# MyHealth Alberta — user reviews > 252 indexed App Store user reviews of MyHealth Alberta by The Government of Alberta, rated 1.00/5 from 1 ratings. - Source: https://appshunter.io/ios/app/myhealth-alberta/id1545953662/reviews - App overview in markdown: https://appshunter.io/ios/app/myhealth-alberta/id1545953662.md - Rating breakdown: 5★ 0 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 1 ## What do users think of MyHealth Alberta? Overall sentiment: negative **Pros** - 🚀 Quick access to results - 👍 Convenient and easy to use - 👍 Helpful for accessing health records **Cons** - 🐛 Glitches and crashes - 🐛 Login issues and errors - 🐛 Unreliable and inconsistent performance - 👎 Complicated and confusing to use - 👎 Lacks important functionality **Commonly reported bugs** - Unable to login or access records - App freezes or gets stuck loading - Incompatibility with certain devices or browsers **Most requested features** - Integration with Apple Health app - Ability to upload vaccination proof to Apple Wallet - Improved security and privacy features ## Newest reviews (19 of 252) ### 1/5 — Useless *2026-07-14, version 2.8.0* Just leads me around in circles asking me to verify my ID (which already shows as verified) ### 1/5 — Does This App Ever Work? *2026-07-14, version 2.8.0* The App never works, logging in using a browser never works, neither Safari nor Chrome. The login for MyAlbertaHealth,or whatever it’s branded this week, just dumps me back to my devices home page. On the rare occasion I can actually login there appears no way to navigate to my records, just a banner telling me what the latest features are, none of which can be located. This used to work a few years back but the idea of accessing my lab results is now just that, an idea, this has gone from bad to worse! I can access them via a PC and on my iPhone (occasionally) but not on my iPad, which is supposed to be compatible, pro 10.5” running iOS 17. This sort of service needs to be extremely backwards compatible. On a separate, but probably related, note it is the same disaster trying to log in to pay car registration each year. I go to the AMA for the car and wait for a call from my Dr. Whatever Alberta pay for this garbage it’s too much! ### 1/5 — This app sucks *2026-07-10, version 2.8.0* Never cook again ### 1/5 — Would be great if it ever worked *2026-07-09, version 2.8.0* Stick to using the website. I’ve never been able to log into the app successfully regardless of which device I use. I use Apple and my partner used android and we both experience the same failures ### 1/5 — Waste of govt money *2026-07-08, version 2.8.0* This app is government run amuck. A total waste of taxpayer money and the WORST implementation of an app I can fathom. The UI and all the integrations are haphazard at best. Come on GoA! Build a real app. Write a Swift native app for iOS. This is a piece of trash! ### 1/5 — Very poor *2026-07-04, version 2.8.0* Not updated from over 2 years ago on many tests and meds ### 1/5 — Doesn’t work *2026-06-21, version 2.7.0* The app doesn’t do anything. Going to delete since it’s useless. ### 1/5 — this app sucks *2026-06-11, version 2.6.0* i love how much this app literally never works! great job guys! ### 1/5 — Did we go backwards? *2026-06-10, version 2.6.0* Unable yo use app as writing is over writing and that’s over a button. Guess the government is to broke to test the app but not enough to waste money changing a WORKING app. ### 1/5 — Horrible *2026-06-05, version 2.6.0* The government is the one in charge of this app you’d really think it’d be better, why not put the time on fixing it when you first made the app ### 1/5 — App does not work *2026-06-03, version 2.6.0* I updated the app and it still doesn’t work. Constantly bugs. You click on the icon and it immediately crashes. ### 1/5 — Horrible app *2026-06-02, version 2.6.0* The app never works and is glitchy. Called the one 800 number to get some assistance and was told to uninstall and reinstall, but it won’t even let me do that. This app is terrible needs to be fixed. ### 1/5 — Poorly handled sso *2026-06-02, version 2.5.0* I started with email and password switched to google sign in when that was an option now the token doesn’t get passed properly and it will just boot you out of the sso browser and back to login screen never logging in ### 1/5 — Frustrating!! *2026-06-01, version 2.5.0* 90% it will say ERROR. The app has excessive web redirects that make it frustrating to use. confusing too! Make it simpler please! ### 1/5 — Constant spam *2026-05-30, version 2.5.0* Constant string of spam notifications that are unrelated to the described purpose of this app: Be notified of lab results and other actual medical information/records. ### 2/5 — Ap never works *2026-05-29, version 2.5.0* About 80% of the time, the ap errors and you can’t log in. Someone fix this garbage ap ### 1/5 — Not sure *2026-05-28, version 2.5.0* I was able to log in before now if I click on it just sends me back to my home page on phone!!! I had an ultra sound on heart and wanna see results before I hear from doctor I could log in month or so ago but not now what happened ? Privacy issues it’s my account !!! ### 2/5 — Bad Notifications *2026-05-27, version 2.5.0* I will never participate in the journey section of this app. So I do not want push Notifications asking me to set up this information. I only want push Notifications when lab results or appointment appointments come in. Please add more granular notification configurations. ### 1/5 — My Alberta Health record app *2026-05-21, version 2.4.0* It used to be a user friendly app,but now,I can’t even open it.When I click the icon it doesn’t open. I uninstalled the app and installed it again but no luck! ## Most critical reviews (10 lowest-rated) ### 1/5 — Alberta is a joke *2026-08-12, version 2.11.0* Never worked. ### 1/5 — Doesn’t work even after reinstalling. *2026-08-11, version 2.10.0* Flicks open and then immediately closes even after reinstalling ### 1/5 — Typical government app *2026-08-09, version 2.10.0* Fix this app, it constantly errors when I try to log in on my phone, works from my pc sometimes. ### 1/5 — App *2026-08-07, version 2.10.0* No good ### 1/5 — The Worst *2026-08-06, version 2.10.0* The Alberta Government has really made a mess of all these apps. You can not enter your Alberta Health Care number even if you have it. The app demands verification prior to information entry. The phone help line has wait times over an hour. The first menu choice on the help line is asking about difficulties using the app, obviously because it is frustrating many people with dis functionality . The ID app needs this app to work yet is a separate app. What an expensive mess they have created. ### 1/5 — App crashes *2026-08-03, version 2.10.0* I can’t even open the app. Just immediately crashes. ### 1/5 — Just spins, does not work *2026-07-30, version 2.10.0* Login in with creds and 2fa and it just spins ### 1/5 — Brutal *2026-07-24, version 2.9.0* Have to login multiple times and then still may not be able to access health records (error messages). Can’t seem to access child records at all. Very, very painful. ### 1/5 — App Crashes *2026-07-23, version 2.9.0* I updated the app and then every time I click on it it crashes to the Home Screen. Please fix this. ### 1/5 — App does not work *2026-07-20, version 2.9.0* App does not work ## Most praised reviews (10 highest-rated) ### 5/5 — Love the App *2025-11-24, version 1.0.24* I like it ### 5/5 — Excellent *2025-01-10, version 1.0.14* Works perfectly ### 5/5 — Convenient & Easy to use *2025-01-09, version 1.0.14* The previous version of the app was highly unreliable, functioning inconsistently. The recent updates have made the app more reliable, and the UI improvements make it much easier to navigate and get the information you need. ### 5/5 — Awsome *2024-09-14, version 1.0.13* I love it no issues for me has everything I need. ### 4/5 — I think people just suck at remembering passwords *2026-05-27, version 2.5.0* Super easy to use and see your recent lab results. Had zero issues logging in or using the service. Thanks for making this app so I can easily access my records. The low reviews are definitely technology impaired individuals. If you have your Alberta account details you won’t have any issues. ### 4/5 — Improving *2026-05-07, version 2.4.0* A while ago, I downloaded this app and got so frustrated that I just deleted it and used the myHealth website instead. It seems to be a lot smoother now and contains all the same information and a few new things like symptom checkers and emergency wait times. ### 4/5 — Quick access to results *2025-01-10, version 1.0.14* I appreciate being able to see my own test results on demand and making follow up appointments accordingly. ### 4/5 — Convenient Access to Health Records *2024-12-04, version 1.0.14* Although the app is sometimes slow and difficult to sign in to, being able to see lab results compared to normal ranges, and what each test is (ie what hemoglobin levels mean), to see physician notes on X-rays, and to see what vaccines you have and what you need is very helpful and gives Albertans the ability to be an active participant in their healthcare. ### 3/5 — Not there yet… *2026-04-01, version 2.1.0* It’s a good start but the app need features like sign in with face and share Apple health data ### 3/5 — Errors *2025-07-25, version 1.0.20* Every time I sign in I get an error message. Then i click on done at bottom left and it goes to the get started page. So then i have to say to allow it to access apple health. EVERY TIME --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*