# MyHousing > Mobile app for accessing and managing personal housing information and payments. (iPhone/iPad app by Family and Community Services, NSW.) - Source: https://appshunter.io/ios/app/myhousing/id1456978386 (this page in markdown: same URL + `.md`) - Developer: [Family and Community Services, NSW](https://appshunter.io/developer/1456978385) - Category: Utilities - Price: Free - Rating: 3.78/5 from 50 App Store ratings · 13 written reviews indexed - Age rating: 4+ - Requires: iOS 13.0 · 21 MB - Languages: English - Released: 2019-05-01 - Data updated: 2026-09-23 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/myhousing/id1456978386/reviews.md ## What is MyHousing? Accessing your housing information just got easier! The MyHousing app allows you to access and manage your housing information on the go from your smart phone. Registering for the app will provide access to key features personalised to your circumstances: - View account balances such as rent, water and Rentstart bond loan - Make payments to accounts - Update contact details including emergency contacts - View tenancy and household details including rent and income information - Complete a Rent Subsidy Application - Request maintenance repairs - Track the progress of your application and submit support information - View approved application details - Access support services Tap on the features to start using the app today! ## Key features - View account balances - Make payments - Update contact details - View tenancy details - Apply for rent subsidy - Request maintenance - Track application progress ## Is MyHousing safe? MyHousing appears mostly safe based on user ratings. The AppsHunter Safety Score for MyHousing is 74 out of 100. This assessment is based on 50 user ratings, with an App Store average of 3.8 out of 5. ## Is MyHousing legit? MyHousing appears to be a legitimate app. The AppsHunter Legitimacy Score for MyHousing is 80 out of 100 points across 7 verification signals from App Store and developer data. ## Recent user reviews (10 of 13) All indexed reviews: https://appshunter.io/ios/app/myhousing/id1456978386/reviews.md ### 1/5 — Broken *2025-07-04* Need put address back on when you report maintenance ### 1/5 — Through the roof! *2025-06-12* The app a mess. The developer should fix it so that it All Readable. Five stars when fixed. ### 1/5 — The keychain broke *2025-05-08* The keychain was broken so I have no way of automatically logging in ### 1/5 — Errors *2025-03-18* I am not able to pay normally on the housing NSW website anymore so they said to download this app to make a rent payment. So I do just that and it keeps giving me an error every time I try to pay. A relative also tried with the relevant info and also got errors. Your captcha system is broken! ### 5/5 — 22 derby starts MERRYLNDS *2024-12-02* 1 ### 1/5 — Useless app *2022-05-09* Is impossible to leave message to housing. For example Inform them about Covid infection in house. ### 1/5 — Don’t work *2021-07-27* The app just instantly closes on iPhone 7 Plus iOS 14.7 ### 1/5 — Problem Entering CRN *2020-05-25* To create an account I am required to enter my CRN which I am unable to do as the field will only accept numeric input and does not have the option to change my keyboard to alphabetic input which is require as my CRN contains and letter at the end. Well done. **Developer response:** Hi FezMez Comedy, we're sorry you're not having a good experience with the app. Your CRN only consists of numbers and no letters. The CRN used to register is your housing Client Reference Number, not your Centrelink Customer Reference Number. We hope this helps. If you require any support, please email MyHousingApp@facs.nsw.gov.au. Thank you. ### 5/5 — Awesome app! *2019-09-10* Great work on this app. The look and feel of the UI is beautifully simple, easy and intuitive. The buttons linking to other pages renders perfectly. Keep up the great work. Definitely a must have app for all user types. **Developer response:** Hi Mekaelle, we're glad you like the look and feel of the app and hope you continue to enjoy using it! We appreciate your feedback, thank you! ### 1/5 — Crashing *2019-08-17* Just downloaded app on iPhone X and app won’t open. Just keeps crashing. Have not even been able to see a screen to review. **Developer response:** Hi Crysta1clear, we're sorry to hear you were unable to use the app. Please send your details through to MyHousingApp@facs.nsw.gov.au so we can arrange to call you? ## Frequently asked questions about MyHousing ### What is MyHousing? MyHousing is a mobile application designed to help users access and manage their housing information. It allows for viewing account balances, making payments, updating contact details, and tracking applications. ### How do I register for MyHousing? Registration for the MyHousing app provides access to personalized features based on your housing circumstances. Specific registration steps are available within the app upon first use. ### Can I make payments through MyHousing? Yes, the MyHousing app allows you to make payments directly to your housing accounts, including rent, water, and Rentstart bond loans. ### What kind of housing details can I view in MyHousing? You can view tenancy and household details, including rent and income information, as well as approved application details. ### Does MyHousing allow me to request repairs? Yes, the MyHousing app enables users to request maintenance repairs for their housing. You can also track the progress of these requests. ### What is the age rating for MyHousing? MyHousing has an age rating of 4+, making it suitable for a wide range of users. ### How often is MyHousing updated? The latest version of MyHousing is 1.5.0, and it was last updated on July 25, 2025. Updates typically include improvements and new features. ### What devices is MyHousing available on? MyHousing is available on smart phones. While specific operating systems are not detailed, it is designed for mobile access. ## Version history (last 1 release) ### 1.5.0 — 2025-07-25 - UI Changes ## More apps by Family and Community Services, NSW - [Tap App - DCJ](https://appshunter.io/ios/app/tap-app-dcj/id6443886824) - [Tap App Training](https://appshunter.io/ios/app/tap-app-training/id6502798876) All apps by Family and Community Services, NSW: https://appshunter.io/developer/1456978385 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-23.*