# MyGOV Malaysia — user reviews

> 56 indexed App Store user reviews of MyGOV Malaysia by JABATAN DIGITAL NEGARA (JDN), rated 5.00/5 from 1 ratings.

- Source: https://appshunter.io/ios/app/mygov-malaysia/id6502623525/reviews
- App overview in markdown: https://appshunter.io/ios/app/mygov-malaysia/id6502623525.md
- Rating breakdown: 5★ 1 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 0

## Newest reviews (10 of 56)

### 3/5 — Language option

*2026-05-12, version 2.0.8*

Would be better if English language is available as well

### 5/5 — Proposal for a Unified Government Services Application

*2026-01-25, version 2.0.7*

It is proposed that MySejahtera, traffic fine payment services, and MyBorderPass be consolidated into a single application for easier public access

### 2/5 — Personal data error in my digital app

*2026-01-24, version 2.0.7*

My passport using others people face ?

### 4/5 — Good app

*2026-01-22, version 2.0.6*

Ez use and good app for malaysian..If u dun understand bm then this not for u.

### 1/5 — Start off with the right language

*2026-01-20, version 2.0.6*

When downloading choose English or you will be stuck with Bm

### 1/5 — Not able to log in

*2026-01-11, version 2.0.6*

Click on “Ya” in the login page but nothing happens. Pls fix assp

### 2/5 — 👎

*2026-01-09, version 2.0.6*

The app was launched haphazardly. Most of the things are not ready to be used. Too ambitious.

### 1/5 — useless

*2026-01-05, version 2.0.6*

no star

### 1/5 — Not efficient

*2026-01-04, version 2.0.6*

Dah pakai 1 phone , link pulak dgn digital id, apps digital id pulak xleh scan by gallery , the choice .. dah satu hal kena pakai 2phone , logik lah sikit apps ni ... ade 1 phone je ni .. mcm mne nak buka apps ni without scanning the qr with same phone !!!! Stresssss ade apps utk mmbantu tapi menyusah kan ! Baru nak login dah masalah mcm ni... belum masuk lagi utk dicover apps tuuuu 😓

### 1/5 — Very lag

*2025-12-29, version 2.0.6*

no other languages option other than than BM

## Most critical reviews (10 lowest-rated)

### 1/5 — Slow, unresponsive and nothing seems to work

*2026-05-02, version 2.0.8*

The app takes forever to load and unresponsive in terms of loading any IDs, constantly showing
"mengemaskini" on saman. Unable to search for PBT to make any form of check. 

Cannot comprehend on why do we still need to enter our own profile details in-terms of nationality, gender or address?
Since all can be populated by JPN?

Understand that BM is national language but the lack of other language for support is quite disappointing in Year 2026, moreover coming from Madani government that is promoting unity, even Singapore SingPass support all languages.

Really wonder if the app has went through extensive pre-deployment check before releasing for usage. To be frank, still a long way more to have a functional app or to be even competent against SingPass which is a combination of MyDigital ID and MyGov. Spending too much on multiple app instead of focusing on making one that works is quite a showcase of a possible outgoing administration.

### 1/5 — Need to relogin everytime i need to check on this app

*2026-03-10, version 2.0.8*

Re-log in is fine but die die need that stupid mydigital id to log in, mydigital id also logged out automatically and there is no log in option, both app is super unfriendly and underdeveloped

### 1/5 — Not user friendly

*2026-02-11, version 2.0.8*

Multi-ethnic country but only provide single language, not user friendly at all

### 1/5 — Not user friendly enough

*2026-02-10, version 2.0.7*

Should provide language change, include English
UI is not smooth, bad UX

### 1/5 — I can’t verify my IC

*2026-01-29, version 2.0.7*

Why even make this app? I can’t even scan my IC card

### 1/5 — Lack of globalisation and design homogenization

*2026-01-28, version 2.0.7*

It’s as if the UI designers of the application have not studied the Schneiderman’s 8 Golden rules of UI Design

### 1/5 — So half- baked

*2026-01-27, version 2.0.7*

This app is not ready for use. The UI/UX feels like it’s 2005!

### 1/5 — Cannot even open. Hang. Ios 26.2

*2026-01-26, version 2.0.7*

Cannot even open. Hang. Ios 26.2

### 1/5 — I installed & uninstalled and reinstalled but still can’t login

*2026-01-25, version 2.0.7*

Please fix this

### 1/5 — Cannot open

*2026-01-21, version 2.0.6*

why cannot open?

## Most praised reviews (10 highest-rated)

### 5/5 — Apps Pelbagai Guna Terbaru Malaysia

*2026-03-16, version 2.0.8*

Apps pelbagai guna yang bagus untuk kegunaan rakyat Malaysia.

### 5/5 — Anak Melayu - Rakyat Malaysia

*2026-03-12, version 2.0.8*

Aplikasi ini sangat bagus. Memudahkan urusan saya seharian sebagai seorang rakyat malaysia. Saya bangga dengan aplikasi dan inisiatif dari kerajaan ini. 

Kekal kan bahasa melayu sahaja sebagai bahasa operasi aplikasi ini. Kerana ini adalah URUSAN KERAJAAN seiring dengan perlembagaan WAJIB GUNA BAHASA MELAYU SAHAJA! 

Kepada si bodoh yang review 1 bintang: 
1. Kau kalau tak faham macam mana nak bernegara, tak nak ikut perlembagaan dan undang-undang. Lebih baik kau berambus dari malaysia. 
2. Bahasa Melayu sudah di guna kan sebagai lingua franca di kepulauan melayu seperti semenanjung tanah melayu, sabah sarawak (borneo @ kalimantan) , sumatera , pulau jawa dan hingga ke filipina. Jadi, kamu yang “berlagak tapi bodoh” yang tak suka bahasa kebangsaan sendiri, aku sarankan balik negara asal kau. Tapi aku tau kau tak nak balik, sebab Malaysia aman makmur dan orang buniputera sangat baik.

### 5/5 — Tahniah utamakan Bahasa Malaysia

*2026-03-12, version 2.0.8*

Saya amat berterima kasih pada kerajaan kerana mengutamakan bahasa kebangsaan. Pengguna yang mengkritik penggunaan bahasa malaysia mungkin jenis tak nk faham bahasa kebangsaan sendiri. Abaikan saja.

### 5/5 — Terbaik

*2026-03-12, version 2.0.8*

App yang bagus, menggunakan bahasa kebangsaan

### 5/5 — Bahasa

*2026-03-12, version 2.0.8*

Tinggi di Malaysia patut tahu Bahasa Melayu. Kenapa nak guna English kita bukan tinggal di England.

### 5/5 — Terbaik

*2026-03-12, version 2.0.8*

Aplikasi yang memudahkan

### 5/5 — BAHASA MELAYU OUR NATIONAL LANGUAGE

*2026-03-12, version 2.0.8*

Dear Dev, no need to add other language option, this app in BM already good initiative

### 5/5 — bahasa melayu first

*2026-03-12, version 2.0.8*

maintain the bahasa melayu. developer should ignore all negative comments that came from the outcomers people

### 5/5 — Penambahbaikan

*2026-03-12, version 2.0.8*

memudahkan urusan dan jika boleh ditambahkan baik lagimelibatkan urusan kaunter jabatan kerajaan seperti JPN, JPJ dll.

### 5/5 — Good apps

*2026-01-26, version 2.0.7*

For those asking for other languages… your passport is looking a little suspicious :)

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*
