# myHC360+ — user reviews > 47 indexed App Store user reviews of myHC360+ by HealthCheck360, rated 2.70/5 from 77 ratings. - Source: https://appshunter.io/ios/app/myhc360-plus/id6446695401/reviews - App overview in markdown: https://appshunter.io/ios/app/myhc360-plus/id6446695401.md - Rating breakdown: 5★ 26 · 4★ 3 · 3★ 3 · 2★ 9 · 1★ 36 ## What do users think of myHC360+? Overall sentiment: negative **Pros** - 👍 Easy to use - 💰 Rewards for health goals - 🤝 Great support team - 🏆 Fun challenges - 📈 Tracks steps and workouts - 💡 Rewarding concept - 📊 Biometric screening results accessible - ✅ Easy to understand results - 👩‍⚕️ Shareable results with doctor - ✨ Clean design - 🎁 Employer-supported wellbeing - 🎯 Keeps users accountable - 🚀 User-friendly updates - 💡 Wellness tips feed **Cons** - 👎 Old app was better - 🧭 Difficult navigation - 🐛 Sync issues with Apple Watch - Manual entry required - 🐛 Does not track workouts accurately - 🐛 Won't stay connected to Apple Health - 🐛 Not syncing steps - 🐛 Clunky and hard to navigate - 🐛 No way to submit repeat activity - 🐛 No feedback/bug report option - 🐛 Stopped tracking Apple Watch after update - 🐛 Unable to login - 🐛 Unable to connect Apple Watch - 🐛 Doesn't track activity - 🐛 No search or help function - 🐛 Arbitrary goals, no adjustment - 🐛 Incorrect password/login info - 🐛 Doesn't stay logged in - 🐛 Took away barcode scanning for calories - 🐛 Won't auto-sync with Apple Health - 🐛 Disconnect/reconnect needed daily - 🐛 Support claims phone is the issue - 🐛 Stuck on white screen - 🐛 Cannot be deleted - 🐛 Crashes - 🐛 Won't open - 🐛 Doesn't import or store data reliably - 🐛 Inconsistent Apple Health sync - 🐛 No help or FAQ section - 🐛 Error messages - 🐛 Rarely syncs with Apple Health - 🐛 Crashes frequently - 🐛 Doesn't pull data from Apple Health - 🐛 Time-consuming troubleshooting - 🐛 Few opportunities to earn points - 🐛 Limited educational opportunities - 🐛 Login took over a month to resolve - 🐛 App less active than user - 🐛 Responds lethargically - 🐛 Won't upload stats - 🐛 Health assessment dropdown not working - 🐛 Corrupts data, gives extra points then takes them away - 🐛 Cannot create an account **Commonly reported bugs** - App not syncing with Apple Watch - App not syncing with Apple Health - App not tracking workouts accurately - App won't stay connected to Apple Health - App not syncing steps - App is clunky and hard to navigate - No way to submit repeat activity - No way to leave feedback/bug report in the app - Stopped tracking Apple Watch after update - Unable to login on phone app - Unable to connect Apple Watch - App doesn't track activity - App has no search or help function - App comes preset with arbitrary goals that cannot be adjusted - App keeps saying wrong password or login info - App doesn't stay logged in - App is not connecting to devices - App took away the barcode scanning feature for calories - App will not auto sync with Apple Health - App only syncs upon initial connection, requires disconnect/reconnect - App won't sync with Apple Health unless disconnected and reconnected daily - App no longer gets step count from Apple Health after update - App doesn't connect to Apple Health as it says - App is stuck on a white screen - App can only be launched from the app store - App won't sync with Apple Health - App cannot be deleted - App crashes - App won't open - App doesn't import or store data reliably - App doesn't sync with Apple Health consistently - App is not user friendly - App rarely syncs with the Apple health app - App crashes so much that manual entry is impossible - App does not pull in data from Apple Health - Last data pull from Apple Health was 6 days ago - App does not sync reliably - App is stuck on a white screen and can only be launched from the app store - App crashes every time when trying to add a device - App doesn't track anything - App login took over a month to resolve - App doesn't save data entered at first registration - App won't save data entered in settings - App is less active than the user - App responds lethargically to every button press - App won't upload any stats - Health assessment dropdown menu to choose the year refuses to drop down - App corrupts then gives extra points then the company takes them away - Cannot create an account - App continues to have issues - Data never makes it to this app from Apple Health **Most requested features** - Easier input of foods & exercise - More features in the new app - Add barcode scanning for calories back - Add search function - Add help function - Add FAQ section - Add way to submit repeat activity - Add feedback/bug report option in app - Allow adjustment of arbitrary goals - Improve login process - Improve syncing with Apple Health - Improve app stability and reduce crashes - Allow app deletion - Improve navigation and user-friendliness - Add more opportunities to earn points - Add more educational opportunities - Improve the health assessment functionality ## Newest reviews (14 of 47) ### 3/5 — Old app was better *2026-02-23* I’ve been using Healthcheck360 with my employer since 2019. The old app was much easier to navigate than this one. I figured with the new app we would get more features, with easier input of foods & exercise but that doesn’t seem to be the case. I’m spending more time in the app but that is due solely trying to find where everything is that used to be one or two clicks away. The website is same as this app, it’s just not very user friendly. **Developer response:** We're sorry to hear you are having trouble navigating our new app. We are actively improving user experience as well as the food & exercise tracking. If you have any specific feedback please submit to our support@healthcheck360.com and we can address it! ### 2/5 — This app needs a workout *2026-01-22* my work uses this to help us track our health along with giving out points to earn PTO. I downloaded this and finally got logged in and got my Apple Series 9 watch connected. After a few weeks I logged into the app and found that has not synced or anything with my watch. I’ve have to go in and manual enter my workouts so I get my credit from work, otherwise I wouldn’t even bother using this app. **Developer response:** We're sorry to hear you are having trouble with the Apple Health connection. We have a background sync that runs when you log in and gathers data from the last 30 days. That may take up to 24 hours to show up in the app, but is usually within an hour or so. If you are still having trouble, please reach out to support@healthcheck360.com. Thank you! ### 2/5 — Doesn’t track progress *2026-01-18* The older version was better. This version does not track workouts accurately and will not stay connected to apple health. **Developer response:** We're sorry to hear you are having trouble with the Apple Health connection. We have a background sync that runs when you log in and gathers data from the last 30 days. That may take up to 24 hours to show up in the app, but is usually within an hour or so. If you are still having trouble, please reach out to support@healthcheck360.com. Thank you! ### 2/5 — What gives? *2025-10-17, version 1.59.0* It’s started out working fine…now, it’s not syncing with my steps. I give up! ### 2/5 — Only way to report a bug is a bad review? *2025-10-01* I’ve found the app kinda clunky and hard to navigate. I use it for a “healthy living”-type program at work. As an example of clunky-ness: It seems there is no way to submit a repeat activity even when I hadn’t reached the repeat threshold. Further example: When I tried to send feedback/bug report about this, I discovered that there was no way to leave feedback in the app. **Developer response:** We’re sorry to hear you’re finding the app difficult to use. It sounds like there may be some confusion around how repeat activities work in your program. Please reach out to your company admin for clarification, or contact support@healthcheck360.com and we’ll assist you directly. ### 1/5 — The app doesn’t connect to apple health as it says *2025-03-21, version 1.43.0* I have reached out to support but they haven’t been able to fix this ### 1/5 — Application doesn’t work with apple health *2025-03-15* This app is difficult to use and buggy. It is stuck on a white screen and can only be launched from the app store. It won’t sync with apple heath and cannot be deleted. I’m not sure how the App Store even accepted this app. Please review. ### 1/5 — Worst app ever *2025-03-01, version 1.41.1* Crashes, won’t open, doesn’t import or store data reliably. Is this thing a joke? ### 1/5 — An exercise in frustration *2025-02-24* App doesn’t sync with Apple Health consistently. So frustrating, how hard can it be? I’ve erased and reinstalled. Nothing seems to help. ### 1/5 — Not User Friendly *2025-02-04, version 1.38.2* The app is not very user friendly. I can’t find a help or FAQ section. I constantly get error messages. ### 1/5 — It absolutely stinks! *2025-01-26* This app absolutely stinks! The only reason why I have it is because this is who my job wants to use for our healthcare benefits discount. The app rarely syncs with the Apple health app. I have weeks worth of workouts that I now manually have to enter. Here’s the kicker…. This app crashes so much that I can’t even manually enter them. Definitely telling HR to please go back to Vitality, their app was so seamless compared to this garbage **Developer response:** We’re sorry to hear about your experience. We’ve recently updated the Apple Health integration to improve syncing reliability and overall performance. Please update to the latest version and try again. If you still encounter issues, contact us at support@healthcheck360.com so we can assist you directly. Thank you. ### 1/5 — Apple health data *2025-01-20, version 1.36.4* This app does not pull in data from Apple Health, the last data pull was 6 days ago. ### 1/5 — Huge miss *2025-01-08* App does not sync reliably. Help instructions have you go through all sorts of hoops, time consuming, but none of which solve the issue. Company should replace some overpaid marketing positions with developers. ### 1/5 — Delete review *2025-01-08, version 1.35.8* — ## Most critical reviews (10 lowest-rated) ### 1/5 — iOS 26 *2025-09-22, version 1.57.0* Since the update it stopped tracking my Apple Watch, I disconnected/reconnected and still isn’t tracking. ### 1/5 — App does not work *2025-09-02, version 1.57.0* Unable to login on phone app, they have been unable to assist. Unable to connect Apple Watch as well. ### 1/5 — Horrible App *2025-08-27, version 1.56.0* I was hoping the app would get better with use but I was wrong. It still doesn’t track activity, no search or help function. Such a disappointment. ### 1/5 — Ablist app *2025-06-13, version 1.49.0* The app comes preset with arbitrary goals that it assumes everyone can do with no way to adjust to your individual circumstance. It’s like they stop the development half way through to make it look pretty but forget to add features that would be helpful. ### 1/5 — Horrible *2025-06-10* The last version was so much better than this one. It keeps saying I have the wrong password or log in info, doesn’t stay logged in , and it’s connecting to my devices. I don’t know why there was an upgrade. **Developer response:** We're sorry to hear about your experience so far. If you have issues with login or device connections, please contact support at support@healthcheck360.com. ### 1/5 — Awful *2025-05-28* Terrible quality of life experience… makes me reset my password every time I login, and when doing so it often takes hours to receive the necessary email. I would never use this app again if it weren’t for a work related health insurance “bonus.” **Developer response:** We're sorry to hear about your experience with our app so far. You should not have to reset your password every time to login. If you're still having this issue, please send the details to support@healthcheck360.com and we'll get it sorted out for you. Thank you! ### 1/5 — Took away the best feature *2025-05-03, version 1.47.0* The best part about the old app was how easy it was to track your calories. Simply scan the barcode. Now that you’ve taken that feature away, I have no use for the app. Very disappointing. ### 1/5 — Will not sync with Apple Health *2025-04-11* I hate this app with a passion. It will not auto sync with Apple Health. Ever. It only syncs upon initial connection. After that you have to disconnect and reconnect every single time if you want to get your points. I reported my issue several times and finally gave up. So I assume this app is owned by a health insurance company or is conspiring with them to make sure we don’t get our points and discounted premiums. I miss Power of Vitality. **Developer response:** We’re sorry to hear about your experience. The Apple Health sync should work, and what you’re describing is not the intended behavior. Please reach out to our support team at support@healthcheck360.com with the details of your issue so we can investigate further and work toward a fix. ### 1/5 — Terrible app *2025-04-08, version 1.44.0* App won’t sync with Apple Health unless I disconnect and reconnect every day. Contacted support and they tried to tell me it my phone that is the issue. Even though 8 other in my department at work is having the same problem. Worst app ever. ### 1/5 — New update is bad *2025-04-01, version 1.44.0* Got the new update today 4/1/2025. Now it no longer gets my step count from Apple Health. I have disconnected and reconnected. No good. Maybe this update is an April Fools joke? Ha ha!! ## Most praised reviews (10 highest-rated) ### 5/5 — I love this app! *2026-01-15* This app helped me track my steps over time and rewarded me for for getting 8,000 or more each day. The support team was also great the one time I needed their help getting logged in. **Developer response:** Thank you so much for your feedback! :) ### 5/5 — Easy to Use *2026-01-15* I love the cost comparison feature and that I can chat with a person to help with my benefits. **Developer response:** Glad you like the cost comparison feature, thank you so much for your feedback! :) ### 5/5 — Pretty easy *2025-12-15* Whoever designed this program needs a gift card to a local burger joint every other Friday. Five stars. **Developer response:** Thank you so much for your feedback! ### 5/5 — Easy to use! *2025-11-26* The app helps me keep track of my workouts and steps. I really enjoy the challenges and that I am able to make mini challenges with specific peers! I also love the opportunity to use my workout/health goals as a way to save money at the same time! Great concept! **Developer response:** Thank you so much for your feedback, we're glad you enjoy our app! :) ### 5/5 — Love The Updates *2025-06-26* Absolutely love the updates made to the myHC360+ platform. Very easy to use and user friendly. ### 5/5 — Great program! *2025-06-26* Love that our employer supports our wellbeing through this organization! We get to go shopping in a mall after earning points for our walking and doing workouts. It’s great. **Developer response:** Great to hear, hope you enjoy the well-earned $$! ### 5/5 — Great to keep me on track! *2024-09-09* I am so glad my employer chose to give us access to HC360! It has helped me stay accountable for my goals, and it has kept me motivated along the way! ### 5/5 — Great app *2024-08-26* Easy to use, has what I need, and connects to my watch!! I love that I can compete and challenges with my work friends! **Developer response:** We are happy to hear this, thanks for the feedback! ### 5/5 — Like the update *2024-08-21* Nice update! I like the colors and the feed is handy when I need wellness tips! It was easy to take my survey. **Developer response:** We are happy to hear this, thanks for the feedback! ### 5/5 — Super Conventient *2024-08-05* I completed a biometric screening through my company and now my results are right here in my app! Not only are my results easy to access, they make it super easy to understand and even share with my Dr! **Developer response:** That's great to hear, thank you for your feedback! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*