# MyHSCU — user reviews > 20 indexed App Store user reviews of MyHSCU by Heritage South Credit Union, rated 4.90/5 from 1,841 ratings. - Source: https://appshunter.io/ios/app/myhscu/id1466658752/reviews - App overview in markdown: https://appshunter.io/ios/app/myhscu/id1466658752.md - Rating breakdown: 5★ 1,681 · 4★ 104 · 3★ 25 · 2★ 4 · 1★ 27 ## What do users think of MyHSCU? Overall sentiment: neutral **Pros** - 👍 Great customer service - 💯 Simple and easy to use - 🚀 Fast and easy deposit - 👍 Seamless account transfers **Cons** - 🐛 App not working/loading issues - 🤔 Outdated app design and features - 🤔 Difficulty finding/using certain features - 🤔 Issues with remote deposit **Commonly reported bugs** - Crashes when opening messages - Long loading times for account information **Most requested features** - Display credit score within the app - Improve remote deposit functionality ## Most critical reviews (10 lowest-rated) ### 1/5 — Bugs *2024-12-17* I’d love to give it a better rating, but the app doesn’t work at all. Takes 10 minutes to log in, and will not show my balances. ### 1/5 — Will not work at all now. Worst update ever *2024-03-20* This update will not load and app is not working at all now ### 1/5 — No happy *2024-03-20* Need to seriously stop with the updates!!!! Not everyone has the space and I’ve used this feature for 2 years no issues but now can’t because you require a 2024 phone to use it now! ### 1/5 — App issues *2024-01-10* I can’t get the app to work like it seems like it should. For example, I’ve tried deleting old cards which are no longer valid and it won’t allow me to. However, they’re my cards and my account. ### 1/5 — Old account *2023-02-23* My account is old and closed but yet on the app it still have my old account number on there! This credit do not have a after hours in case of something serious happening with your account and my funds was posted pending no they just have vanished! If I could give zero stars I would! I am getting a new bank! ### 1/5 — awful *2020-10-20* the app crashes everytime i open a message ### 3/5 — Don’t know how to lock and unlock my card *2025-09-28* App format had changed and I can’t find things the way used to be able to find them ### 3/5 — B- *2024-12-18* Seamless to make transfers in between accounts & customer service is A+ but the app hasn’t really changed since the day I opened an account up over 6+ years ago. ### 3/5 — Remote deposit needs work!! *2021-04-30* I have two different credit union accounts. I followed the instructions to the letter on how to endorse the checks to do remote deposit with both credit unions. The other Credit union app works perfect every time but this app fails to deposit my check about half the time because it says I didn’t endorse it with “for mobile deposit only.” Which I clearly do each time the same way each time. But somehow this app still fails. Very frustrating- even contacted credit union about it but no luck in getting it fixed. ### 4/5 — MNettles *2025-02-12* The best Simple and easy ## Most praised reviews (10 highest-rated) ### 5/5 — Love them *2026-04-21* Love them ### 5/5 — Great service *2025-03-31* I have been with HSCU over 15 years. They helped me through selling and purchasing my new home. They are quick to help or to offer friendly advice. ### 5/5 — Deposit from home *2025-01-06* Fast and easy ### 5/5 — Love these guys *2023-06-03* This is my credit union they always go the extra mile to help and there customer service is amazing ! I moved to Pelham and still drive to moody to bank with them. AMAZING THANKS GUYS! Nathanielesh ### 5/5 — Good app *2021-05-18* 👍🏿💯 ### 5/5 — Fantastic App! *2021-03-06* Whomever created the app needs to be congratulated! ### 5/5 — Great App *2021-02-12* Very simple to use and easy to access. I never have any login issues and the app is pretty straight forward. I do wish it displayed your credit score within the app so you can keep up with it for future references. ### 5/5 — Amazing *2021-02-04* I’ve literally been with the credit union since high school. I have absolutely no complaints honestly! Highly recommend. ### 5/5 — Bugs *2020-11-13* I love the app! my issue I’m having right now is I guess the bugs because every time I try and start a conversation it closes the app. I’ve uninstalled and reinstalled a s still the same thing is happening. ### 5/5 — Takes forever to show accts *2020-01-03* I love that I can log in with a 4 digit code. It makes login so easy. But then you login in and it takes FOREVER for your accts to pull up. Which is annoying when you are in a hurry. If it weren’t for that I’d give it a 5 star rating. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*