# MyHB App — user reviews > 22 indexed App Store user reviews of MyHB App by City of Huntington Beach, rated 2.20/5 from 45 ratings. - Source: https://appshunter.io/ios/app/myhb-app/id1282727584/reviews - App overview in markdown: https://appshunter.io/ios/app/myhb-app/id1282727584.md - Rating breakdown: 5★ 12 · 4★ 0 · 3★ 1 · 2★ 4 · 1★ 28 ## Newest reviews (7 of 22) ### 1/5 — Please See All Of The Review’s *2022-08-31, version 2022.3.2* 90 percent of the time this App is nonfictional. It has great potential but someone from the city need to finally fix this! ### 1/5 — App no longer works *2022-06-16, version 2022.2.2* Was great a while back, now nothing works. ### 1/5 — FROZEN *2022-04-25, version 2022.1.1* App doesn’t work. Menu comes up but none of the navigation buttons work. Please fix! ### 1/5 — City of HB *2022-04-05, version 2022.1.1* Submitted a graffiti on public property, and the city filed it within 2 days (resolved) my work desk is literally right next to it no one stopped by to see the graffiti yet filed it ‘resolved’? Do better HB ### 1/5 — Worst App Ever *2021-05-03, version 2021.1.1* I live in the city of Huntington Beach and this app was touted to be a handy and convenient way to communicate with the city. After many months of being able to access the app once, I have given up any hope of using it. I have to wonder if that isn’t the intention if the city. ### 1/5 — Doesn’t work *2020-06-20, version 3.3.12* Crashes every time I try to open it ### 1/5 — Not working *2017-12-19, version 3.3.8* Most of the links within this APP don't do ANYTHING when you tap on them! VERY FRUSTRATING! ## Most critical reviews (10 lowest-rated) ### 1/5 — Is it operable? *2026-08-12, version 2026.7.1* How do my taxes contribute to such an awful unusable app? The city should be ashamed ### 1/5 — July 19, 2024 *2024-07-19, version 2024.5.3* App failure. When you tap on app (yes, it is updated) it goes white. Nothing. Please fix! ### 1/5 — Quite possibly the worst app ever. *2023-07-22, version 2023.2.8* This app is a disgrace. Happy to know where my tax dollars are going! ### 1/5 — Defunct *2023-07-01, version 2023.2.7* This app is literally advertised on specially placed signs to alert residents how to report illegal fireworks (cuz Fourth of July is a few days away and people just can’t wait…) and the app IS USELESS. It’s frozen and it’s been like that since at least new years. ### 1/5 — None of the buttons work *2023-03-25, version 2023.1.2* The Home Screen opens up and it appears well organized and intuitive. The problem is, and remains that none of the buttons work. There is no functionality to the app. This problem has been persistent for about a year so I doubt it will be fixed at this point. ### 1/5 — App doesn’t open *2023-02-25, version 2023.1.2* White screen and everything frozen. Useless app. ### 1/5 — Fix the app! *2022-11-08, version 2022.3.3* This app crashes and does not load to the point of frustration. Take the time to remedy it so it can work and help the citizens of HB use it effectively. ### 1/5 — Garbage *2022-09-26, version 2022.3.3* This update is garbage. It doesn’t work. ### 1/5 — We’ll at least it works after first deleting prior installation! *2022-09-24, version 2022.3.3* Bang for the buck rates this app deficient in almost every category . At least it functions some of the time after doing complete delete and reinstall. App software management and design seem to escape your IT providers. Maybe time to just either give up and safe our tax dollars or hire some competent app provider. Clearly whatever you’ve tried continues to fail miserably. ### 1/5 — Terrible *2022-09-21, version 2022.3.2* Always freezes up. Can’t ever get past the home page. Only works when i delete the app than reinstall. Than it only works one time and freezes again. Its a great idea. But it just doesn’t work. ## Most praised reviews (5 highest-rated) ### 5/5 — Kudos to whoever developed this app *2022-03-24, version 2022.1.1* I love being able to connect with my city in such an easy way. Huntington beach surf city USA! ### 5/5 — FROZEN *2020-09-15, version 3.3.12* UPDATE: I deleted and re-downloaded the app. Seems to be working properly now. 👍 Hi. App is frozen. Date is correct, but nothing responds to touch. Can’t open any of the features. Made sure app was updated. Thank you. ### 2/5 — App non functional *2022-10-30, version 2022.3.3* App no longer works ### 2/5 — Update doesn’t work- App is frozen *2021-09-30, version 2021.3.3* This app was fine the handful of times I’ve used it in the past year. However after the recent update a few days ago, nothing works. The home page comes up when you open it, but then none of the buttons work and you can’t navigate anywhere ### 2/5 — App keeps freezing *2021-09-03, version 2021.3.2* I deleted and reinstalled and it worked for a little bit. Tried to look for something later that night and it’s freezing again. Updated app from the App Store and it’s just a white screen. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-22.*