# myHealthspot — user reviews > 19 indexed App Store user reviews of myHealthspot by Azalea Health, rated 2.10/5 from 11 ratings. - Source: https://appshunter.io/ios/app/myhealthspot/id680054073/reviews - App overview in markdown: https://appshunter.io/ios/app/myhealthspot/id680054073.md - Rating breakdown: 5★ 2 · 4★ 1 · 3★ 0 · 2★ 1 · 1★ 7 ## Newest reviews (4 of 19) ### 1/5 — App crashes every time *2023-01-12, version 3.10.5* I tried to meet for a appointment on both my iPad and iPhone each time it would act like it wanted to connect and the close it’s self or crash. I would have to log back in and it just happened over and over again. ### 1/5 — CC payment error *2016-05-16, version 2.0* Paying under Account Summary produces an error- InternalServererror. Did it a second time and still an error. The 2 reasons for my setting up the account was online payment and having my records available. There was no documentation of the visit diagnosis or much of anything else other than the vitals. So it fails on both counts. I'll try again tomorrow. Maybe it needs a bit of time. I'll report back. ### 1/5 — Need more options *2016-04-02, version 1.7.1* This app doesn't give much information or any options to do more. It would be nice to be able to log in and order meds on the go or change something in the chart. ### 1/5 — Won't log in. *2015-12-09, version 1.7* This app would be amazing if you could login one time and see all family members instead of having to log out and attempt to log back in for each person. Every time I try to log in to check my son or daughter's chart/info, I get a "input string not in correct format"...? EVERY SINGLE TIME! So frustrating! ## Most critical reviews (10 lowest-rated) ### 1/5 — Is this even an app? *2026-04-03, version 4.0.2* No matter if I select “remember me” it doesn’t remember. I don’t even think this an app but rather a pointer to a web portal, because no messages are read responded by the Dr. test results aren’t shown. “My chart”is a much better ### 1/5 — App no longer works after the update *2024-10-14, version 4.0.1* After they removed the face id option the app no longer allows me to see any messages sent to me from the doctors. Messages will not even appear on the app. App also crashes on me often. Now I have a hard time getting a hold of the doctors because I can’t see their responses. ### 1/5 — Can no longer sign in with Face ID *2024-06-17, version 4.0.0* Why was the option to sign in with Face ID removed? ### 1/5 — Pointless app *2024-04-10, version 3.11.1* Have an account but it doesn’t show any information. Can’t pay a bill from app. Basically has you register just to display even your first and last name. ### 1/5 — Has a very unique feature :D *2024-01-11, version 3.11.1* I’ve never seen this before but when I try to email my doctor about prescriptions that I need or else I die, the app crashes! It’s so cool, I think to myself, I should message my doctor to get these medications and then I touch the message and the entire thing crashes. So I’ve come to realize I don’t actually need any medication and I can just die instead :D ### 1/5 — Crashes constantly *2024-01-10, version 3.11.1* Most of the time, i cannot see a new message. Here recently, if i click on any message, the app crashes. I have tried deleting app and reinstalling it, i have updated my phone, reset my phone and the messages still crash. ### 1/5 — Can’t open messages *2023-12-28, version 3.11.1* I’ve been trying to open a message one of the nurses sent me, but every time I go to open it the app crashes. Wish they would fix this. ### 1/5 — Can’t open messages *2023-12-27, version 3.11.1* Please please update the app so that messages may be opened ### 1/5 — Can’t open most recent messages *2023-12-11, version 3.11.1* I can always see the preview of the most recent message, but when I open it, only the prior messages show. More recently, the app crashes when I try to click on a message to open it. There are always issues, this app is terrible ### 1/5 — Terrible *2023-11-29, version 3.11.0* This app always crashes and lacks any decent functionality ## Most praised reviews (5 highest-rated) ### 5/5 — Works good for me *2025-08-20, version 4.0.2* I’m not having the issues the other reviews are saying. I’ve had no problem with this app thus far ### 5/5 — I have a question *2020-04-07, version 3.9.5* How do I talk to my doctor from your app ? It doesn’t have anything on the myHealthspot app where I can see and talk to my doctor for my appointments ### 5/5 — Easy to use! *2017-07-28, version 3.2.3* The Azalea Health Mobile is easy to download and easy to use! ### 2/5 — A nightmare now *2024-07-17, version 4.0.1* The app used to be quick and easy. Now it’s worse than going on a website through the browser. ### 2/5 — Cannot download or view files *2024-03-29, version 3.11.1* This app was a solid 3.5/4 until something updated and now I’m unable to access any of my documents new and old. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*