# myHughesnet (Mobile)

> Satellite internet account management and Wi-Fi signal testing tool. (iPhone/iPad app by Hughes Network Systems, LLC.)

- Source: https://appshunter.io/ios/app/myhughesnet-mobile/id1097579916 (this page in markdown: same URL + `.md`)
- Developer: [Hughes Network Systems, LLC](https://appshunter.io/developer/373190684)
- Category: Utilities, Reference
- Price: Free
- Rating: 1.67/5 from 126 App Store ratings · 122 written reviews indexed
- Age rating: 4+
- Requires: iOS 14.0 · 49 MB
- Languages: English, Spanish
- Released: 2016-11-08
- Data updated: 2026-07-05
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/myhughesnet-mobile/id1097579916/reviews.md

## What is myHughesnet (Mobile)?

The Hughesnet App is now available to you with new updates. Manage your Hughesnet account from monitoring data usage, paying your bill, or even test your Wi-Fi signal strength.

The Hughesnet App makes it easy to manage your account from anywhere, anytime.

Features Include:

Alerts
View alerts that are specific to your account by clicking the bell icon in the top right-hand corner.

Notifications
Enroll in Hughesnet notifications for billing reminders, Service messages and Usage updates. Choose email or text message or both!

Support Articles/FAQs
An expanded array of support articles and frequently asked questions have been added to provide you with the information you need – faster.

Run Speed Test
Now you can run a speed test from your mobile app to test the Wi-Fi signal strength of your Hughesnet modem. Just go to the Support menu and tap 'Run Speed Test'!

The Hughesnet App update also includes bug fixes, UI fixes, as well as security and privacy updates.

## Key features

- Monitor data usage
- Pay bills
- Test Wi-Fi signal strength
- View account alerts
- Receive notifications
- Access support articles

## What do users think of myHughesnet (Mobile)?

Overall sentiment: negative

**Pros**

- 👍 Good for households with multiple users
- 🚀 Works well for non-gaming activities
- 💡 Appreciates the service improvements over the years

**Cons**

- 🐛 Frequent disconnections and glitches in the app
- 🔋 Slow and unreliable internet speeds
- 💰 Expensive for the quality of service
- 🔒 Deceptive advertising and hidden fees
- 📞 Poor customer service and support

**Commonly reported bugs**

- App login issues and inconsistent performance
- Inaccurate data usage reporting

**Most requested features**

- Improved app functionality and real-time data usage tracking
- Faster and more reliable internet speeds
- Transparent pricing and data policies

## Recent user reviews (10 of 122)

All indexed reviews: https://appshunter.io/ios/app/myhughesnet-mobile/id1097579916/reviews.md

### 1/5 — Worst internet

*2026-06-23, version 7.4.5*

Worst internet I’ve ever had can’t get in touch with an agent. Want to cancel so they won’t talk to me.

### 1/5 — High Speed Scam

*2026-06-13, version 7.4.5*

Seriously, don’t bother. If you have heavy upload / download needs this is a waste. All my neighbors said it was great for them. Well, they must watch TV on one device and not have any gamers or other heavy data demands. They don’t tell you that your “high speed” data is limited. So then you have to purchase credits which makes it just as expensive as whatever alternative brought you here. And you have to sign a contract so then you’re stuck for a whole year.

### 1/5 — Do not get it!

*2026-03-29, version 7.4.2*

As the other reviews have stated. There are hard data cats. It slows down even before you use it all up. Do not get this.

### 1/5 — Terrible service subpar customer service

*2026-02-22, version 7.4.0*

Ive had this provider for a year now. The app is subpar and any of the representatives who do the online support are rude and will end the chat on you. They up my monthly charges randomly and refuse to be held accountable for robbing their customers

### 2/5 — Glitchy App

*2026-02-02, version 7.4.0*

I can’t ever successfully have a full conversation with customers support via the chat option in the app because it glitches so much. The customer support person always ends up disconnecting before the app starts working right again. It sends messages from both sides of the conversation repeatedly resulting in any response from either party getting lost in the mic.

### 1/5 — WiFi

*2026-01-30, version 7.4.0*

Been with them for awhile, price just keeps going up. Over $100 a month for WiFi that’s so bad. Only WiFi I can get where I live sadly.

### 1/5 — Scam

*2025-12-23, version 7.4.0*

Hughes net is a scam. Unlimited data means about 2 weeks of high speed then the rest of the billing period is super slow. You can but tokens for $1/ fb but they last about a day. Everything they tell you pre sale is a lie. Stay away from this sleazy company!!

### 1/5 — Ehhh!

*2025-09-19, version 7.3.0*

I am not all that happy with hughesnet.  Seems to be off more than on. Try 
to watch movies and it will go out about the same time each nite.. not sure it was 
worth the change. Frustrating for sure.

### 1/5 — Terrible service

*2025-08-14, version 7.3.0*

Slow, unstable internet with sky-high ping. Impossible to work, game, or have video calls. Useless support and constant excuses. And if you try to cancel early, they hit you with a $400 fee. HughesNet is just throwing your money in the trash.

### 2/5 — Do not recommend

*2025-08-07, version 7.3.0*

I’ve had Hughes Net for about 8 years.  It’s just the worst.  I am planning on switching soon…we are finally getting some choices in our area.

## Frequently asked questions about myHughesnet (Mobile)

### What can I do with the Hughesnet app?

The app allows you to manage your Hughesnet account from anywhere. You can monitor your data usage, pay your bill, and test your Wi-Fi signal strength. It also provides access to account alerts, notifications for billing and service updates, and a library of support articles and FAQs.

### How do I check my Wi-Fi signal strength?

To test your Wi-Fi signal strength, navigate to the Support menu within the app and tap on 'Run Speed Test'. This feature helps you assess the performance of your Hughesnet modem's Wi-Fi signal.

### Is the Hughesnet app free to use?

Yes, the Hughesnet app is free to download and use. There are no in-app purchases or advertisements mentioned in the provided description.

### What kind of notifications can I receive?

You can enroll in Hughesnet notifications for important updates such as billing reminders, service messages, and usage updates. You have the option to receive these notifications via email, text message, or both.

### Where can I find help or answers to common questions?

The app includes an expanded array of support articles and frequently asked questions. You can access this information through the Support menu to find the information you need quickly.

## Version history (last 5 releases)

### 7.4.5 — 2026-05-07

Bug Fixes

### 7.4.4 — 2026-04-22

Bug Fixes

### 7.4.2 — 2026-03-20

Bug Updates

### 7.4.0 — 2025-11-13

Bug Fixes

### 7.3.0 — 2025-07-27

Updates and bug fixes.

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## More apps by Hughes Network Systems, LLC

- [Hughes Events](https://appshunter.io/ios/app/hughes-events/id778860216)
- [Hughes BGAN](https://appshunter.io/ios/app/hughes-bgan/id1473859384)
- [Hughes LEO](https://appshunter.io/ios/app/hughes-leo/id6470531503)

All apps by Hughes Network Systems, LLC: https://appshunter.io/developer/373190684

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-05.*