# myHPSJ — user reviews

> 11 indexed App Store user reviews of myHPSJ by Health Plan of San Joaquin, rated 4.70/5 from 1,931 ratings.

- Source: https://appshunter.io/ios/app/myhpsj/id943180789/reviews
- App overview in markdown: https://appshunter.io/ios/app/myhpsj/id943180789.md
- Rating breakdown: 5★ 1,674 · 4★ 131 · 3★ 52 · 2★ 16 · 1★ 58

## What do users think of myHPSJ?

Overall sentiment: negative

**Pros**

- 👍 Easy and quick to use
- 🚀 All health care information in one place

**Cons**

- 🐛 App constantly freezes
- 🤖 Repeatedly asks for review
- 🚫 Drop-down menus don't work
- 🤔 No option to schedule appointments

**Commonly reported bugs**

- Login information not working
- Unable to sign up

**Most requested features**

- Ability to schedule appointments with any doctor
- Convenience features for 2021

## Most critical reviews (10 lowest-rated)

### 1/5 — Won’t stop asking for a review

*2023-05-12*

See above

### 1/5 — MyRewards

*2023-01-03, version 4.1.55*

I specifically added the app to easily sign my children up for the MyRewards program. There are two drop down option that are required to move forward on the form and neither drop down menus work, so you cannot move forward.

### 1/5 — Frustrating

*2020-08-08, version 3.4.51*

I go to create an account it takes me all the way to selecting my three questions for security then it makes me login again and then it keeps saying that my login information is wrong so when I try to create account for another family member it did the same thing but this time It told me to go to the website to login and go to the website and login it’s still not letting me login and it’s the same correct information It’s saying that it’s wrong but it’s not

**Developer response:** When you sign-up an email is sent to you that you must confirm by clicking on the link.
This step needs to be completed before you can login to the app.
Please use the same username and password for the Member Portal website and the myHPSJ app.

### 1/5 — Can’t sign up

*2020-03-11*

It won't letting me sign up

### 1/5 — Dr

*2018-06-05*

Is a listing of Doctor to call as a new patient. Those Dr aren’t accepting new patient.

### 2/5 — App freezes

*2023-08-02*

The app constantly froze as I was entering in my information.

### 2/5 — review

*2022-04-12, version 4.1.55*

The app asked for a review 5 times in less than 3 minutes! Can I maybe use it first then leave a review? Sheesh

### 2/5 — What’s the point

*2021-03-12, version 3.4.51*

I think we should have The ability to schedule appointments with any given doctor. No option given on here. No function to this. Have a leap of faith and progress into 2021. People are looking at needing convenience, this is none.

### 5/5 — Great

*2022-07-11, version 4.1.55*

So easy and quick

### 5/5 — Everything I Need

*2022-02-17, version 4.1.55*

…all my health care information is in one place.

## Most praised reviews (1 highest-rated)

### 5/5 — Great App

*2015-05-23, version 1.2.10*

Great app. Having a family I've used medical apps in the past and found this one to be easy to navigate and use. Would recommend to family and friends.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*