# MyHumana

> Mobile health plan management and access to benefits and care. (iPhone/iPad app by Humana Inc..)

- Source: https://appshunter.io/ios/app/myhumana/id779622024 (this page in markdown: same URL + `.md`)
- Developer: [Humana Inc.](https://appshunter.io/developer/360225020)
- Category: Health & Fitness, Medical
- Price: Free
- Rating: 4.80/5 from 35,674 App Store ratings · 530 written reviews indexed
- Age rating: 17+
- Requires: iOS 16.0 · 79 MB
- Languages: American English
- Released: 2013-12-30
- Data updated: 2026-08-26
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/myhumana/id779622024/reviews.md

## What is MyHumana?

Your health doesn't wait for you to be in front of your computer. Get the most out of your plan with a MyHumana account, and take your Humana essentials wherever you go with the MyHumana app. 

Depending on your plan, you can use the app to:

Explore coverage and benefit details the moment you need them


Get ID cards and add them to your phone's wallet


Find care close to you and get directions on your phone's map app


Estimate drug prices and check for alternatives before you even leave the doctor's office


Pay your premiums on the go
Check deductibles, maximums and more

## Key features

- Access ID cards
- Explore coverage details
- Find nearby care
- Estimate drug prices
- Pay premiums
- Check deductibles

## Chart rankings

- #157 in Top Free · Health & Fitness (US App Store)

## What do users think of MyHumana?

Overall sentiment: negative

**Pros**

- 🚀 Easy to use
- 👍 Helpful information
- 🚀 Navigating the app
- 👍 Exceptional service
- 👍 Ideal for finding information
- 👍 Superb service
- 👍 Great app and easy to use
- 👍 Ideal for accessing coverage info

**Cons**

- 🐛 Find Care option is useless
- 🐛 Unable to change PCP
- 🐛 Chat not always available
- 🐛 App crashes when using chat
- 🐛 Difficult to navigate
- 🐛 App does not display correctly
- 🐛 Too bright, needs dark mode
- 🐛 Impossible to log in
- 🐛 App is poorly written
- 🐛 App freezes up
- 🐛 Can't find anything
- 🐛 Links are difficult to find
- 🐛 Chat not working
- 🐛 App crashes when trying to chat
- 🐛 Barely functional
- 🐛 App won't open
- 🐛 Can't get past login screen
- 🐛 Useless for finding providers
- 🐛 Doesn't update deductible/stages
- 🐛 Inaccurate drug pricing
- 🐛 Unable to make payments

**Commonly reported bugs**

- Login issues
- App crashing when using chat
- Inaccurate provider and drug information
- Deductible/stage information not updating
- Payment functionality not working

**Most requested features**

- Add OTC shopping catalog
- Improve search functionality
- Provide more self-service options
- Integrate with wearables
- Add ability to view/manage prescriptions

## Recent user reviews (10 of 530)

All indexed reviews: https://appshunter.io/ios/app/myhumana/id779622024/reviews.md

### 1/5 — No health information

*2026-08-23, version 12.2.0*

There is no health information just dental and vision. No link to get health information except to call the number on the back of ID card, which is not helpful since I want to use my app to read the info.

### 2/5 — Horrible app from an insurance company, of course.

*2026-08-21, version 12.2.0*

This app is as bad as the Humana website is.   The website has 1995 style password requirements and requires a username in some places and an email address in others.  They share the password between centerwell and humana, which adds to the confusion and customer support and chat rarely are available.  

The app is ridiculous, rather than switching to safari to show portions of their website, as a lot of other apps do, it opens them in a part of the app called “Humana Browser”, which has no sharing iOS functionality to it. So I spent some time filling out a PA request in the app, and it gave me the chance to download my request to my phone, but puts a pdf file in their humana browser, and then you can’t do anything with it, can’t save it, can’t print it and you can’t share it with another app that could print or save it.   I think a sadist designed this app.

### 1/5 — APP difficulties

*2026-08-19, version 12.2.0*

Links are very difficult to find, like approved referrals. The app doesn’t tell me what link my doctor needs to get a referral for specialist or imaging.

### 5/5 — Love Humana

*2026-08-19, version 12.2.0*

I’ve had Humana for years and will never change to another provider.

### 5/5 — Awesome App

*2026-08-19, version 12.2.0*

Just received my new Humana card and really enjoying the benefits. Awesome job 👍🏽👍🏽

### 1/5 — Get a new App

*2026-08-18, version 12.2.0*

Absolutely stinks

### 5/5 — Mr

*2026-08-16, version 12.2.0*

Good Review

### 1/5 — Terrible

*2026-08-16, version 12.2.0*

Hard to use jumbled.

### 5/5 — Happy with Humana 5 stars

*2026-08-13, version 12.1.0*

Absolutely happy with Humana services: quick processing, smaller paperwork, very assistive help and a lot of extra savings.

### 2/5 — Ultrasounds

*2026-08-12, version 12.1.0*

The site does not provide detail regarding which provider handles thyroid ultrasound or any specific medical care ultrasound

## Frequently asked questions about MyHumana

### What can I do with the MyHumana app?

The MyHumana app allows you to manage your health plan on the go. You can access your ID cards, explore your coverage and benefit details, find nearby care providers with directions, estimate drug prices and check for alternatives, and pay your premiums. It also lets you check deductibles and maximums.

### How do I get my ID card on the app?

You can get your ID cards through the MyHumana app and add them directly to your phone's digital wallet. This makes it easy to access your insurance information whenever you need it, without needing to carry a physical card.

### Can I find doctors or pharmacies using this app?

Yes, the app helps you find care close to you. It can provide directions to healthcare providers directly on your phone's map application, making it convenient to navigate to your appointments.

### Is there a cost to use the MyHumana app?

The MyHumana app is free to download and use. There are no additional costs associated with accessing your plan information, finding care, or managing your benefits through the application.

### What information can I see about my plan benefits?

You can explore your coverage and benefit details directly within the app. This includes checking deductibles, understanding your maximums, and getting a clear picture of what your health plan covers.

## Version history (last 5 releases)

### 12.2.0 — 2026-08-07

What's new:
- Updates to several features 
- Performance and security improvements
- Miscellaneous bug fixes

### 12.1.0 — 2026-07-07

What's new:
- Updates to several features 
- Performance and security improvements
- Miscellaneous bug fixes

### 12.0.0 — 2026-06-10

What's new:
- Updates to several features
- Performance and security improvements
- Miscellaneous bug fixes

### 11.5.0 — 2026-05-20

What's new:
* Updates to several features including medication list
* Performance and security improvements
* Miscellaneous bug fixes

### 11.4.0 — 2026-04-22

What's new:
 
* Updates to several features including navigation and map
* Performance and security improvements
* Miscellaneous bug fixes

## Apps similar to MyHumana

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [Benefits Pro](https://appshunter.io/ios/app/benefits-pro/id6450181308) | 4.7 (52,741) | Free | Health & Fitness |
| [OTC Health Solutions](https://appshunter.io/ios/app/otc-health-solutions/id6473449658) | 4.7 (128,177) | Free | Health & Fitness |
| [SilverSneakers GO](https://appshunter.io/ios/app/silversneakers-go/id1410437380) | 4.2 (1,728) | Free | Health & Fitness |
| [Florida Blue](https://appshunter.io/ios/app/florida-blue/id433457624) | 4.8 (32,591) | Free | Health & Fitness |

## More apps by Humana Inc.

- [CenterWell Pharmacy](https://appshunter.io/ios/app/centerwell-pharmacy/id893334296)
- [Go365](https://appshunter.io/ios/app/go365/id1166689952)
- [Humana Care](https://appshunter.io/ios/app/humana-care/id1208562707)
- [Enrollment Doc Transmitter](https://appshunter.io/ios/app/enrollment-doc-transmitter/id1250896924)
- [Enrollment HUB](https://appshunter.io/ios/app/enrollment-hub/id1412114601)

All apps by Humana Inc.: https://appshunter.io/developer/360225020

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*