# MyGuichet.lu — MyGuichet.lu is there for you > Digital platform for Luxembourg administrative procedures and data access. (iPhone/iPad app by CTIE - Centre des technologies de l'information de l'Etat.) - Source: https://appshunter.io/ios/app/myguichetlu/id1530008994 (this page in markdown: same URL + `.md`) - Developer: [CTIE - Centre des technologies de l'information de l'Etat](https://appshunter.io/developer/445269399) - Category: Utilities, Productivity - Price: Free - Rating: 2.00/5 from 2 App Store ratings · 6 written reviews indexed - Age rating: 12+ - Requires: iOS 15.0 · 298 MB - Languages: German (Germany), American English, French (France) - Released: 2021-07-02 - Data updated: 2026-08-27 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/myguichetlu/id1530008994/reviews.md ## What is MyGuichet.lu? The MyGuichet.lu app enables you to: • carry out certain administrative procedures and keep track of their progress directly from your smartphone and/or tablet; • add supporting documents to your procedures; • consult your communications with administrations; • access certain personal and/or professional data that is held by the Luxembourg authorities. ## Key features - Carry out administrative procedures - Track procedure progress - Add supporting documents - Consult communications with administrations - Access personal data from authorities ## Recent user reviews (6 of 6) All indexed reviews: https://appshunter.io/ios/app/myguichetlu/id1530008994/reviews.md ### 4/5 — Bonne application, pratique *2024-11-27* Néanmoins, elle ne fonctionne que si le téléphone est connecté au wifi, donc pas moyen de l’ouvrir à l’extérieur sur un réseau 5G ### 2/5 — Problem of connection *2023-10-12* Hello I have received a msg on my first connection : “an error is occurred”… and still repetitive since 2 days… help ! ### 1/5 — Découplages intempestifs *2022-08-30* Je n’arrête pas de me faire découpler de l’application. Des fois en l’ouvrant, on voit qu’il se passe un bug et puis l’application est soudainement découplée et il faut la coupler à nouveau encore et encore jusqu’au prochain bug-découplage. ### 5/5 — Great tool saves a lot of time *2022-07-19* As a Luxemburger living in Germany I must admit I am amazed by this tool; huge facilitator for a lot of bureaucratic processes and permits! Saves a lot of time; effort and paper at least in my situation. Greatly recommend it 🔝 Go on digital Luxembourg 🇱🇺🔝 ### 3/5 — Bon début mais *2022-01-11* Très bon démarrage de l’application, merci 👍. Pour augmenter ma note à 5 je souhaiterais que l’option de dupliquer une démarche existe comme sur le portail, autrement inutile de se connecter sur l’application. Merci beaucoup pour votre travail sur l’app ! ### 4/5 — bien *2021-07-06* l application est encore en construction mais pour le covid un lien direct qui affiche le qrcode serait vraiment top la c est galere allez dans un menu luis cliquer pour afficher un pdf et zoomer ## Frequently asked questions about MyGuichet.lu ### What can I do with MyGuichet.lu? MyGuichet.lu allows you to perform administrative procedures, track their progress, upload supporting documents, and view communications with administrations. You can also access personal and professional data held by Luxembourg authorities. ### Is MyGuichet.lu free to use? Yes, MyGuichet.lu is available for free. The app does not have any associated costs for download or usage. ### What devices does MyGuichet.lu support? MyGuichet.lu is supported on iPhone and iPad devices. It is designed to work across various Apple mobile platforms. ### How often is MyGuichet.lu updated? The latest version of MyGuichet.lu is 2.4.0, last updated on March 11, 2026. While the provided data indicates a future update date, typical app updates occur regularly to ensure functionality and security. ### What is the age rating for MyGuichet.lu? MyGuichet.lu has an age rating of 12+. This indicates it is suitable for users aged 12 and above. ### Does MyGuichet.lu have ads? No, MyGuichet.lu does not contain advertisements. The app is ad-free, providing an uninterrupted user experience. ### What is the user feedback on MyGuichet.lu? Based on the available data, MyGuichet.lu has a rating of 2.0 stars from 2 ratings. This suggests that current user sentiment may be mixed or indicate areas for improvement. ### Who developed MyGuichet.lu? MyGuichet.lu was developed by CTIE - Centre des technologies de l'information de l'Etat, the State Information Technology Center. ## Version history (last 5 releases) ### 2.5.0 — 2026-05-21 We regularly update our application in order to offer you the best possible service. ### 2.4.0 — 2026-03-11 We regularly update our application in order to offer you the best possible service. The latest version includes changes to improve the user experience. ### 2.3.3 — 2026-02-05 We regularly update our application in order to offer you the best possible service. The latest version includes changes to improve the user experience. New feature - Services catalogue ### 2.3.2 — 2026-01-13 We regularly update our application in order to offer you the best possible service. The latest version includes changes to improve the user experience. New feature - Services catalogue ### 2.3.1 — 2026-01-05 We regularly update our application in order to offer you the best possible service. The latest version includes changes to improve the user experience. 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User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*