# myGov — Australian Government

> Official Australian Government app for accessing and managing myGov services. (iPhone/iPad app by Services Australia.)

- Source: https://appshunter.io/ios/app/mygov/id938033081 (this page in markdown: same URL + `.md`)
- Developer: [Services Australia](https://appshunter.io/developer/499478465)
- Category: Utilities, Productivity
- Price: Free
- Rating: 2.60/5 from 17 App Store ratings · 690 written reviews indexed
- Age rating: 4+
- Requires: iOS 16.6 · 17 MB
- Languages: American English
- Released: 2022-12-06
- Data updated: 2026-08-28
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/mygov/id938033081/reviews.md

## What is myGov?

Official Australian Government myGov app to use myGov on your mobile. The myGov app makes dealing with government simple and easy.

You can use this app to:
  • securely sign in to myGov on your mobile with a myGov app PIN, Touch ID or Face ID
  • easily view and manage your myGov Inbox messages
  • quickly access your services
  • store some government digital cards and certificates in the digital wallet.


You need a myGov account to set up the app. If you don’t have an account, create one on the myGov site, go to my.gov.au

To find out more go to my.gov.au/app

myGov is not the same as myID (formerly myGovID). myID is the Australian Government’s Digital Identity app. For more information about myID go to myid.gov.au

## Key features

- Secure mobile sign-in
- Manage inbox messages
- Quick service access
- Digital wallet for cards and certificates
- Easy government interaction

## What do users think of myGov?

Overall sentiment: negative

**Pros**

- 🚀 Easy to use
- 🔒 Secure login options
- 👍 Convenient access to government services
- 👍 Wallet integration for cards

**Cons**

- 🐛 Frequent crashes and bugs
- 🔍 Difficult to navigate and access information
- ⏱️ Slow performance and loading times
- 🔒 Overly complex authentication process
- 🤔 Confusing user interface

**Commonly reported bugs**

- Unable to log in or access services
- Inbox messages not loading or disappearing
- Compatibility issues with newer devices
- Inability to submit job applications or evidence
- Incorrect information displayed in app

**Most requested features**

- Improve app stability and reliability
- Simplify login and authentication process
- Enhance user interface and navigation
- Add ability to print or download documents
- Improve integration with other government apps

## Recent user reviews (10 of 690)

All indexed reviews: https://appshunter.io/ios/app/mygov/id938033081/reviews.md

### 3/5 — Improvements needed

*2026-08-06, version 1.41.0*

Overall a helpful app however, the user experience could be improved. 
- opening sub pages within the app means user accidentally closing services and have to go back into the service again.
- inbox notifications are not in real time and often come through after you’ve already opened and read the message.
- for CSA the information isn’t displayed easily/nicely, presuming it’s the same for other services too. The CSA app is better in my opinion. Not necessarily an app feature, but would be helpful to see a payment received and overall balance/debt owing, similar to bank statements. Would also be helpful to go back further than 2 years.
- give options in the settings to customise; text size, layout etc. I don’t want/need larger text and would rather be able to see more information on my page.

### 1/5 — For a 1st world county it’s 3rd world

*2026-08-06, version 1.41.0*

Impossible to log into account. Says scan QR code on phone with a device… how can I scan a QR code with my phone is if it’s on my screen?! Who actually thought this app was a good idea? who comes up with these systems?! Does anyone in this gov actually have any practical sense of mind? Anyone out there? All I hear are echos

### 1/5 — Trash app

*2026-08-06, version 1.41.0*

Can never sign in without resetting passwords that have previously worked and saved on keychain, most the time have to create a new account on myGov website just to go back to incorrect password and usernames trying to sign into this trash app

### 1/5 — Built by incompetents

*2026-08-06, version 1.41.0*

As other reviewers have commented, the method for logging in is mental, often juggling three Apps. Today it randomly decided I’d logged in too many times before I’d even tried to log in and it doesn’t send recovery codes by either SMD or email. 
Trouble is, to run my business I have to use it. Yet more evidence that the Australian government hates small business.

### 1/5 — Bad app I've ever used

*2026-08-06, version 1.41.0*

Bad app

### 5/5 — Ms. William Ian Miller

*2026-08-05, version 1.41.0*

Centrelink

### 1/5 — All 5 stars are suckers

*2026-08-04, version 1.41.0*

This is the biggest pile of doo doo I’ve ever used and the my gov app can suck a fat one

### 1/5 — MyGov

*2026-08-04, version 1.41.0*

Just pathetic…almost unusable and very user unfriendly…did they pay somone for this rubbish app?

### 1/5 — Worst app ever created

*2026-08-03, version 1.41.0*

A complete waste of time, takes ages to work

### 2/5 — The best our government can do?

*2026-08-03, version 1.41.0*

Seriously, we pay how much tax?   This is a complex and unreliable system thought up by a committee most likely.

## Frequently asked questions about myGov

### What does the myGov app do?

The myGov app allows you to securely access and manage your Australian Government services on your mobile. You can sign in using a PIN, Touch ID, or Face ID, view and manage your myGov Inbox messages, quickly access linked government services, and store digital government cards and certificates in a digital wallet.

### How do I set up the myGov app?

To set up the myGov app, you need an existing myGov account. If you do not have one, you can create an account on the official myGov website at my.gov.au. Once you have an account, you can download the app and follow the on-screen instructions to set it up on your mobile device.

### Is the myGov app free to use?

Yes, the myGov app is free to download and use. There are no charges associated with accessing your myGov services through the app. The app is provided by the Australian Government to simplify your interactions with government agencies.

### What is the difference between myGov and myGovID?

myGov is the platform used to access a range of Australian Government services, such as Medicare, Centrelink, and the ATO. myGovID (formerly myGovID) is the Australian Government's Digital Identity app, used for proving your identity online. While they are related, they serve distinct purposes in accessing government services and digital identity verification.

### What kind of government services can I access through the app?

The app provides quick access to various government services linked to your myGov account. This can include services from agencies like Medicare, Centrelink, the Australian Taxation Office (ATO), and others. You can also store digital government cards and certificates, such as proof of vaccination or other official documents, in the app's digital wallet.

## Version history (last 5 releases)

### 1.42.0 — 2026-08-07

We've updated the myGov app with a new look and feel. We've also made updates to improve performance and stability.

### 1.41.0 — 2026-07-10

We’ve made small improvements to the stability and functionality of the app.

### 1.40.0 — 2026-06-05

We’ve made small improvements to the stability and functionality of the app.

### 1.39.0 — 2026-05-08

We’ve made small improvements to the stability and functionality of the app.

### 1.38.0 — 2026-04-11

We’ve made small improvements to the stability and functionality of the app.

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## More apps by Services Australia

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All apps by Services Australia: https://appshunter.io/developer/499478465

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*