# MyHPN

> Mobile health insurance management for Health Plan of Nevada members. (iPhone/iPad app by Health Plan of Nevada, Inc..)

- Source: https://appshunter.io/ios/app/myhpn/id1472407575 (this page in markdown: same URL + `.md`)
- Developer: [Health Plan of Nevada, Inc.](https://appshunter.io/developer/739824357)
- Category: Health & Fitness, Medical
- Price: Free
- Rating: 1.40/5 from 84 App Store ratings · 36 written reviews indexed
- Age rating: 12+
- Requires: iOS 8.0 · 67 MB
- Released: 2019-07-28
- Data updated: 2026-06-28
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/myhpn/id1472407575/reviews.md

## What is MyHPN?

Keep track of your health plan information the easy way - together in one place.

The MyHPN app makes it easy to manage and access your important health insurance information
on the go. Use this convenient service to:

- Find out who is on record as your primary care provider (PCP).
- Talk with our advice nurse. Available 24/7.
- 24/7 virtual visits. No appointment needed.
- Search for a doctor, specialist, facility or lab.
- View and email your health plan ID card.
- Save your health plan ID card to your wallet.
- See your copay, deductible, and out-of-pocket expenses, if applicable.
- Check the status of a claim, prior authorization or referral.
- Access your health records.
- View invoices and pay your premium, if applicable.
- Update your contact information and address.
- Select communication preferences.
- Save your password with Touch ID or Face ID.
We’re continuously adding new features and functionality to improve your experience. Check back
regularly.

Your personal medical information is confidential and is only available to you and your provider. To get
started, download the app and sign in with your One Healthcare ID. First-time users will need to create an
account.

You must be a Health Plan of Nevada member to use the app.

## Key features

- Access health plan ID card
- Find doctors and facilities
- 24/7 advice nurse and virtual visits
- View copay and deductible
- Check claim status
- Access health records
- Pay premium

## Recent user reviews (10 of 36)

All indexed reviews: https://appshunter.io/ios/app/myhpn/id1472407575/reviews.md

### 5/5 — Works for me

*2023-12-26*

After reading all the negative reviews, I was hesitant to install this app on my iPhone, but I was able to login and see all my health plan information. Works fine.

### 1/5 — still cant login

*2023-11-10*

Several other reviews have cited a do-loop of logging in or registering, this is still the case. I have an account with HPN and can login using a browser. When I go to login using this app, The member ID doesn't display correctly, I get a pop up that says I have an account, I click that I want to use the existing account, and I get booted back to the original generic login screen.

### 1/5 — Worthless

*2023-08-18*

I’ve been trying for 2 weeks to login and though I know the info is correct I just get a message that they are having technical difficulties. First time I’ve had medical insurance with a company that doesn’t have a working, useable app.

**Developer response:** Thank you for your comment. If you’re still having trouble, please call the number on the back of your health plan ID card for assistance.

### 1/5 — Not worth downloading

*2023-06-28*

This app doesn’t work it’s impossible to log in. I’d just use the website but that doesn’t work either…What’s the point in having health insurance you can’t even access?

**Developer response:** Thank you for sharing your experience. We will provide this information to our technical team. If you’re still having trouble, please call the number on the back of your health plan ID card for assistance.

### 1/5 — Doesn’t work

*2023-05-06*

I can’t login through the app or even on a laptop. It just brings me back to the previous page again and again. Don’t waste your time downloading as it won’t work!

**Developer response:** Thank you for your comment. If you’re still having trouble, please call the number on the back of your health plan ID card for assistance.

### 1/5 — Terrible app

*2023-04-26*

I don’t know why I am even writing this. I tried to use this app before and it was broken. Glad to see that it is still broken. Tells me this app will never work. They don’t care. As long as you are giving them money right?

**Developer response:** Thank you for your comment. If you’re still having trouble, please call the number on the back of your health plan ID card for assistance.

### 1/5 — Doesn’t work with an iPhone?

*2023-04-17*

Tried to register 3 times. This shouldn’t be on Apple apps. Endless loop of registering as others have pointed out For Years. Thought it would work but no way. Don’t pay attention to the bot that says the issue is fixed. Scroll back a couple of years and you can see the same problem over and over. How about this, spend some money and a real developer and not some cheap hack. Zero stars.

**Developer response:** Thank you for your comment. If you’re still having trouble, please call the number on the back of your health plan ID card for assistance.

### 1/5 — Keeps wanting me to register

*2023-01-22, version 1.11.0*

Went through the process 3 different times, but it still won’t let me access the app. Zero stars*

**Developer response:** Thank you for your comment. If you’re still having trouble, please call the number on the back of your health plan ID card for assistance.

### 1/5 — Pain in the butt app

*2023-01-02, version 1.11.0*

Now I know why many other others gave low ratings

### 1/5 — Worthless just as the website

*2022-09-15, version 1.11.0*

This app won’t let me log in due to “technical error”
Deleting off my phone

## Frequently asked questions about MyHPN

### What is MyHPN?

MyHPN is a mobile application designed for Health Plan of Nevada members to manage their health insurance information. It allows users to access their ID cards, find providers, check claim statuses, and connect with healthcare professionals.

### Who can use MyHPN?

You must be a Health Plan of Nevada member to use the MyHPN app. First-time users will need to create an account using their One Healthcare ID.

### Does MyHPN offer virtual visits?

Yes, MyHPN provides 24/7 virtual visits with no appointment needed. This feature allows members to consult with healthcare professionals remotely.

### How can I find a doctor with MyHPN?

The app allows you to search for a doctor, specialist, facility, or lab. This helps members easily locate healthcare providers within their network.

### Can I view my health plan ID card on MyHPN?

Yes, you can view and email your health plan ID card directly from the MyHPN app. You can also save it to your mobile wallet for quick access.

### What kind of financial information can I see on MyHPN?

MyHPN allows you to see your copay, deductible, and out-of-pocket expenses, if applicable. You can also view invoices and pay your premium through the app.

### How often is MyHPN updated?

The app was last updated on July 8, 2023, with version 1.13.0. The developers are continuously adding new features and functionality to improve the user experience.

### What is the user rating for MyHPN?

MyHPN has a user rating of 1.4 stars from 84 ratings. This indicates a generally negative user sentiment based on available data.

## Version history (last 5 releases)

### 1.13.0 — 2023-07-08

Bug fixes and improvements to enhance your experience.

### 1.12.0 — 2023-04-19

Bug fixes and improvements to enhance your experience. Adjustment to the biometric fingerprint authentication, and fix to the display for date of birth.

### 1.11.0 — 2022-02-01

Bug fixes and improvements to enhance your experience.

### 1.10.2 — 2021-09-30

Bug fixes and improvements to enhance your experience.

### 1.10.0 — 2021-09-16

Bug fixes and improvements to enhance your experience.

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## More apps by Health Plan of Nevada, Inc.

- [NowClinic](https://appshunter.io/ios/app/nowclinic/id602339098)
- [Tummy2Family](https://appshunter.io/ios/app/tummy2family/id1435311301)
- [HPN & SHL](https://appshunter.io/ios/app/hpn-and-shl/id6451453728)

All apps by Health Plan of Nevada, Inc.: https://appshunter.io/developer/739824357

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-28.*
