# MyHBPW — user reviews

> 6 indexed App Store user reviews of MyHBPW by Smart Energy Systems LLC, rated 4.52/5 from 96 ratings.

- Source: https://appshunter.io/ios/app/myhbpw/id1452100988/reviews
- App overview in markdown: https://appshunter.io/ios/app/myhbpw/id1452100988.md
- Rating breakdown: 5★ 79 · 4★ 6 · 3★ 2 · 2★ 0 · 1★ 9

## Most critical reviews (6 lowest-rated)

### 1/5 — Bring back online payment

*2024-02-28*

Online payment has been disabled through the app for a while which makes it tricky to pay (I have to do it by phone since I am paperless and don’t get a physical invoice). Please fix!

### 1/5 — Terrible app

*2023-12-19*

App is terrible, kicks me out all the time, says incorrect password or username. Super annoying when trying to simply pay my bill!

### 1/5 — Can’t login so the app is unusable

*2021-10-20*

Disappointed!

### 1/5 — Won’t allow me to set up my account

*2019-10-04*

Doesn’t like my account number (straight off the bill), deletes all my entries when it dislikes any of them, doesn’t like an 8 character password with capitals, lowercase letters, numbers, and special characters (and after all, if someone hacks my account, what can they do?  Pay my bill?  In short, I can’t use this app because I can’t set up my account.  Send me the bills by e-mail like you used to.  By the time I get the snail mail bills during the winter, they will already be three weeks overdue (Thanks USPS).

### 3/5 — Cannot enable auto pay.

*2024-09-22*

I have been trying for half an hour to pay my bill and the app and website won’t let me.

### 5/5 — Nice App

*2021-12-13*

Nice app

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*