keep consulting companies alive. I’m fuming.

### 1/5 — Terrible, glitchy, not letting you type

*2025-11-25, version 2.1.0*

As per title

### 1/5 — Needs work

*2025-11-01, version 2.1.0*

Needs to be updated so that you can change the device used to receive codes through this app; it should only take loading up the app new device and clicking transfer. Additionally this app seems to have signed me out without my consent so I can no longer use it to log into my myGov account.

### 1/5 — Abysmal

*2025-11-01, version 2.1.0*

If you get a new phone you can’t re-register the device without waiting hours on a call; so need to create a whole new account.

### 1/5 — Disfunctional

*2025-10-12, version 2.1.0*

This app is an absolute joke. It doesn’t work properly and an absolute waste of time! Not to mention a waste of tax payers money.

### 1/5 — A stupid App

*2025-10-09, version 2.1.0*

This is the poorest Apps I never seen in my lifetime. The app does not consider people’s need to buy new mobile phone or they may lost their phone or accidentally delete this Apps. It does not consider people who are foreigner and do not have digital ID to recover the account. And the help desk for people calling from overseas has nobody to answer for months. I have been struggling with this kind of lousy service for months and still failed to resolve the problem and file my tax return.

### 1/5 — Terrible App

*2025-09-24, version 2.1.0*

The worst ever app

## Frequently asked questions about myGov Code Generator

### What does the myGov Code Generator app do?

The app generates secure, time-sensitive codes that you use to sign in to your myGov account online. It replaces the need for SMS codes or answering secret questions, offering a more streamlined and secure login process.

### How do I set up the app?

After downloading, you'll need to set up the app on your device. This involves accepting the Terms of Use and configuring SMS codes as a backup sign-in method if you previously used secret questions. Your myGov account will then register your device for app-based sign-ins.

### Is the myGov Code Generator app free to use?

Yes, the myGov Code Generator app is free to download and use. There are no in-app purchases or subscription fees associated with its core functionality.

### What happens if I uninstall the app or get a new device?

If you uninstall the app or switch to a new device without proper preparation, you could lose access to your myGov account. It is crucial to change your myGov account sign-in settings to include a backup method before uninstalling or migrating devices.

### How often do the codes change?

A new 6-digit code is generated every 30 seconds. A countdown timer indicates when the current code will expire, and you have 30 seconds to use it before a new one is generated. You will need a new code each time you sign in.

## Version history (last 5 releases)

### 2.1.0 — 2020-01-31

Terms of use have been updated to change Department of Human Services references to Services Australia.

### 2.0.0 — 2019-11-23

Updated help text, app icon, app name, app instructions and interface enhancements.

### 1.0.2 — 2018-02-05

Updated app 'About' text to assist users in using the app

### 1.0.1 — 2017-12-23

Updated app description and minor bug fixes

### 1.0.0 — 2017-12-07

No release notes.

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All apps by Services Australia: https://appshunter.io/developer/499478465

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
