# myHomestead Resident — user reviews > 111 indexed App Store user reviews of myHomestead Resident by Yardi Systems, Inc., rated 3.60/5 from 5 ratings. - Source: https://appshunter.io/ios/app/myhomestead-resident/id6448202182/reviews - App overview in markdown: https://appshunter.io/ios/app/myhomestead-resident/id6448202182.md - Rating breakdown: 5★ 2 · 4★ 1 · 3★ 1 · 2★ 0 · 1★ 1 ## What do users think of myHomestead Resident? Overall sentiment: mixed **Pros** - 👍 Easy to use and navigate - 💳 Convenient online payment functionality - 📝 Simple maintenance request submission - 📱 Accessible building communication portal - 📸 Ability to attach photos to requests - ⚡ Fast app performance - 🎯 Straightforward interface design **Cons** - ⏱️ Slow or non-responsive maintenance staff - ❌ No request history or tracking - 🔍 Lack of request status visibility - 📋 Limited maintenance request categories - 🔐 Remember Me function doesn't work - 💬 No confirmation that messages were read - 🚫 Cannot cancel requests through app - ⚠️ Insufficient emergency/urgent options - 👴 Not user-friendly for older users - 🔴 Account balance shows incorrectly - 📱 Poor notification system for announcements - 🖥️ Confusing password management (SecureCafe branding) **Commonly reported bugs** - Cannot register address in app - App shows negative balance despite paid fees - Remember Me function not working - Cannot cancel maintenance requests - No confirmation that requests were received by staff - Maintenance requests not appearing in staff system - Save login feature not functioning - Cannot select priority/urgent options for certain issues **Most requested features** - Request history and status tracking - Message read receipts and follow-up confirmations - Other/custom category for maintenance requests - Urgent/priority maintenance request option - Multiple repair requests on single form - Building-wide issue category (not unit-specific) - Request confirmation numbers - Lease document access in app - Building staff contact information - Amenity reservation features (barbecue, party room) - Advance notice notifications (water shutoffs, elevator bookings) - Request copy sent to tenant email - Better password labeling (Homestead instead of SecureCafe) ## Newest reviews (15 of 111) ### 4/5 — Great app *2026-08-03, version 26.4.0* This app is helpful in getting repairs, paying rent, keeping up to date on announcements for the building. The only negative is that there is no where it input maintenance requests for the building. You can for your apartment but not the building. ### 4/5 — Easy to use *2026-05-04, version 26.4.0* Easy to login and use ### 3/5 — Needs notifications *2026-04-16, version 25.12.0* Seems to work fine but needs to be able to send notifications for new announcements. ### 2/5 — Recent changes *2026-04-02, version 25.12.0* Recently changed how having a password functions, it sucks. Having to enter a verification code everytime instead of just having a password or, god forbid, having the app remember my login, is incredibly annoying and I've never seen any other app do this. It's not "easier" or "faster", it's useless and annoying. ### 2/5 — Just ok *2026-04-01, version 25.12.0* Improve the user interface and add more functionalities. ### 5/5 — Excellent and very productive *2026-03-29, version 25.12.0* Save time and speed up some options for any doubts ### 5/5 — so far so good!! *2026-03-24, version 25.12.0* user friendly! ### 5/5 — Good *2026-03-02, version 25.12.0* Easy to use! ### 5/5 — Very good app! *2026-02-28, version 25.12.0* Easy to use and keeps me up to date with everything happening in the building ### 3/5 — Not Really Helpful *2026-02-24, version 25.12.0* Still cannot receive by email building notifications posted on paper in elevators and hallways. No maintenance request tracking system. ### 3/5 — No right category *2026-02-12, version 25.12.0* There should be an option to choose other if no category fits description issue . ### 5/5 — App Review *2026-02-05, version 25.12.0* App very helpful and informative ### 5/5 — Great *2026-02-04, version 25.12.0* Good ### 4/5 — Good App *2026-01-12, version 25.12.0* App is good ### 4/5 — Fixing the electrical *2025-12-29, version 25.12.0* I think having this cell phone portal to get in touch with maintenance is an excellent idea. Hoping the problem can be resolved in a few days. Thank you. ## Most critical reviews (10 lowest-rated) ### 1/5 — Application *2026-07-05, version 26.4.0* I’m having an issue logging into the app. After entering my email, the next step should be to select “Send the verification code to my email”, but most of the time this option doesn’t appear. As a result, I’m unable to receive the verification code and can’t log in. Could you please help resolve this issue? ### 1/5 — Complicated app. *2026-04-26, version 25.12.0* Hate the login ### 1/5 — Nothing is ever done *2026-02-09, version 25.12.0* For the past two years, we have been trying to let Homestead know that somebody upstairs has a washer in their apartment. We’ve got water all over our floor soap all over our floor and yet we have to clean it up. They say they can’t do anything. Try getting your plumbing done properly. ### 1/5 — Terrible *2025-12-31, version 25.12.0* Staff doesn’t use the app to notify tenants of anything and the app shows a negative balance when you’ve actually paid your fees. ### 1/5 — Zero performance *2025-12-26, version 25.12.0* It’s not practical at all. ### 1/5 — Notices *2025-11-07, version 25.8.0* When the water is going to be shut off it should be announced at least a day before not the same day it is shut off. ### 1/5 — Worrest maintenance *2025-09-01, version 25.8.0* dead slow response ### 1/5 — Bad company *2025-08-05, version 24.6.1* Bad service ### 1/5 — Terrible App *2025-07-11, version 24.6.1* I have submitted 3 work orders still waiting for management to contact me. It doesn’t allow to submit work orders for urgent fix. It has to allow for urgent work orders. Matters like air conditioning needs to be addressed asap considering current heat waves in Toronto ### 1/5 — Completely Broken *2025-07-08, version 24.6.1* Cannot use the app without registering my address. It will not allow me to register my address. LOLOLOLOL. There is no water in the kitchen and no one knows when it will be turned back on. LOLOLOLOL. Your app is broken as this building. LOLOLOL. ## Most praised reviews (10 highest-rated) ### 5/5 — Thank you *2026-07-30, version 26.4.0* I cannot thank Homestead enough thank you so very much ### 5/5 — Mr. Amir Safdar *2026-07-22, version 26.4.0* It’s easy and very convenient ### 5/5 — Very Helpful *2026-07-05, version 26.4.0* The Homestead App is very helpful and convenient. It is good to know that it helps keep routine requests for maintenance organized for the staff. ### 5/5 — Very good *2026-06-19, version 26.4.0* Good ### 5/5 — Handy!!! *2026-06-11, version 26.4.0* This application make maintenance request, to check any announcements, or any information made handy. ### 5/5 — Easy *2026-06-01, version 26.4.0* It’s very convenient now to ask request help. ### 5/5 — Great App *2026-05-26, version 26.4.0* This is so much easier to use than the old way! So nice to be able to add to your account throughout the month. Great for budgeting. ### 5/5 — A good thing *2026-04-29, version 25.12.0* Very convenient and clear communication ### 5/5 — Fast and efficient *2026-04-02, version 25.12.0* For the few service requests that I’ve had their resolved within hours.. where the paper method would get addressed in several days ### 5/5 — Straightforward app *2026-03-30, version 25.12.0* The app is pretty basic and straightforward. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*