# MyHealth360 Malaysia — user reviews

> 53 indexed App Store user reviews of MyHealth360 Malaysia by PANTAI MEDICAL CENTRE SDN. BHD., rated 4.70/5 from 30 ratings.

- Source: https://appshunter.io/ios/app/myhealth360-malaysia/id1600046091/reviews
- App overview in markdown: https://appshunter.io/ios/app/myhealth360-malaysia/id1600046091.md
- Rating breakdown: 5★ 27 · 4★ 1 · 3★ 0 · 2★ 1 · 1★ 1

## Newest reviews (12 of 53)

### 3/5 — Unable to add date of birth upon registration

*2026-01-18, version 1.2.7*

The calendar is wrapped. There is no option to select year. So temporarily need to put the current date. After successful registration, unable to edit date of birth.

### 2/5 — This app no update appointment

*2025-08-15, version 1.2.4*

Make appointment in the app won’t work coz no update on hospital system, my id pending verification till now few months

### 1/5 — Unable to reset password

*2025-06-26, version 1.2.1*

I’m not able to reset password and missed my appointment. Please fix asap.

### 1/5 — Slow response

*2025-06-25, version 1.2.1*

Brace yourself if you need immediate response from customer support regarding health or money matters. Simple matters such as changing your contact details can take up to weeks

### 3/5 — Cannot reset password

*2025-06-25, version 1.2.1*

I registered and accidentally logged out the app. Tried to login again but forgot my password. Go to the password reset however not able to get the OTP number for password reset despite trying several times. Please assist

### 1/5 — Buggy, does not support iOS strong password

*2025-06-24, version 1.2.1*

When setting up an account, on the password field, clicking on the iOS Strong password does not work and it’s impossible to paste a password from clipboard 
Also after creating the account it is not linked to your already existing registration at the hospital

### 1/5 — No verification code sent

*2025-06-19, version 1.2.1*

No certification code sent to complete registration. Technically apps not working at all

### 1/5 — Didn’t Get SMS Verification Code

*2025-06-10, version 1.2.1*

I want to access my CT scan result but I can’t sign up to this app due to stuck in sms verification code request :(

### 2/5 — Pending Verification

*2025-05-20, version 1.2.1*

Easy to navigate but impossible to make appointment due to pending passport verification, and it’s been months.

### 2/5 — User verification

*2025-05-15, version 1.2.1*

Pantai admin didn’t bother to verify the user. How to improve on the floor service??????

Without verification, all thing must be manually book or call up to the particular hospital.

Apps was good must nobody care on the after service for user.

### 1/5 — Can’t Sign Up without OTP

*2025-05-09, version 1.2.0*

I can complete my sign up on the app due to the issue not receiving the phone number OTP. No OTP received. Tried with other numbers of friends’ (simply to test), also no OTP received.
It’s not helpful app if can’t access any feature.

### 3/5 — Could not sign in due to forgot pasword

*2024-12-24, version 1.2.0*

Need someone from the app to help on how to change the password. I did not get any verification via phone

## Most critical reviews (10 lowest-rated)

### 1/5 — Issues with OTP & profile verification

*2026-05-12, version 1.2.9*

I am very disappointed with this app. On the very first day of using it, I did not receive any OTP at all, despite numerous attempts.

I have also repeatedly contacted the admin to verify my profile so I can access my medical records, but the issue still has not been resolved on day 4. It is frustrating, especially when medical information should be easily accessible.

Please improve and provide better customer support because this experience has been extremely inconvenient

### 1/5 — Needs to be improved

*2026-04-23, version 1.2.9*

Lab work results take 15 days to be uploaded to the app. That’s quite ridiculous.

### 1/5 — Can’t Sign Up

*2026-03-30, version 1.2.8*

Despite many attempts to create an account and manage my dad’s appointments - kept getting stuck at the register button. Error message : Captcha Done.

### 1/5 — Cant reset password

*2026-03-30, version 1.2.8*

I cannot even reset password

### 1/5 — Can not register at all ?

*2026-03-30, version 1.2.8*

Notice keep shown recaptcha!

### 1/5 — Can't see receipts

*2026-03-07, version 1.2.8*

Not a very useful app. Can't see any of my past receipts despite being to Pantai Hospital many times.

### 1/5 — Cannot open the app

*2026-02-12, version 1.2.7*

Keeps showing “Unknown error”. Please fix.

### 1/5 — App stuck at otp

*2025-10-09, version 1.2.5*

In the registration process it asked for otp that was never delivered. So the registration process can never be completed.

### 1/5 — Stupid all

*2025-09-11, version 1.2.5*

This app or whoever manages this app is stupid

### 1/5 — Feedback of my health 360

*2025-07-15, version 1.2.2*

Very slow n complicated.

## Most praised reviews (10 highest-rated)

### 5/5 — temujanji

*2026-06-02, version 1.2.9*

belum tahu

### 5/5 — Mrs Maria

*2026-05-23, version 1.2.9*

So far this is the best apps ever 👍👍👍

### 5/5 — Good and fast

*2026-01-13, version 1.2.5*

Brilliant

### 5/5 — 很方便

*2025-11-12, version 1.2.5*

我这几年一直进医院，之前没有这个apps每次医疗卡不见. 这个apps 我直接方便多了可以直接查询appointment日期和医生名字资料都有. 住院的时候可以自己点餐不会每次被护士打扰点餐

### 5/5 — Good and Helpful Apps

*2025-10-25, version 1.2.5*

Professional Hospital and Good Services. Professional Doctors

### 5/5 — For medical concern

*2025-08-27, version 1.2.4*

Good

### 5/5 — Service

*2025-06-05, version 1.2.1*

Technically very good

### 5/5 — Billing and receipt

*2025-04-03, version 1.2.0*

Billing receipt still unable to show in app

### 5/5 — Easy apps

*2024-10-19, version 1.1.9*

Very good apps🌷

### 5/5 — 360

*2024-06-14, version 1.1.6*

Thank You Nurse kanmany

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*
