# MyHSS — Official HSS App

> Official patient portal for Hospital for Special Surgery (HSS). (iPhone/iPad app by Hospital for Special Surgery.)

- Source: https://appshunter.io/ios/app/myhss/id1555932065 (this page in markdown: same URL + `.md`)
- Developer: [Hospital for Special Surgery](https://appshunter.io/developer/1049888899)
- Category: Medical
- Price: Free
- Rating: 4.50/5 from 1,142 App Store ratings · 134 written reviews indexed
- Age rating: 17+
- Requires: iOS 16.2 · 187 MB
- Languages: American English, Arabic, Danish, Dutch, Finnish, Canadian French, German (Germany), Norwegian Bokmål, European Portuguese, Chinese (Simplified, China) and 2 more
- Released: 2021-03-19
- Data updated: 2026-08-26
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/myhss/id1555932065/reviews.md

## What is MyHSS?

Get the official app from HSS | Hospital for Special Surgery, ranked #1 in the world for orthopedics and #2 in the US for rheumatology. Here you'll find everything you need to access your patient information and manage your healthcare at HSS.

• View your full medical record and test results in one place
• Message doctors and manage your appointment calendar
• Get instant notifications for time-sensitive updates about your care
• Schedule in-person or virtual appointments with physicians, physical therapists, and other specialists
• Learn about care at HSS, the conditions we treat, our locations, and more
• Explore expert tips for healthy living, read patient stories, and register for online events
• Upload health and fitness data, including data from the "Apple Health app", when enrolled in self-tracking programs.

## Key features

- View medical records and test results
- Message doctors
- Manage appointment calendar
- Receive care updates
- Schedule virtual appointments
- Access health resources

## What do users think of MyHSS?

Overall sentiment: neutral

**Pros**

- 👍 User-friendly app
- 🚀 Seamless and easy to use
- 🔒 Secure access to medical records
- 💡 Comprehensive features (appointments, test results, messaging)
- 👍 Excellent customer service
- 👍 Helpful for managing healthcare
- 👍 Streamlined processes (questionnaires, billing)

**Cons**

- 🐛 Frequent crashes and freezes
- 🐛 Navigation issues (no back/exit buttons)
- 🐛 Inconsistent performance (hangs, slow loading)
- 👎 Difficult to find/access medical records
- 👎 Poor integration with other health apps
- 👎 Unintuitive and confusing interface
- 👎 Unresponsive to messages and requests

**Commonly reported bugs**

- Inability to log out or navigate back from certain screens
- Inconsistent behavior when accessing test results
- Vaccination status update feature not functioning properly
- Appointment scheduling issues (unavailable slots shown as available)
- Billing and payment processing problems

**Most requested features**

- Ability to compare test results over time
- Integration with wearable devices (e.g., Apple Watch)
- Option to share test results with external providers
- Streamlined login and password management
- Improved notification system for appointments and updates

## Recent user reviews (10 of 134)

All indexed reviews: https://appshunter.io/ios/app/myhss/id1555932065/reviews.md

### 5/5 — Ease of use

*2026-07-29, version 11.5.2*

Best patient portal I have used. Easy to send photos and messages to my surgeon.

### 5/5 — Ease Of Use

*2026-07-21, version 11.5.2*

This app has been a game changer for me and it helps me stay on track with my annual exams. I’m able to communicate with my Primary Physician quickly and I can refer to lab results at anytime. I’ve honest become quite dependent on the HSS app. It’s kept me on top of my healthcare and well being.

### 5/5 — Knee Surgery

*2026-07-21, version 11.5.2*

I had my knee surgery with Dr. Steven Haass on July 6th he was wonderful to deal with & i must say all the staff on the 10th floor were amazing so caring & kind just absolutely incredible. I came from Ireland for my surgery & two weeks post op i’m doing great. Dr Hasss explained everything to me in detail before & after the surgery, i saw him today 2 weeks post op as I’m flying back to Ireland & he was so pleased with my procedure & my progress. It’s definitely a painful journey so far but I’m looking forward to being pain free & having a great quality of life. Definitely glad i made the journey to get my knee replacement with Dr Steven B Haas he’s just a lovely man who knows how to make his patients feel at ease

### 5/5 — Coordinated care

*2026-07-15, version 11.5.2*

Excellent way to keep up to date, report recovery progress and guide my recovery.

### 5/5 — A must if are you treated at HSS

*2026-06-23, version 11.5.2*

Easy to use. All info in one place. Makes being at HSS a much better experience. Great app!

### 5/5 — Second Stay in 60 days

*2026-06-20, version 11.5.2*

Everyone is always a great help and have great attitudes. Makes it as easy as it can possibly be.

### 5/5 — Professional Excellent Care!!

*2026-06-18, version 11.5.2*

I was fortunate to see Doctor Nicholas Sama Trauma Surgeon, at HSS, following an accident on October 15, 2025. I was run down by an suv while out walking-I sustained a broken leg and ankles. I was highly recommended to see Dr. Sama. He performed surgery, and I am walking again. More recently, I tripped while out walking and injured my shoulder. I was seen by Dr. Sama again. Doctor Sama is a true professional and dedicated to his profession. I highly recommend Dr. Sama, and his wonderful support staff.

### 5/5 — Top of the game!!

*2026-06-16, version 11.5.2*

The professionals at HSS are very thorough and thoughtful. They provide a high level of service and explain everything!!

### 4/5 — Messages

*2026-05-27, version 11.5.2*

Wish you didn’t have to start a new message when you already have an ongoing correspondence with a doctor.

### 5/5 — The Best

*2026-05-26, version 11.5.2*

I like to thank Rose Ana the secretary for Doctor Russell for her hard work .  I appreciate everything she has done for me she has made this process very easy for me.

## Frequently asked questions about MyHSS

### What does the MyHSS app do?

The MyHSS app serves as the official patient portal for the Hospital for Special Surgery. It allows you to view your complete medical record and test results, message your doctors, manage your appointment calendar, and schedule in-person or virtual appointments with specialists.

### What are the key features of the MyHSS app?

Key features include accessing your full medical record and test results, direct messaging with doctors, appointment management, instant notifications for care updates, scheduling virtual and in-person appointments, and access to health resources and patient stories.

### Is the MyHSS app free to use?

Yes, the MyHSS app is free to download and use. There are no associated costs for accessing its features or managing your healthcare information through the app.

### What kind of health data can I upload to the MyHSS app?

When enrolled in self-tracking programs, you can upload health and fitness data. This includes data from the Apple Health app, allowing for integrated tracking of your wellness information.

### Who is the MyHSS app intended for?

This app is designed for patients of the Hospital for Special Surgery (HSS). It provides a convenient way for patients to access their medical information, communicate with their care team, and manage their healthcare journey.

## Version history (last 5 releases)

### 11.5.2 — 2025-10-15

Miscellaneous fixes and improvements.

### 11.1.5 — 2025-01-28

Major update to the user interface.

### 2.6.4 — 2024-02-05

- Miscellaneous Bug Fixes

### 2.6.1 — 2023-09-20

- SDK Updates
- Miscellaneous Bug Fixes

### 2.5 — 2022-08-16

- MyChart 10.2 SDK Update
- General Bug Fixes

## Apps similar to MyHSS

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [MSK MyChart](https://appshunter.io/ios/app/msk-mychart/id963860292) | 3.6 (1,225) | Free | Medical |
| [Weill Cornell Medicine](https://appshunter.io/ios/app/weill-cornell-medicine/id1381440520) | 3.7 (67) | Free | Medical |
| [NYP Connect](https://appshunter.io/ios/app/nyp-connect/id1067978515) | 4.1 (304) | Free | Medical |
| [MyNorthwell](https://appshunter.io/ios/app/mynorthwell/id1448555590) | 3.5 (608) | Free | Medical |
| [MyMountSinai](https://appshunter.io/ios/app/mymountsinai/id1570642373) | 4.5 (5,879) | Free | Medical |
| [NYU Langone Health](https://appshunter.io/ios/app/nyu-langone-health/id1196929294) | 4.7 (32,872) | Free | Medical |

## More apps by Hospital for Special Surgery

- [LupusMinder](https://appshunter.io/ios/app/lupusminder/id1287778388)
- [HSS Safe](https://appshunter.io/ios/app/hss-safe/id1537459416)
- [RIIP REPS](https://appshunter.io/ios/app/riip-reps/id6450251604)
- [HSS Hub](https://appshunter.io/ios/app/hss-hub/id6499596117)
- [HSS Rehab National Network](https://appshunter.io/ios/app/hss-rehab-national-network/id6504203368)

All apps by Hospital for Special Surgery: https://appshunter.io/developer/1049888899

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*