# MyHotelTeam — user reviews > 23 indexed App Store user reviews of MyHotelTeam by Hotel Effectiveness Solutions, LLC, rated 3.30/5 from 87 ratings. - Source: https://appshunter.io/ios/app/myhotelteam/id1483596888/reviews - App overview in markdown: https://appshunter.io/ios/app/myhotelteam/id1483596888.md - Rating breakdown: 5★ 44 · 4★ 4 · 3★ 4 · 2★ 8 · 1★ 27 ## Newest reviews (3 of 23) ### 1/5 — Useless application *2023-01-13, version 3.0.22* The app always have problems. Doesn’t show the schedule, logged me out and then I’m unable to sign in again. ### 1/5 — Doesn’t work *2022-09-16, version 2.8.0* I can’t even get passed the login screen. ### 1/5 — Department Schedule Not available👎🏾 *2020-09-02, version 2.3.14* Having the department’s schedule is very useful and should be available. ## Most critical reviews (10 lowest-rated) ### 1/5 — App Needs More Features *2024-06-11, version 3.22.10* App needs to have the feature to show who all is scheduled during the whole week. Also the app should have the clock in and out feature on it. We need to be able to see our total hours calculated for the work week instead of having to add them up ourselves. And possibly check calculator for payroll ### 1/5 — Recent Update causing issues *2024-05-25, version 3.21.14* Since the recent update on 5/23 the website/app is terrible. “All shifts” is reflecting the same schedule every day with even tho some days are different. ### 1/5 — Can’t view schedule *2024-05-23, version 3.21.10* Cant view my schedule because the app says it needs to update but the App Store says it’s updated… ### 1/5 — App doesn’t work after update saying I still need to update *2024-05-23, version 3.21.10* ??? ### 1/5 — Crashes often *2024-03-05, version 3.18.2* Just got logged out when I was using the app no problems just yesterday. Other reviews they are responding saying to delete and download new app. I did this and *gasp* it had no effect on recovering my account 😱 ### 1/5 — Broken *2024-02-22, version 13.17.2* The app was fine for a while, then suddenly it stopped working. Now my schedule is no longer visible even after deleting the app, resetting my password and even being issued a new invitation. Now it’s completely useless. ### 1/5 — Employee logging in and loading error *2023-11-01, version 3.15.4* My staff have to constantly have me reset there password as it will not let them log in . After the log in once reset the password all over the very next time it logs them back out an will not let them use the password they just set it’s just a blank screen . It’s a daily issue of having to reset these passwords for it to work one time after . It’s gotten so bad half my team has decided to stop using it . Please let us know what we can do to stop this it’s insane the amount of times I have to send them the new link. Thank you ### 1/5 — App won’t open *2023-08-31, version 3.12.2* Updated today and the app won’t open at all, was fine before the update ### 1/5 — Need fix issue *2023-07-23* Use one time and going to be all white out. I reinstalled app so may times. **Developer response:** Update 8/17/2023: The white screen issue has been resolved in our most recent app version (v 3.11.26 or later). Please try installing this version and let us know if the problem continues by emailing support@myhotelteam.com. Previous: We're sorry you are having issues with the app! Your feedback helped us identify an issue we are working to fix in the next couple of weeks. Please reach out to us at support@myhotelteam.com with your device version and OS version so we can narrow down the problem. Thank you for letting us know! ### 1/5 — Unable to download the app *2023-05-20, version 3.7.8* My mother have an Android with Cricket wireless and she can’t download the app. It shows that is not compatible. She don’t have any problems with any other apps. ## Most praised reviews (10 highest-rated) ### 5/5 — Features: *2025-05-03, version 3.35.4* * **Gamification** * **Real-time task management** * **Mobile time tracking** ### 3/5 — About time off request. *2024-04-05, version 3.18.2* Can you make time off request cancel button? ### 3/5 — Update *2023-07-14, version 3.10.2* Since updating all I get is a blank screen. Cannot see my schedule anymore. ### 3/5 — Since update *2022-07-26, version 2.8.0* Since the recent update it’s now not wanting to work or load anything when it was working fine before the update ### 2/5 — Time off Request *2025-06-16, version 3.36.18* You should be able to cancel and/or edit your time off requests ### 2/5 — Impossible password recovery *2024-09-23, version 3.26.4* I am unable to recover my password even tho I know my username. This is one of those sad technology things. I get an email the day before every shift to remind me my schedule but somehow I can’t recover my password to get into my account. It’s really messing up my work vibes. Sad. ### 2/5 — Can’t login through the app *2024-07-20, version 3.23.10* App worked fine, but all of the sudden I was kicked out and now can’t log back in. I’ve had many coworkers who have experienced the same thing. I can log in through the website, but it would be nice to have access to the app. ### 2/5 — Constant Issues with Login *2023-06-15, version 3.8.6* Will not keep me signed in and when I try to sign back in it tells me my username and password are wrong…they aren’t!! I have to constantly ask my manager to send me a link to sign in. It’s very frustrating ### 2/5 — App bug *2022-08-03, version 2.8.0* This my very first time on this app ! And it’s giving me problems . 😩 and I need it for work ### 2/5 — Confirmation code *2022-04-10, version 2.7.16* Wont let me set up my new account, and telling me my confirmation code is invalid which makes no sense when the confirmation code is supposedly valid for another two weeks. Makes no sense to me. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-13.*